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ASAP Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(238 Reviews)
95
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Professional Auto Service in Wheeling, WV. Professional Auto Service in Wheeling, WV.

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(304) 905-9263

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
112 16TH Street Wheeling, WV 26003
ASAP Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(238 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Quick service
Staff knowledgeable and completed inspection in a timely manner.

DO
DANIEL O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
verified customerVerified Customer
10
Back on the road ASAP
Arrived just before noon. They immediately put the car in the bay and diagnosed the issue (battery and/ alternator), replaced both and had me back on the road roughly 2 hours later. Price seems reasonable. I thought the service was excellent. Other shops weren’t willing to help. Nice restaurant and also the library are nearby for the inevitability wait. Highly recommended.

DH
David H.
Wheeling, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
Category: Service
David said they were quick. He had no worries.
Recommended

DT
Dan T.
Wheeling, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
Category: Service
Dan said they were honest.
Recommended

AO
ANGELA O.
Wheeling, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
Great experience at ASAP
The owner explained the issue, possible costs involved & estimated time for repairs. Cost & time both came in under what was estimated… great surprise! Customer service was excellent as well. Thank you for taking such great care of “my baby”. ?
Larry W. from ASAP Auto Repair responded on 08/07/2024 09:31 AM

We greatly appreciate your feedback, Angela! It's fantastic to hear that you were pleased with the explanation of the issue, as well as the estimated costs and repair time. We always strive to exceed our customers' expectations, and it's great to know we hit the mark with both the service and the surprise savings. Thank you for trusting us with "your baby" — we'll always take great care of it!


CJ
CHARLIE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Very knowledgeable and professional
Tune up went great and they noticed a hum that I thought was transmission noise but ended up being a wheel bearing. All taken care of. Very pleased
Larry W. from ASAP Auto Repair responded on 08/02/2024 09:31 AM

We're glad to hear our team was able to sort out that mysterious hum for you, Charlie! A wheel bearing can certainly give off a similar sound to transmission noise, so it's great that we were able to diagnose and fix the issue for you. Thank you for choosing ASAP Auto Repair, and we appreciate you taking the time to share your positive experience with us. Safe travels!


Verified Customer
Belmont, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
Great service!
Even though they were extremely busy they managed to get my car done in a timely manner. I know some complain about how long they are without a car. However, I rather for someone to work on my car and keep it to make sure it’s done properly then rush it. Overall, I would definitely go back to them. Prices are also reasonable.
Larry W. from ASAP Auto Repair responded on 08/01/2024 09:31 AM

We greatly appreciate your understanding of our busy schedule and are thrilled to hear that we were able to get your car taken care of in a timely manner. Ensuring that the work on your car is done properly and to the highest standard is our top priority, so we're glad that you recognize the value of this approach. It's fantastic to hear that you found our prices reasonable, and we would be delighted to welcome you back in the future. Thank you for choosing ASAP Auto Repair for your automotive needs!


AC
Anthony C.
Wheeling, WV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2024
verified customerVerified Customer
Category: Service
Anthony said no complaints, they did a pretty good job on his vehicle. He added that it's hard to say anything is perfect but they have been good.
Recommended
Larry W. from ASAP Auto Repair responded on 07/25/2024 09:31 AM

Thank you for taking the time to share your experience, Anthony. We appreciate your feedback and we're glad to hear that you're satisfied with the service. We strive for excellence, but we understand that perfection is hard to achieve. We're here whenever you need us.


ME
MEGAN E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
10
Would recommend
Great business! Very friendly, fast and efficient.
Will be recommending
Larry W. from ASAP Auto Repair responded on 07/12/2024 09:32 AM

We're delighted to hear that you had a great experience with us! Our team is always here to provide friendly, fast, and efficient service. Thank you for your recommendation, and we look forward to assisting you or anyone you send our way in the future!


KZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2024
verified customerVerified Customer
9
Awesome Service
ASAP car repair was great. They were intelligent and accommodating the my schedule and my appointment was the next day. They did great work at a fair price. I will be returning when needed. I recommend them to everyone!!
Larry W. from ASAP Auto Repair responded on 06/27/2024 09:31 AM

We are thrilled to hear about your positive experience with ASAP Auto Repair! Providing intelligent and accommodating service is at the core of what we do, and we're glad to know that we could meet your expectations. Thank you for recommending us, and we look forward to being of service to you in the future.


LD
Larry D.
Wheeling, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2024
verified customerVerified Customer
Category: Service
Larry said he knew the manager. He added they did a good job, were consistent and reliable.
Recommended
Larry W. from ASAP Auto Repair responded on 06/15/2024 09:31 AM

Dear Larry,Thank you for choosing ASAP Auto Repair and for sharing your positive experience with us! We're glad to hear that you found our service to be consistent and reliable. We appreciate your support and look forward to serving you again in the future.Best regards,ASAP Auto Repair


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
Great service
Fast service with great customer service. One of the best shops around Wheeling.
Larry W. from ASAP Auto Repair responded on 05/31/2024 09:31 AM

We're thrilled to hear that you were pleased with our fast service and great customer service! Thank you for taking the time to share your experience with us. We're proud to be considered one of the best shops around Wheeling. We're always here to provide top-notch service for all your auto repair needs. Thank you for choosing ASAP Auto Repair!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
9
Emergency repair
Really a lifesaver.
Alternator failed and ASAP was able to replace within 12 hours.
Would have been stranded, out of town, without their great service.
Larry W. from ASAP Auto Repair responded on 05/18/2024 09:31 AM

We're thrilled to hear that we could help you out of a tight spot! Alternator troubles can really throw a wrench in your plans, but we're glad we could have you back on the road in no time. Thanks for taking the time to share your experience, and we hope the rest of your journey was smooth sailing!


CG
Catlin G.
Wheeling, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
Category: Service
Catlin said it was really good.
Recommended
Larry W. from ASAP Auto Repair responded on 05/21/2024 09:30 AM

Hi Catlin, We're thrilled to hear that you had a really good experience with us! Thanks for taking the time to leave your feedback. We look forward to the opportunity to serve you again in the future. If you have any automotive needs, don't hesitate to reach out.Best regards, ASAP Auto Repair


CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2024
verified customerVerified Customer
8
quick service, helpful advice
asap was able to get my car diagnosed on relatively short notice. was able to speak to professionals about the issue and paths forward. very professional, kind and diligent. informed me clearly of costs and gave me clear, helpful options
Larry W. from ASAP Auto Repair responded on 05/14/2024 09:31 AM

We're thrilled to hear that we could assist you with your car diagnosis on short notice! Our team takes pride in providing professional, kind, and diligent service to all our customers. It's great to know that you found our cost information and options helpful. We appreciate your positive feedback and look forward to assisting you in the future.


Displaying Review 1 - 15 of 238 in total
Service Coupons and Posts
? We're thrilled to hear about your positive experience! ? Nothing beats a pleasant surprise when it comes to costs and time! We're always here to give your "baby" the best care possible. Thanks for trusting us! ?️ #ASAPAutoRepair #CustomerCare
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Thanks for the awesome review! ?? We're thrilled your tune-up went smoothly and that we caught that sneaky wheel bearing hum before it turned into a bigger problem. Your satisfaction revs our engines! ?️? #AutoCare #HappyCustomer
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Thanks for the kind words! ?? We’re thrilled you had a friendly, fast, and efficient experience with us. Your recommendations mean the world! Here’s to keeping your ride in top shape! #AutoRepair #FastService
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Thank you for the glowing review! ? We're thrilled our team could accommodate your schedule and get you back on the road quickly. ?? We promise to keep the fair prices rolling! Looking forward to your next visit. #ASAPAutoRepair #CarCareExperts
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Thanks for the 5-star review, Corbin! We're glad you found our service professional, kind, and diligent. ?️ Our team always aims for clear and helpful communication to make auto repair a stress-free experience. #CustomerSatisfaction #ProfessionalService
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Thanks for making us your go-to for vehicle maintenance! We're thrilled to have exceeded your expectations. We appreciate your loyalty and look forward to keeping your vehicles road-worthy for years to come! ?✨ #CustomerAppreciation #AutoRepair
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? We're thrilled to hear that you had a positive experience with us! Transparency is key, and we're glad our team could help. Thanks for choosing us! #AutoRepair #CustomerSatisfaction ?
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? Thanks for your kind words, Hershel! We're delighted to have helped you out, twice! Treating our customers with respect is always our top priority. See you next time! ? #CustomerSatisfaction #ASAPAutoRepair
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Thank you for the kind words, Robert! We're delighted to be your go-to auto repair shop. ?? #CustomerAppreciation #ASAPAutoRepair
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? Thank you for the fantastic review, Joseph! We're thrilled to hear about your top-notch experience with us. ? Our team is always here to provide efficient and professional service. We appreciate your support! #ASAPAutoRepair #CustomerSatisfaction
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Thanks for the 5-star review! We're glad you enjoyed our 'seevice' ?. Let us know if there's anything else we can do for you! #ASAPAutoRepair #HappyCustomers
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? Thanks for the love, Jeff! ? We're thrilled to hear you had a great experience with us. Our team will always go the extra mile for you. Your kind words mean the world to us! #CustomerAppreciation #ASAPAutoRepair
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Thanks for the 5-star review, David! ? We're glad to have made your experience with us smooth and timely. ?️ We'll keep delivering top-notch service! #CustomerSatisfaction #ASAPAutoRepair
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Thanks for the love! ? Our team at ASAP Auto Repair is thrilled to hear such positive feedback! Our goal is quick service with a smile ? #ASAPAutoRepair #CustomerAppreciation
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? We're thrilled to hear that we could tackle the tricky job for you, and we really appreciate your understanding with the delays. Looking forward to working with you again! #CustomerSatisfaction #AutoRepair
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? Thank you for the fantastic review! We're delighted to hear that we could help you quickly and efficiently. We appreciate your recommendation! ? #ASAPAutoRepair #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review! ? We're glad we could help and appreciate your kind words. It's always nice to hear that our team's expertise shines through! #AutoRepair #TopNotchService
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Thanks for the 5-star review! We're glad we could speedily resolve your car troubles. ?? Your support means the world to us! #ASAPAutoRepair #HappyCustomers
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Thanks for the 5-star review! ? We're thrilled you had a fantastic experience with our team. Your Jeep was a champ! We appreciate your recommendation! #ASAPAuto #HappyCustomers
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Thanks for the awesome review! ? We're delighted that you had a great experience with us. We always go the extra mile to make sure your car is road-ready. ?? #ASAPAutoRepair #CustomerSatisfaction
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Thanks for the kind words, Robert! ? We're thrilled you're happy with our service. Larry, Ricky, and the team will be delighted to hear your feedback. #CustomerSatisfaction #ASAPAutoRepair
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Thanks for the 5-star review, Bob! ? We're thrilled to hear we could fix you up at a great price. ?✨ #CustomerSatisfaction #ASAPAutoRepair
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? Thanks for the 5-star review, Fred! We're thrilled to know that you had a great experience at ASAP Auto Repair. Our team is always here to deliver speedy service with a smile ?? #ASAPAutoRepair #HappyCustomers
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? Thanks for choosing us for your West Virginia state inspection sticker, and for the 5-star review! ? We're thrilled to hear that our team took great care of you. #CustomerSatisfaction #ASAPAutoRepair
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? Thanks for the 5-star review! We look forward to seeing you on Wednesday. Your trust means a lot! ?? #CustomerAppreciation #AutoRepair
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? Thanks for the amazing review, Jace! We're thrilled to hear that you had a top-notch experience with us. Can't wait to serve you again! ?? #CustomerSatisfaction #QualityService
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Thanks for the 5-star review! We're glad we could get your daughter's car back on the road safely. ? We appreciate your support! #ASAPAutoRepair #HappyCustomers
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Hey there, Marisa! ? We're thrilled to hear we could help you out right away! Your 5-star review puts the wind in our sails! Thank you for the support! #ASAPAutoRepair #CustomerSatisfaction
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????? Thank you for the 5-star review! We appreciate your kind words and are thrilled to hear you had a great experience with our auto maintenance services! ?? #ASAPAutoRepair #Wheeling
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? Thank you for the awesome review! ?? We're thrilled to hear that you had a great and speedy experience at ASAP Auto Repair! ? Our friendly service is always here for you! #ASAPAutoRepair #CustomerSatisfaction #Wheeling
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? Thank you for your kind words! ?? We are thrilled to hear that Larry provided quick and professional service for your vehicles. We appreciate your support! ? #ASAPAutoRepair #TopNotchService #AutoCare #Wheeling
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? Thank you for your 5-star review! We appreciate your kind words and are grateful for your trust in our honesty and expertise. ?? #ASAPAutoRepair #Grateful #Honesty #CustomerSatisfaction #Wheeling
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