Auto Authority LLC


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

383 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 months ago

Craig D. on 06/23/2017
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"Honest & Dependable Auto Shop - Valuable Find!"
Roberto is that rare & valuable auto repair shop owner who wil offer sound advice & help you to make the most cost effective and dependable repairs to your vehicle. He takes the long view that a relationship of trust creates a loyal customer for life.
Service Date: 06/23/2017
Review Created: 06/23/2017 03:10 PM
Cathy F. on 12/26/2015
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Spoke with Gary. He said the service is great at this business and they are honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/08/2015
Review Created: 12/26/2015
This review was collected via phone interview by Customer Research Inc.
Danielle R. on 12/24/2015
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Danielle said her husband called to make an appointment and was told he did not need one. When she got there, she was told she was lucky they were able to work on her vehicle because they were very busy. It took almost an hour longer than she was told. It really was not a big deal. She would have liked to have been called.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/16/2015
Review Created: 12/24/2015
This review was collected via phone interview by Customer Research Inc.
Robert M. on 12/21/2015
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Robert said he was very happy with the service provided by the business.
Vehicle: Ford Escape
Category: Service
Service Date: 12/17/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.
Gilda P. on 12/21/2015
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Gilda said this business does a beautiful job. They are honest and fix the vehicle. They tell her what they are doing and get it done. She is very satisfied. It is hard to find people like them nowadays.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 12/01/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.
Stephen D. on 12/18/2015
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Stephen said everything was very good, but there was some trouble with communication as far as letting him know what was happening with the vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 12/11/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Dan P. on 12/14/2015
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Dan said he could not imagine anything better and the people at this business are nice.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/08/2015
Review Created: 12/14/2015
This review was collected via phone interview by Customer Research Inc.
Bill R. on 12/14/2015
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Bill said everything was fine with the service at this business.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/09/2015
Review Created: 12/14/2015
This review was collected via phone interview by Customer Research Inc.
FRANK H. on 12/09/2015
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"roberto keeps prices fair, gives great service"
Expected to be done quicker but otherwise everything great
Vehicle: Chevrolet Malibu
Service Date: 12/07/2015
Review Created: 12/09/2015 09:09 AM
Zach M. on 12/07/2015
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Zach said this business provided very good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/02/2015
Review Created: 12/07/2015
This review was collected via phone interview by Customer Research Inc.
Michelle F. on 11/30/2015
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Michelle said she had a couple of issues with her vehicle. They helped her out and answered all of her questions.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/25/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
STEVE C. on 11/23/2015
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"Excellent service"
Excellent service
Vehicle: Nissan Murano
Service Date: 11/03/2015
Review Created: 11/23/2015 07:15 PM
JAMIE P. on 11/22/2015
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"reliable work for a fair price"
still waiting for the tube tops and hot pants for the hired help
Vehicle: Suzuki Grand Vitara
Service Date: 11/09/2015
Review Created: 11/22/2015 08:26 AM
Kiana V. on 11/20/2015
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Kiana said the business was affordable and they assured her the work was done right.
Vehicle: Mazda 3
Category: Service
Service Date: 11/12/2015
Review Created: 11/20/2015
This review was collected via phone interview by Customer Research Inc.
SUSAN J. on 11/18/2015
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"Friendly customer service"
Good service
Vehicle: Toyota Sienna
Service Date: 11/04/2015
Review Created: 11/18/2015 06:17 PM
GARY L. on 11/17/2015
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"Oil Change"
Good Service
Vehicle: Hyundai Sonata
Service Date: 11/11/2015
Review Created: 11/17/2015 08:00 PM
CARL D. on 11/12/2015
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"My Experience with Auto Authority"
I had a problem with Motor Mounts for my 2007 Toyota Camry. Roberto diagnosed the problem and immediately got to work. As always the work was performed perfectly. Each time I am at The Authority I am always treated with Friendliness, Professionalism and Fair prices. I will always bring my car to Auto Authority for all work needed whether big or small. Also, Roberto, Huck and Laurie are all top notch.
Vehicle: Toyota Camry
Service Date: 10/29/2015
Review Created: 11/12/2015 07:38 AM
Ken A. on 10/27/2015
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Ken said they are very efficient.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/23/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
Carol H. on 10/26/2015
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Carol said this business changed her oil. They were polite and on time.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/12/2015
Review Created: 10/26/2015
This review was collected via phone interview by Customer Research Inc.
Gilda P. on 10/19/2015
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Gilda said this business is very good and the owner was very nice to her. They are courteous and smart. They know what they are doing. She trusts this business with her vehicle services.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/13/2015
Review Created: 10/19/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 383 in total