Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

55 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


GP
Gerson P.
California
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gerson said he had an excellent experience with the business.
This review was collected via phone interview by Customer Research Inc.

ML
Morgan L.
San Francisco, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Morgan said the business was very helpful. Jaime was great.
This review was collected via phone interview by Customer Research Inc.

AR
Ana R.
San Francisco, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ana said the business did an excellent job, the service was prompt and efficient. Jaime is a wonderful man and he is a pleasure to speak with.
This review was collected via phone interview by Customer Research Inc.

TN
Tamer N.
California
Audi A3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Tamer said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jaime R.
San Francisco, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jaime said the staff was very helpful. The mechanics did good work.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
San Francisco, CA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Matt said the staff repaired his vehicle at a reasonable price. He said they cleaned the vehicle, replaced the headlight, and the battery. He said they made it easy and were nice. He said this was one of the best experiences he has ever had taking his vehicle in to get serviced.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Emerson. He said he's been going to the business for a long time. The staff is honest and they do good work. They're quick and friendly. They're the best.
This review was collected via phone interview by Customer Research Inc.

AL
Arthur L.
San Francisco, CA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Arthur said he is a long term customer, always satisfied, and appreciates their fine work.
This review was collected via phone interview by Customer Research Inc.

MS
MARCIA S.
Corte Madera, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Review of Auto City in SF CA
I love this place. I drive in from Marin to come to Jaime and his crew. They are all friendly, professional, knowledgeable- top notch!

SM
Stephen M.
San Francisco, CA
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Stephen said the service was great. The only problem he had was that it took effort to get an appointment made. No one answered his online request for an appointment and no one called him back when he tried calling the business. The price was reasonable for the service, and he was happy with it.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Oakland, CA
Ford Expedition
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Al said the service was well done but cost twice as much as expected based on the last time the service was performed.
This review was collected via phone interview by Customer Research Inc.

FL
Francisco L.
San Francisco, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Francisco said he was happy with the service, and his vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BP
Bernard P.
Pacifica, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Bernard said he likes Jaime, and he is very dependable.
This review was collected via phone interview by Customer Research Inc.

MA
Marc A.
El Sobrante, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Marc said the staff was helpful and the service was timely.
This review was collected via phone interview by Customer Research Inc.

WC
WELLS C.
San Francisco, CA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Long-time customer...
...highly recommend

MB
Mallory B.
San Anselmo, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Mallory said the employees were nice and personable. She liked using this business.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Spoke with Janet's husband. He said the business was very honest, reliable and it did good work. He stated being honest as a mechanic was an especially good thing these days.
This review was collected via phone interview by Customer Research Inc.

AR
Ana R.
San Francisco, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Ana said she was happy with the prompt and efficient service she received when she went in for the oil change.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
California
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Dave said he liked the good service.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
San Francisco, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Gary said the business is very good.
This review was collected via phone interview by Customer Research Inc.

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