Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

51 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JR
Jaime R.
San Francisco, CA
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jaime said the staff was very helpful. The mechanics did good work.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
San Francisco, CA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Matt said the staff repaired his vehicle at a reasonable price. He said they cleaned the vehicle, replaced the headlight, and the battery. He said they made it easy and were nice. He said this was one of the best experiences he has ever had taking his vehicle in to get serviced.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
Mercedes-Benz CLS-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Emerson. He said he's been going to the business for a long time. The staff is honest and they do good work. They're quick and friendly. They're the best.
This review was collected via phone interview by Customer Research Inc.

AL
Arthur L.
San Francisco, CA
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Arthur said he is a long term customer, always satisfied, and appreciates their fine work.
This review was collected via phone interview by Customer Research Inc.

MS
MARCIA S.
Corte Madera, CA
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Review of Auto City in SF CA
I love this place. I drive in from Marin to come to Jaime and his crew. They are all friendly, professional, knowledgeable- top notch!

SM
Stephen M.
San Francisco, CA
Toyota Matrix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Stephen said the service was great. The only problem he had was that it took effort to get an appointment made. No one answered his online request for an appointment and no one called him back when he tried calling the business. The price was reasonable for the service, and he was happy with it.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Oakland, CA
Ford Expedition
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Al said the service was well done but cost twice as much as expected based on the last time the service was performed.
This review was collected via phone interview by Customer Research Inc.

FL
Francisco L.
San Francisco, CA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Francisco said he was happy with the service, and his vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BP
Bernard P.
Pacifica, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Bernard said he likes Jaime, and he is very dependable.
This review was collected via phone interview by Customer Research Inc.

MA
Marc A.
El Sobrante, CA
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Marc said the staff was helpful and the service was timely.
This review was collected via phone interview by Customer Research Inc.

WC
WELLS C.
San Francisco, CA
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Long-time customer...
...highly recommend

MB
Mallory B.
San Anselmo, CA
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Mallory said the employees were nice and personable. She liked using this business.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Spoke with Janet's husband. He said the business was very honest, reliable and it did good work. He stated being honest as a mechanic was an especially good thing these days.
This review was collected via phone interview by Customer Research Inc.

AR
Ana R.
San Francisco, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Ana said she was happy with the prompt and efficient service she received when she went in for the oil change.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
California
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Dave said he liked the good service.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
San Francisco, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Gary said the business is very good.
This review was collected via phone interview by Customer Research Inc.

EP
Eddie P.
San Francisco, CA
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Eddie said this business got him in quick and he had no problems.
This review was collected via phone interview by Customer Research Inc.

AZ
Apri Z.
San Francisco, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Apri said everything went well, and her vehicle is better,
This review was collected via phone interview by Customer Research Inc.

KC
Kimberly C.
California
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Kimberly said the business is very responsive, and the price was lower than she expected it to be. They were quick at taking care of her vehicle. Also, they stored the vehicle in their garage for an extra 2 days.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
San Francisco, CA
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Lisa said she was satisfied with the service and everything was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 51 in total