Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

383 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 12 months ago

Reviews


CD
Craig D.
Jamesburg, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Honest & Dependable Auto Shop - Valuable Find!
Roberto is that rare & valuable auto repair shop owner who wil offer sound advice & help you to make the most cost effective and dependable repairs to your vehicle. He takes the long view that a relationship of trust creates a loyal customer for life.

CF
Cathy F.
New Jersey
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Spoke with Gary. He said the service is great at this business and they are honest.
This review was collected via phone interview by Customer Research Inc.

DR
Danielle R.
Monroe Township, NJ
Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2015 Category: Service
Danielle said her husband called to make an appointment and was told he did not need one. When she got there, she was told she was lucky they were able to work on her vehicle because they were very busy. It took almost an hour longer than she was told. It really was not a big deal. She would have liked to have been called.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Freehold, NJ
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Robert said he was very happy with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

GP
Gilda P.
Monroe Township, NJ
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Gilda said this business does a beautiful job. They are honest and fix the vehicle. They tell her what they are doing and get it done. She is very satisfied. It is hard to find people like them nowadays.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Monroe Township, NJ
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015 Category: Service
Stephen said everything was very good, but there was some trouble with communication as far as letting him know what was happening with the vehicle.
This review was collected via phone interview by Customer Research Inc.

DP
Dan P.
Monroe Township, NJ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Dan said he could not imagine anything better and the people at this business are nice.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
New Jersey
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Bill said everything was fine with the service at this business.
This review was collected via phone interview by Customer Research Inc.

FH
FRANK H.
Monroe Township, NJ
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2015
roberto keeps prices fair, gives great service
Expected to be done quicker but otherwise everything great

ZM
Zach M.
New Jersey
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2015 Category: Service
Zach said this business provided very good service.
This review was collected via phone interview by Customer Research Inc.

MF
Michelle F.
Monroe Township, NJ
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Michelle said she had a couple of issues with her vehicle. They helped her out and answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

SC
STEVE C.
Monroe Township, NJ
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015
Excellent service
Excellent service

JP
JAMIE P.
Monroe Township, NJ
Suzuki Grand Vitara
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2015
reliable work for a fair price
still waiting for the tube tops and hot pants for the hired help

KV
Kiana V.
Monroe Township, NJ
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Kiana said the business was affordable and they assured her the work was done right.
This review was collected via phone interview by Customer Research Inc.

SJ
SUSAN J.
Old Bridge, NJ
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2015
Friendly customer service
Good service

GL
GARY L.
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2015
Oil Change
Good Service

CD
CARL D.
Monroe Township, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2015
My Experience with Auto Authority
I had a problem with Motor Mounts for my 2007 Toyota Camry. Roberto diagnosed the problem and immediately got to work. As always the work was performed perfectly. Each time I am at The Authority I am always treated with Friendliness, Professionalism and Fair prices. I will always bring my car to Auto Authority for all work needed whether big or small. Also, Roberto, Huck and Laurie are all top notch.

KA
Ken A.
Helmetta, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Ken said they are very efficient.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
New Jersey
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Carol said this business changed her oil. They were polite and on time.
This review was collected via phone interview by Customer Research Inc.

GP
Gilda P.
Monroe Township, NJ
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2015 Category: Service
Gilda said this business is very good and the owner was very nice to her. They are courteous and smart. They know what they are doing. She trusts this business with her vehicle services.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 383 in total