Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

437 Reviews

95% Would Recommend
Latest Review 6 days ago

Reviews


JP
JANET P.
Abingdon, VA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great customer service
Always friendly, and cheerful. Their service is always done right the first time.

JD
JENNIFER D.
Blountville, TN
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
My go to place when my car needs help.
This is the place I always take my SUV for service and repairs. Friendly people work here and they are always very helpful.

Verified Customer
Bristol, VA
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018
Nice fast service
Called to make a same day appt for oil change!! Had to be at work by 12 they scheduled my appt for 10 I was out a little before 11. Also saw that I needed tires and gave me quotes on a lower price and a more expensive price!! Service was fast and easy.

DF
DARRELL F.
Ford E-350 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Excellent service
Great repair center, got us in and out very quickly at a reasonable price. Highly recommend.

Verified Customer
Mendota, VA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Tires for best price
Best deal on tires around.

Verified Customer
Bristol, TN
Kia Rio
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2018
Will NOT be back.
I pay them to put a timing belt on my car and they put the belt on but leave it apart. I go ask about it and they said they were no point in putting it back together but still charged me for putting the belt on. So now l am out of that money and now even more money to have it put back together by another shop.

JM
John M.
Saltville, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
John said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

SP
Shane P.
Bristol, VA
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Shane said the business was expensive.
This review was collected via phone interview by Customer Research Inc.

RP
RANDY P.
Blountville, TN
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Auto Care
The people at Autocare have been taking care of me for almost 20 years. They have always been fair with my wife and I. It is nice having a mechanic that you can trust.

JP
Josh P.
Bristol, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Josh said the employees were really good, professional, fast and the price was very reasonable. Junior was helpful and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

SF
STAFFORD F.
Bristol, TN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Customer
I really like giving my bussiness to small bussiness owners and Don and Angie are great.They have really good mechanics that go the extra mile to satisfy..and do really good work at a very reasonable price.

DS
DAVID S.
Bristol, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Excellent service and great staff !!
They do excellent work and take great care of your vehicle. They are second to none in customer service and the take great care of their customers.

MF
Mitch F.
Elizabethton, TN
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Mitch said the staff is great, the service is good and they get him in and out. Don and his wife are awesome.
This review was collected via phone interview by Customer Research Inc.

KF
Kevin F.
Virginia
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Kevin said the service was really good.
This review was collected via phone interview by Customer Research Inc.

MF
Melanie F.
Blountville, TN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Melanie said they've used this business for years.
This review was collected via phone interview by Customer Research Inc.

BR
Billy R.
Bristol, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Billy said the service customer was great, They fit him in the schedule fast.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Bristol, VA
GMC Savana Special
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
John said he dropped it off and the facility's staff had it done for him with no problems. He was allowed to pay over the phone with his credit card, with no hassle. He will go back to them.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Virginia
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Karen said that she recommends this business often to friends.
This review was collected via phone interview by Customer Research Inc.

LM
Leigh M.
Bristol, VA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Leigh said they are always quick, polite and helpful. They have recommended this business in the past.
This review was collected via phone interview by Customer Research Inc.

TP
Tracie P.
Virginia
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Spoke with Mitchell. He said he got new tires at the business. They are friendly and good about appointment times.
This review was collected via phone interview by Customer Research Inc.