Nelson's Auto Specialist


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

179 Reviews

98% Would Recommend
Latest Review 3 months ago

ANDREW G. on 08/31/2017
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"Excellent Service by Trusted Technician"
I've been bringing my '99 BMW 3 series here for over a year and am extremely pleased. Sharon in the office is always thinking of the customer needs and the service techs are trustworthy and do great work!
Vehicle: BMW 323i
Service Date: 08/30/2017
Review Created: 08/31/2017 12:50 PM
Tony G. on 08/28/2017
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Tony said the business is excellent. They did a great job and he is happy with the service. Their employee Joey is awesome, informative, knowledgeable, and courteous. They were very professional.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Deborah S. on 08/25/2017
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Deborah said the staff did an excellent job. They were courteous, efficient, and on time. The price was reasonable and they were timely.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
AMY B. on 07/24/2017
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"servie"
They fixed my door without having to order new parts, they always save me money and I feel that I can trust them.
Vehicle: Kia Sedona
Service Date: 07/19/2017
Review Created: 07/24/2017 01:32 PM
John R. on 07/21/2017
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John said the service at this business was good but he felt the cost of the battery was too expensive. He was disappointed about that. The gentleman who worked on his vehicle was knowledgeable and polite.
Vehicle: Volvo V70
Category: Service
Service Date: 07/10/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Joao R. on 06/23/2017
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Joao said the mechanic is the best, and he does a good job. He has no problems with the repairs.
Vehicle: BMW Z4
Category: Service
Service Date: 06/16/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Brad A. on 06/15/2017
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Brad said this business is good at fitting him in and taking care of stuff. He was very pleased with the service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 06/09/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B. on 06/13/2017
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Kevin said the mechanic at this business did everything as promised. Kevin has visited this business before and he is satisfied with their work.
Vehicle: BMW Z3
Category: Service
Service Date: 06/12/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
PAULA M. on 06/06/2017
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"Professional/Reliable "
Always feel like I'm taking my car to a try professional
Vehicle: Hyundai Santa Fe Sport
Service Date: 06/05/2017
Review Created: 06/06/2017 02:10 PM
Patricia G. on 05/27/2017
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Patricia said this business did get the problem solved, even though it took a long time.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 05/26/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Ricardo O. on 05/27/2017
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Ricardo said he had good service at the business. He found out everything he needed to know and the personnel were good with him.
Vehicle: GMC Acadia
Category: Service
Service Date: 05/26/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Brian A. on 05/23/2017
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Brian said it was done pretty quickly and they finished that same day.
Vehicle: Nissan Maxima
Category: Service
Service Date: 05/22/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Alice F. on 05/22/2017
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Alice said this business was very pleasant.
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Clinton T. on 05/20/2017
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Spoke with Stacey. She said this business finds out what is wrong with her vehicle and they find the best pricing. Their work is always amazing, they are wonderful, and great. They do mechanical work as well.
Vehicle: Saturn Vue
Category: Service
Service Date: 05/03/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 05/20/2017
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James said they did a good job, they were courteous and informative.
Vehicle: BMW X3
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Stephen D. on 05/10/2017
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Stephen said this business dealt with him fairly.
Vehicle: Kia Sorento
Category: Service
Service Date: 05/05/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Joe F. on 05/06/2017
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Joe said he would recommend this business for service.
Vehicle: MINI Cooper
Category: Service
Service Date: 05/05/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
IDALECIA A. on 04/29/2017
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"Professionalism"
Leaving your car at Nelson's is like dropping your child at day care. Peice of mind.
Vehicle: BMW 323i
Service Date: 04/28/2017
Review Created: 04/29/2017 03:20 AM
Jodi F. on 03/20/2017
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Spoke with Jennifer. She said the service and the mechanics were great.
Vehicle: BMW 328xi
Category: Service
Service Date: 03/16/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Jacqueline D. on 03/15/2017
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Spoke with Michel. He said the business makes their customers wait too long for an oil change. They keep the vehicles until the next day. The business is too expensive.
Vehicle: Infiniti G35
Category: Service
Service Date: 03/07/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 179 in total