Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

133 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


JG
JUDITH (ANNA) G.
Keauhou, HI
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Competitive Brake Job
Had complete brake job at a cost that was competitive and done in a morning and tightened emergency brake also...all very professional...but wish they had replaced brake fluid that was very old and dirty and now I have to come back and have it done separately...(that was a little disappointing)...but overall good job...

AW
Alan W.
Hawaii
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Alan said he was satisfied with the results. He stated it seemed that the owner liked what he was doing and that made it nice for him.
This review was collected via phone interview by Customer Research Inc.

AS
Abram S.
Hawaii
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Abram said the business had a good price and customer service. They were fast efficient and put a warrantee on the work. He can't complain.
This review was collected via phone interview by Customer Research Inc.

MM
MARC M.
Kealakekua, HI
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
great service, honest, great workers
A good example of how a community business should be.

CB
Cory B.
Hawaii
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Cory said the facility was his go to place for service. They have never done him wrong and provide wonderful service with discounts.
This review was collected via phone interview by Customer Research Inc.

KG
Katherine G.
Hawaii
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Katherine said that the mechanics are good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Captain Cook, HI
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2019
Super expensive
I felt $850 was a bit steep for replacing the radiator on a 03 honda civic.
Teri from AutoTech responded on 06/25/2019

I spoke to the customer about this repair.  The repair was for diagnosis time of overheating which included a system pressure test and head gasket test. Vehicle passed the head test and we determined it had a bad radiator cap sealing surface.  Vehicle had been overheated causing damage to the thermostat.  Vehicle had a high level of water in it and not enough coolant.  We had to flush the sytem, replace the thermostat and the radiator.  The $850 repair bill was for the diagnosis time and all mentioned repairs, fluids, tax and hazmat fees. The customer appreciated the phone call and explanation and has a better understanding that this bill was for more than a the radiator.  Greg Cox, Owner


AA
ALAN A.
Captain Cook, HI
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Friendly, fast, and job well done! No hassles!
They are ready when I arrive and do a great job!

NS
NORMAN T S.
Kealakekua, HI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Annual service
So far, so good...pleasant reception, prompt service, excellent result...

RM
Richard M.
Captain Cook, HI
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Richard said his wife did not show up for their first appointment, and the staff said it was no problem and to come right in. They took the vehicle in immediately and diagnosed the problem quickly. The service only took a couple hours, and the whole experience was excellent. They have not seen any engine lights come back on since picking up the vehicle.
This review was collected via phone interview by Customer Research Inc.

NA
NATSUKO A.
Kealakekua, HI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
In and out
My experience may not be typical but I was in for a safety check that took l as than half hour.

JR
JUNE R.
Ocean View, HI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
owner
I have used this company forever and I am always happy with service, I trust them

RR
Rena R.
Captain Cook, HI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Rena said the service was excellent and pleasant.
This review was collected via phone interview by Customer Research Inc.

SY
SHARON Y.
Kealakekua, HI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
FRIENDLY CUSTOMER SERVICE AND FAST WORK
I depend on Auto Tech because they are fast and reliable. Always there for me when I need them.
Thank you Auto Tech crew. You guys are the BOMB!!!

JR
JUNE R.
Ocean View, HI
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
fast
I was in and out in one hour=fast

RL
ROBERT J L.
Captain Cook, HI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Quick and thorough
Was in a pinch with a screw in a tire, they where able to squeeze me in and repair the tire and I was out the door and on my way to work in less than an hour!

RB
ROBERT B.
Captain Cook, HI
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Did what I requested quickly and efficiently.
Auto Tech did my state safety inspection and routine maintenance quicly and then gave me an invoice listing what they did. Charges seemed reasonable.

RC
RONALD C.
Captain Cook, HI
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Honest and fast.
yes I have gone there for years.

FF
Farzad F.
Keauhou, HI
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Farzad said the business has great people who are doing a great service to the community.
This review was collected via phone interview by Customer Research Inc.

AG
ANTHONY G.
Captain Cook, HI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Courteous
Every time I come to have my car serviced or maintained the staff are all so friendly and courteous, helpful and efficient

Displaying Review 1 - 20 of 133 in total