Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

880 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MM
MICHELLE M.
Mechanicsville, VA
Jeep Wrangler
Verified Customer
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04/18/2019
Excellent Service. Super nice and accommodating staff.
I highly recommend Atlee Auto Service for many reasons. Excellent Service. Super nice, professional, and accommodating staff. Facility is spit spot clean with comfortable waiting area. You can tell when an owner cares about his business. This owner does! This company's culture is expressed from the top down, from the owner, to the service writers, to the techs, to the cashier. I love my jeep, it is super cared for and only people I trust touch it.

JH
John H.
Mechanicsville, VA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Spoke with Judy. She said that the place was absolutely fantastic and the staff are fair, nice people.
This review was collected via phone interview by Customer Research Inc.

BN
Ben N.
Richmond, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Ben said he gets good service and he's treated well through out the years.
This review was collected via phone interview by Customer Research Inc.

MS
Martin S.
Mechanicsville, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Spoke with Anita. She said she was able to schedule an appointment quickly. The service was done well. The work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
JENNIFER B.
Mechanicsville, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/03/2019
Super nice, but should have paid attention to appointment times
Had an appointment at 7:30 am for a couple big items and I called at 2 pm and they had not looked at it yet. I did not realize I needed to tell them that I assumed they were going to follow their scheduled appointments. They were apologetic and I will remember for next time, but did not make me happy. Wound up they had to order a part. It was too late in the day to get it so now I need to go back again and leave it for a couple more hours.

LA
LARRY A.
Richmond, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Front Desk Management
The front desk people handle the actions needed with such ease. It give you confidence that the work to be done will be done right.

DG
DARREN G.
Richmond, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Excellent Service
Outstanding service as usual.

RB
RICH B.
Charles City, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
The people that work there.
With all the customers your have, you still remember my name but that might be partly due to the 95 Jeep Cherokee that you resuscitated so many times over a dozen years. Due to living 30 miles away, with no way to leave it for what needs to be done, you accommodate me by scheduling the work so I can wait until its done.

DW
DIANE W.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Dee Dee
Always a pleasure doing business with this business. They are more than competent, friendly, professional, and nice.

BC
Barbara C.
Mechanicsville, VA
Subaru B9 Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Barbara said the business got her service done sooner than expected. She was very pleased with the service and staff.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Car Repair
The guys at Atlee Auto are great! Very helpful and don’t mind answering all the questions I have.

JM
Joel M.
Mechanicsville, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Joel said the business was where they were supposed to be when he got a flat tire.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Mechanicsville, VA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Don said Mike and Joey did a great job. He was pleased and it is his regular go-to place.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mechanicsville, VA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Service
I trust them not to push services that do not need to be done immediately. They call with recommendations and estimate of cost, so I can decide what works for me. If I need a ride home or need someone to pick me up to get car, one of them will always help me.

CB
CHRISTINE B.
Mechanicsville, VA
Chevrolet Colorado
Verified Customer
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03/05/2019
Trustworthy
The title says it all. They inspired trust with my first visit and my continuing visits only confirm my first impression.

BM
BRIAN M.
Highland Springs, VA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Excellent work and customer service every time
Always provides excellent service and customer service every time I’m there always take the time to explain any problem or issues with you car and discuss ways to fix all mechanics are super knowledgeable about their jobs and very good at their jobs I have never had a problem with them and will always be happy to take my cars to them

SC
Steve C.
Mechanicsville, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Steve said he depends on the business to do the right work.
This review was collected via phone interview by Customer Research Inc.

SJ
Shaye J.
Richmond, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Shaye said the employees treated her service well. The service price was not bad.
This review was collected via phone interview by Customer Research Inc.

CT
CATHARINE T.
Hanover, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Helpful, efficient
I get reminders, immediate help or advice when I ask, estimates duscussed before work, & they don’t suggest unnecessary work. Nice, friendly efficient folks.

BW
BOB W.
Mechanicsville, VA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
People
Great service could not be better

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