Nelson's Auto Specialist

Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

179 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


AG
ANDREW G.
South Dartmouth, MA
BMW 323i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
Excellent Service by Trusted Technician
I've been bringing my '99 BMW 3 series here for over a year and am extremely pleased. Sharon in the office is always thinking of the customer needs and the service techs are trustworthy and do great work!

TG
Tony G.
North Dartmouth, MA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Tony said the business is excellent. They did a great job and he is happy with the service. Their employee Joey is awesome, informative, knowledgeable, and courteous. They were very professional.
This review was collected via phone interview by Customer Research Inc.

DS
Deborah S.
New Bedford, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Deborah said the staff did an excellent job. They were courteous, efficient, and on time. The price was reasonable and they were timely.
This review was collected via phone interview by Customer Research Inc.

AB
AMY B.
South Dartmouth, MA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017
servie
They fixed my door without having to order new parts, they always save me money and I feel that I can trust them.

JR
John R.
North Dartmouth, MA
Volvo V70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
John said the service at this business was good but he felt the cost of the battery was too expensive. He was disappointed about that. The gentleman who worked on his vehicle was knowledgeable and polite.
This review was collected via phone interview by Customer Research Inc.

JR
Joao R.
New Bedford, MA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Joao said the mechanic is the best, and he does a good job. He has no problems with the repairs.
This review was collected via phone interview by Customer Research Inc.

BA
Brad A.
Westport, MA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Brad said this business is good at fitting him in and taking care of stuff. He was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Massachusetts
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Kevin said the mechanic at this business did everything as promised. Kevin has visited this business before and he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

PM
PAULA M.
North Dartmouth, MA
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017
Professional/Reliable
Always feel like I'm taking my car to a try professional

PG
Patricia G.
North Dartmouth, MA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Patricia said this business did get the problem solved, even though it took a long time.
This review was collected via phone interview by Customer Research Inc.

RO
Ricardo O.
New Bedford, MA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Ricardo said he had good service at the business. He found out everything he needed to know and the personnel were good with him.
This review was collected via phone interview by Customer Research Inc.

BA
Brian A.
Rochester, MA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Brian said it was done pretty quickly and they finished that same day.
This review was collected via phone interview by Customer Research Inc.

AF
Alice F.
North Dartmouth, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Alice said this business was very pleasant.
This review was collected via phone interview by Customer Research Inc.

CT
Clinton T.
New Bedford, MA
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Spoke with Stacey. She said this business finds out what is wrong with her vehicle and they find the best pricing. Their work is always amazing, they are wonderful, and great. They do mechanical work as well.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
New Bedford, MA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
James said they did a good job, they were courteous and informative.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
New Bedford, MA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Stephen said this business dealt with him fairly.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
New Bedford, MA
MINI Cooper
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2017 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IA
IDALECIA A.
New Bedford, MA
BMW 323i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Professionalism
Leaving your car at Nelson's is like dropping your child at day care. Peice of mind.

JF
Jodi F.
New Bedford, MA
BMW 328xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
Spoke with Jennifer. She said the service and the mechanics were great.
This review was collected via phone interview by Customer Research Inc.

JD
Jacqueline D.
New Bedford, MA
Infiniti G35
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2017 Category: Service
Spoke with Michel. He said the business makes their customers wait too long for an oil change. They keep the vehicles until the next day. The business is too expensive.
This review was collected via phone interview by Customer Research Inc.