Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

467 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review 28 days ago

Reviews


DB
David B.
Montana
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
David said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

AG
Andrew G.
Montana
BMW 3 Series
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/23/2018 Category: Service
Andrew said this business gave him one price and charged another.
This review was collected via phone interview by Customer Research Inc.

KR
Kathrine R.
Montana
Volkswagen Vanagon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018 Category: Service
Kathrine said the business didn't do the work she paid them to do. She asked them stop the buzzing of one of her vehicle's sensors. They said they didn't have time to disconnect the buzzer but still had time to change all her fluids. They told her that there was the wrong kind of coolant in her vehicle, which she was not knowledgeable enough about to confirm or deny. However, she had come to them to fix the sensor, which they did not do. She and her family had to deal with the constant buzzing noise during the rest of their road trip. She stated she feels like they took advantage, and she would really like her money back from them.
This review was collected via phone interview by Customer Research Inc.

DS
Dana S.
Montana
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Dana said it was easy to find parts at this facility. The facility was convenient.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Montana
Mazda B2200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Tony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DZ
Don Z.
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Always take my vehicles here for service
Service is excellent and reasonably priced. I have always found this shop to go above and beyond.

DR
Dan R.
Montana
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Dan said he liked the staff's promptness, pricing, and cleanliness.
This review was collected via phone interview by Customer Research Inc.

BG
Bruce G.
Montana
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Bruce said they were wonderful people and they had a great experience.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
CAR REPAIR
Fair and honest. I will be using them again.

CS
Coryn S.
Montana
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Coryn said the service was a positive experience. The staff did what was needed.
This review was collected via phone interview by Customer Research Inc.

TJ
Theresa J.
Montana
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Theresa said the staff fit her in and accommodated her schedule. The overall service was great and she really appreciates the wonderful customer service she received.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Montana
Mercedes-Benz 450SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
John said they did a nice job.
This review was collected via phone interview by Customer Research Inc.

JW
Jan W.
Kalispell, MT
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Tom. He said the staff were very direct and very open with him. They involved him in everything. It was a good experience.
This review was collected via phone interview by Customer Research Inc.
Rob D. from Autohaus Service Center responded on 07/20/2018

Thanks for the kind words.Look forward to seeing you again.


KP
Kyle P.
Montana
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kyle said the staff at this business were very helpful, they took care of his needs. They were great.
This review was collected via phone interview by Customer Research Inc.

JB
Jammie B.
Montana
Volkswagen Cabriolet
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018 Category: Service
Jammie said the issue with his vehicle was not fixed so he is not a happy customer.
This review was collected via phone interview by Customer Research Inc.

LR
Lauri R.
Montana
Volkswagen Beetle
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Lauri said that she still has some issues that are not resolved with her vehicle. She will be calling the facility on Monday.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Kalispell, MT
Saab 9000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jim said this business did a good job. They communicated well and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

TP
Tammy P.
Montana
Porsche Macan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Tammy said the staff were easy to work with and they offered great prices.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Montana
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Gary said he's always been satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

IL
Isaac L.
Montana
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Isaac said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.