Reviews
MM
MICHELLE M.
Mechanicsville, VA
Jeep Wrangler
Verified Customer
Excellent Service. Super nice and accommodating staff.
I highly recommend Atlee Auto Service for many reasons. Excellent Service. Super nice, professional, and accommodating staff. Facility is spit spot clean with comfortable waiting area. You can tell when an owner cares about his business. This owner does! This company's culture is expressed from the top down, from the owner, to the service writers, to the techs, to the cashier. I love my jeep, it is super cared for and only people I trust touch it.
Recommended
JH
John H.
Mechanicsville, VA
Chevrolet Traverse
Verified Customer
Spoke with Judy. She said that the place was absolutely fantastic and the staff are fair, nice people.
Recommended
This review was collected via phone interview by Customer Research Inc.
BN
Ben N.
Richmond, VA
Verified Customer
Ben said he gets good service and he's treated well through out the years.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Martin S.
Mechanicsville, VA
Hyundai Santa Fe
Verified Customer
Spoke with Anita. She said she was able to schedule an appointment quickly. The service was done well. The work was completed in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
JENNIFER B.
Mechanicsville, VA
Hyundai Santa Fe
Verified Customer
Super nice, but should have paid attention to appointment times
Had an appointment at 7:30 am for a couple big items and I called at 2 pm and they had not looked at it yet. I did not realize I needed to tell them that I assumed they were going to follow their scheduled appointments. They were apologetic and I will remember for next time, but did not make me happy. Wound up they had to order a part. It was too late in the day to get it so now I need to go back again and leave it for a couple more hours.
Recommended
LA
LARRY A.
Richmond, VA
Ford Pickup
Verified Customer
Front Desk Management
The front desk people handle the actions needed with such ease. It give you confidence that the work to be done will be done right.
Recommended
DG
DARREN G.
Richmond, VA
Ford Explorer
Verified Customer
Excellent Service
Outstanding service as usual.
Recommended
RB
RICH B.
Charles City, VA
Subaru Forester
Verified Customer
The people that work there.
With all the customers your have, you still remember my name but that might be partly due to the 95 Jeep Cherokee that you resuscitated so many times over a dozen years. Due to living 30 miles away, with no way to leave it for what needs to be done, you accommodate me by scheduling the work so I can wait until its done.
Recommended
DW
DIANE W.
Mechanicsville, VA
Toyota Camry
Verified Customer
Dee Dee
Always a pleasure doing business with this business. They are more than competent, friendly, professional, and nice.
Recommended
BC
Barbara C.
Mechanicsville, VA
Subaru B9 Tribeca
Verified Customer
Barbara said the business got her service done sooner than expected. She was very pleased with the service and staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Mechanicsville, VA
Toyota Camry
Verified Customer
Car Repair
The guys at Atlee Auto are great! Very helpful and don’t mind answering all the questions I have.
Recommended
JM
Joel M.
Mechanicsville, VA
Honda Odyssey
Verified Customer
Joel said the business was where they were supposed to be when he got a flat tire.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Don S.
Mechanicsville, VA
Nissan Frontier
Verified Customer
Don said Mike and Joey did a great job. He was pleased and it is his regular go-to place.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Mechanicsville, VA
Chevrolet Chevy Express
Verified Customer
Service
I trust them not to push services that do not need to be done immediately. They call with recommendations and estimate of cost, so I can decide what works for me. If I need a ride home or need someone to pick me up to get car, one of them will always help me.
Recommended
CB
CHRISTINE B.
Mechanicsville, VA
Chevrolet Colorado
Verified Customer
Trustworthy
The title says it all. They inspired trust with my first visit and my continuing visits only confirm my first impression.
Recommended
BM
BRIAN M.
Highland Springs, VA
Chevrolet Equinox
Verified Customer
Excellent work and customer service every time
Always provides excellent service and customer service every time I’m there always take the time to explain any problem or issues with you car and discuss ways to fix all mechanics are super knowledgeable about their jobs and very good at their jobs I have never had a problem with them and will always be happy to take my cars to them
Recommended
SC
Steve C.
Mechanicsville, VA
Volkswagen Touareg
Verified Customer
Steve said he depends on the business to do the right work.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Shaye J.
Richmond, VA
Toyota Camry
Verified Customer
Shaye said the employees treated her service well. The service price was not bad.
Recommended
This review was collected via phone interview by Customer Research Inc.
CT
CATHARINE T.
Hanover, VA
Honda Civic
Verified Customer
Helpful, efficient
I get reminders, immediate help or advice when I ask, estimates duscussed before work, & they don’t suggest unnecessary work. Nice, friendly efficient folks.
Recommended
BW
BOB W.
Mechanicsville, VA
Ford Ranger
Verified Customer
People
Great service could not be better
Recommended