Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

60 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


CC
Clarence C.
California
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Clarence said he has been going to this business for years. He stated Jaime, the business's owner, is a really talented mechanic, he knows what he is doing, and he is pretty fast and good.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Himerson. He said the service at this business was very good. The staff were honest and the prices were fair. He hopes they stay in business.
This review was collected via phone interview by Customer Research Inc.
Jaime L. from Auto City Repair responded on 09/19/2018

Thank you for all of your business!


KC
Kimberly C.
California
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Kimberly said she was able to get in on short notice. The staff was courteous, very thorough, and provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Austin, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Greg said he likes the business because they are easy to deal with. He said he has a good relationship with Jaime, who finishes the vehicle quickly, He said he doesn't inspect the vehicle after it is fixed, he trusts the business.
This review was collected via phone interview by Customer Research Inc.

RQ
Ramon Q.
Daly City, CA
Nissan 370Z
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Ramon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GP
Gerson P.
California
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gerson said he had an excellent experience with the business.
This review was collected via phone interview by Customer Research Inc.

ML
Morgan L.
San Francisco, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Morgan said the business was very helpful. Jaime was great.
This review was collected via phone interview by Customer Research Inc.

AR
Ana R.
San Francisco, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ana said the business did an excellent job, the service was prompt and efficient. Jaime is a wonderful man and he is a pleasure to speak with.
This review was collected via phone interview by Customer Research Inc.

TN
Tamer N.
California
Audi A3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Tamer said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jaime R.
San Francisco, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jaime said the staff was very helpful. The mechanics did good work.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
San Francisco, CA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Matt said the staff repaired his vehicle at a reasonable price. He said they cleaned the vehicle, replaced the headlight, and the battery. He said they made it easy and were nice. He said this was one of the best experiences he has ever had taking his vehicle in to get serviced.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
San Francisco, CA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Emerson. He said he's been going to the business for a long time. The staff is honest and they do good work. They're quick and friendly. They're the best.
This review was collected via phone interview by Customer Research Inc.

AL
Arthur L.
San Francisco, CA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Arthur said he is a long term customer, always satisfied, and appreciates their fine work.
This review was collected via phone interview by Customer Research Inc.

MS
MARCIA S.
Corte Madera, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Review of Auto City in SF CA
I love this place. I drive in from Marin to come to Jaime and his crew. They are all friendly, professional, knowledgeable- top notch!

SM
Stephen M.
San Francisco, CA
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Stephen said the service was great. The only problem he had was that it took effort to get an appointment made. No one answered his online request for an appointment and no one called him back when he tried calling the business. The price was reasonable for the service, and he was happy with it.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Oakland, CA
Ford Expedition
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Al said the service was well done but cost twice as much as expected based on the last time the service was performed.
This review was collected via phone interview by Customer Research Inc.

FL
Francisco L.
San Francisco, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Francisco said he was happy with the service, and his vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BP
Bernard P.
Pacifica, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Bernard said he likes Jaime, and he is very dependable.
This review was collected via phone interview by Customer Research Inc.

MA
Marc A.
El Sobrante, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Marc said the staff was helpful and the service was timely.
This review was collected via phone interview by Customer Research Inc.

WC
WELLS C.
San Francisco, CA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Long-time customer...
...highly recommend

Displaying Review 1 - 20 of 60 in total