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Auburn Collision Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(14 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(530) 885-1160
No Business Hours Provided

Business Hours

* No Time Zone Provided
560 Nevada St Auburn, CA 95603

Affiliations

Subaru Certified Collision Network
Auburn Collision Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(14 Reviews)

Reviews that include


BA
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Bony A.
SUBA Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2024
verified customerVerified Customer
10
Excellent
Excellent

SK
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Sharon K.
SUBA Outback R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
10
Exceptional work!
Extremely satisfied with work performed on my car. Staff is knowledgeable, very friendly and professional.

RE
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Roger & Deborah E.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2023
verified customerVerified Customer
10
Repair Excellence
They are the "go to" for collision repair.

JB
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James B.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customerVerified Customer
9
Fantastic work and very professional!
Kudos to the people at Auburn Collision Center. Even with a few hitches and some minor delays, the process had a happy ending, and we got our car back looking like brand new. The quality and workmanship that the people did on our car was top notch. I really appreciate the detail work they did on it prior to us picking up our car,
I speak from experience having gone through them as we now have two of our vehicles that were repaired there from accidents.

AV
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Ashley V.
SUBA Outback Limited
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2023
verified customerVerified Customer
5
Pros and Cons
The actual repair was excellent and they went above and beyond by washing and cleaning our car. However, the repair time took an extra week, and communication could have been better. They blamed the insurance company for the delay, but our interactions with our insurance were very timely, so it didn't feel legitimate.

AD
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Angela D.
SUBA XV Crosstrek Limited Automatic
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/15/2023
verified customerVerified Customer
0
Car not fixed
Car was deemed and repaired and I picked it up. Immediately retuned it. Grinding noise from right front tire. Car pulls to the right. Engine is noisy.
All these issues were not present before

LN
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Ltc Kenneth N.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2023
verified customerVerified Customer
10
Excellent repairs
Excellent repairs

JG
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Jd G.
SUBA Impreza Wagon WRX WRX Manual
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2023
verified customerVerified Customer
10
Excellent quality of work!
always great work

EP
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Elizabeth P.
Auburn, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2022
9
Professional
I had a new rear bumper replaced at Auburn Collison Center. Everything looked terrific except for the small blotches of paint or dings towards the front of the rear bumper. Not sure if that was from the paint job. I wasn't too noticeable, but I was not happy with that. Overall, the service was professional and will use them again if needed.

RB
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Ralph B.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2022
verified customerVerified Customer
8
Collision repair
Repair was completed as promised and looks good. Staff was friendly and helpful.

JG
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Jd G.
SUBA Forester Sport w/Continuously Variable Transmissio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2022
verified customerVerified Customer
10
Excellent quality of work!
Auburn Collision Center is Always our go to for repairs. They do Great work, and customer service is always over the top.

JD
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James And Melissa D.
SUBA Outback Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2022
verified customerVerified Customer
10
would recommend!
Auburn Collision Center has friendly staff, are in a convenient location in the heart of Auburn, CA. They returned my vehicle sparkling clean and they made quality repairs to my beloved Subie!

AF
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Alex F.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
verified customerVerified Customer
10
A large tree fell on my car
Auburn Collision Center did an excellent repair to my outback after a snowstorm caused a tree to fall on the car. Limbs damaged almost every body panel and the windshield. The car was close to being totaled. The car looks new after the repair.

LT
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Laura T.
SUBA Forester Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customerVerified Customer
10
So very happy
From the very moment I made my appointment, until my car was ready and picked up, Absolutely everything was perfect. I would highly recommend Auburn collision to everyone. I even put a beautiful post on Facebook about them.

Displaying all 14 Review
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