Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

399 Reviews

95% Would Recommend
Latest Review 6 days ago

Reviews


CV
Chad V.
Bristol, VA
Cadillac Deville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Chad said the employees were really good and friendly. When they fixed his vehicle the front end vibration went away, but it came back.
This review was collected via phone interview by Customer Research Inc.

KM
Kyle M.
Bristol, VA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kyle said the staff at this business are friendly. They did what he asked, with reasonable prices.
This review was collected via phone interview by Customer Research Inc.

RR
Raul R.
Bristol, VA
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Raul said they worked with him, and they called him when his vehicle was ready and he is very satisfied and pleased.
This review was collected via phone interview by Customer Research Inc.

AB
Adam B.
Bristol, VA
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Adam said the facility did a nice job.
This review was collected via phone interview by Customer Research Inc.

SC
Salvador C.
Greensboro, NC
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Salvador said the service was great. However, his tire is not okay. He is not sure if they didn't drive it around after the installation or check to see if it was damaged.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Bristol, VA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Lee said they have great service and answer any questions he has about his vehicle. He said they are awesome.
This review was collected via phone interview by Customer Research Inc.

GE
Glen E.
Butler, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Honest reliable folks.
Great people. 40+ years they helped me.

ML
Michael L.
Bristol, VA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Michael said the staff provided great service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DC
Denise C.
Bristol, TN
Buick Riviera
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/25/2018 Category: Service
Denise said her experience was horrible. She said by the time they finished the price had doubled. Her vehicle still doesn't work properly and the owner is aware but did not resolve issue.
This review was collected via phone interview by Customer Research Inc.

MF
Mark F.
Bristol, VA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Mark said the business has always taken care of his vehicle needs. Dawn offers good quality customer and vehicle service.
This review was collected via phone interview by Customer Research Inc.

MF
Melanie F.
Blountville, TN
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Melanie said the service was good and professional.
This review was collected via phone interview by Customer Research Inc.

JJ
Jackie J.
Bristol, TN
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jackie said the staff did excellent work. They came and got her, took her home, were very considerate, and they bought her a hot dog when her blood sugar was low. She said they were very nice, and everything they did was outstanding.
This review was collected via phone interview by Customer Research Inc.

JB
Joy B.
Bristol, VA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Roger. He said the service was really good.
This review was collected via phone interview by Customer Research Inc.

EF
Ed F.
Bristol, VA
Porsche Macan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Ed said the staff did everything he asked for. They did it quickly and well. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Bristol, TN
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jim said Don was honest. He treated him fairly. He provided good service.
This review was collected via phone interview by Customer Research Inc.

CW
Chelsea W.
Bristol, VA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Shawn. He said the staff were very thorough.
This review was collected via phone interview by Customer Research Inc.

RM
Ranka M.
Bristol, TN
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Ranka said the business completed her vehicle services in a quick manner.
This review was collected via phone interview by Customer Research Inc.

DG
Danny G.
Bristol, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Danny said the staff got the service done well at the price he expected, and it was done quickly. He will bring his vehicle in the next time he needs work done.
This review was collected via phone interview by Customer Research Inc.

HL
Heather L.
Johnson City, TN
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Heather said they were really helpful and knowledgeable. They really appreciate the good job that was done.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Bristol, VA
Chevrolet S-10
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/20/2018 Category: Service
Robert said he was not satisfied. This business did not check his radiator, which is where the leak was, so he had to take the vehicle back. However, he would still recommend this business for service because they are pretty nice people.
This review was collected via phone interview by Customer Research Inc.