Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

225 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


MB
MANUEL B.
Irving, TX
Dodge Challenger
Verified Customer
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10/09/2019
Consistently Excellent
Any time I have had an issue with any vehicle I have always received excellent care. The mechanics are knowledgeable, and experienced. The culture of the office is honest, and fair.

SG
SHERI G.
Irving, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
State Inspection
As always great service here. Was quick and friendly. Really great staff and wonderful place.

DC
Dufferin C.
Texas
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Dufferin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
REN M.
Irving, TX
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Friendly and very knowledgeable staff with credible pricing
Friendly and very knowledgeable staff with credible pricing

MW
Martha W.
Irving, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Martha said it was the best. She is always satisfied with their special treatment. They are like family.
This review was collected via phone interview by Customer Research Inc.

RS
ROHIT S.
Grand Prairie, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Thank you
Very good service

CV
Clarivel V.
Texas
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Clarivel said that she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

SG
SHERI G.
Irving, TX
BMW 3 Series
Verified Customer
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08/15/2019
2006 BMW
Another fantastic experience yesterday. Such a group of talented and kind people work here. I never worry about not getting the truth or being ripped off. Encourage everyone I know to go here.

AP
Adam P.
Irving, TX
Nissan Murano
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2019 Category: Service
Adam said the business was charging him $600-plus for parts that he could get for just $80, and $100-plus for labor that he could do himself plus diagnostic. The total that they quoted him was $750.
This review was collected via phone interview by Customer Research Inc.
STEPHANIE C. from AutoTech of Irving responded on 08/20/2019

Dear Customer, you replaced five (5) components on your own and still did not resolve the problem of your car dying at intersections.  The net cost of doing your own "surgery" was over $1000.00.  We did a thorough diagnosis on the vehicle and proposed a permanent repair.  Had you come to us in the first place, the total cost of the repair (done right) would have been ~$750.00.  Now your total cost of your repair is $1000 for the parts that you didn't need plus the $75 you paid us for the diag, plus the actual repair which should cost you $450 in after-market parts.  Net total....(wait for it)......$1525....(not including your labor).  How do you consider this a winning deal?  The trick in auto repair is not turning the wrenches.  It is proper and thorough diagnosis.  I would not recommend a career in rocket science or even mathematics.  Just a humble opinion.....  

~Jim Patel


MO
MICHAEL O.
Irving, TX
Honda CR-V
Verified Customer
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08/09/2019
auto service
As always Auto tech was outstanding...We take both of our cars there and have for two decades.
We would not even consider going anywhere else...Absolute trust in ownership and staff.

CU
Catalina U.
Texas
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Catalina said they are wonderful people and she has been working with them for the last 16 years. They took care of the vehicle really well.
This review was collected via phone interview by Customer Research Inc.

FL
FRED L.
Irving, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Listen and performance!
Great and consistent diagnostic work on all of my new and old vehicles(1991).
Been going here for 20 years..

AM
Alexandra M.
Acura TSX
Verified Customer
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08/02/2019
Best ever!!
I’ll never go anywhere else

YA
YURI A.
Irving, TX
Mercedes-Benz ML320
Verified Customer
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07/24/2019
The owner great man. He took care business in my Mercedez. Job done right.
Took the car in the owner spoke to me explain the problem and took care of it. Car came out good.

JK
James K.
Texas
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
James said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TR
TAMISHA R.
Irving, TX
Toyota Camry Solara
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/19/2019
I'm glad I shopped around
The front desk girl was friendly. I brought my car in for alternator service and Ac belt. I was quoted $749i .I allowed this shop to just replace my Ac belt. I found a more reasonable, affordable shop to replace my alternator. I saved over $400 . This shop tried to charge me $373 for the alternator alone.. I'm very discouraged.. I will not return to this shop ever again. All in all i spent $380 my car is running perfect again....not $749 this shop tried to charge me
.

NP
Navin P.
Texas
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Navin said he was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

AS
Alka S.
Irving, TX
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Alka said the employees are detail oriented and she had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Irving, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
David said Jim, who runs the place, knows what he is doing, he was willing to take time to explain what he was doing, and he didn't pressure him into non-urgent repairs. He added he has recommended this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Irving, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
friendly and helpful!
I appreciate the professionalism and the courtesy shown. The front office was helpful and communicated well.