Verified CustomerWe appreciate your feedback and are glad to hear you were satisfied with the quality of the repairs. However, we certainly understand how frustrating it can be to deal with communication breakdowns and delays. It seems like the insurance adjusters might have been on their own vacation, unrelated to ours. We're actively working on improving our communication process to ensure a smoother experience in the future. Your insights are invaluable to us as we strive to enhance our service.