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Automatic Transmission Service LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(165 Reviews)
90
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(251) 675-9772
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5471 A HWY 43 Satsuma, AL 36572
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Automatic Transmission Service LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(165 Reviews)
Write a Review
Recent Reviews
JC
JESSE C.
Saraland, AL
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Transmission
Excellent service !! Completed work in a timely manner !
RW
RONALD W.
Saraland, AL
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Bad alternator found and replaced very quick
Bad alternator found and replaced very quick.Super people.
Manager from Automatic Transmission Service LLC responded on 08/12/2025 09:42 AM

We appreciate your feedback and are pleased to hear that our team efficiently addressed your alternator issue. Thank you for choosing our service.

MA
MARIO A.
Satsuma, AL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Service
Very pleased with service and customer service. I would recommend business to friends.
Manager from Automatic Transmission Service LLC responded on 08/12/2025 09:42 AM

We appreciate your positive feedback and recommendation. Your satisfaction is important to us, and we value your support.

CW
gravatar
CHAD W.
Mobile, AL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
My Daughters Camry
The folks at ATS in Satsuma are first rate. Mechanics are very good at what they do and the fron office is always on point. They tell you what is going on with your vehicle and what it will cost to repair it. NEVER a suprise bill. Won't use amy other shop. They are not just for transmissions either!

Chad Wilson
Chickasaw, AL
Manager from Automatic Transmission Service LLC responded on 08/06/2025 09:44 AM

We appreciate your positive feedback regarding our team and services. Your satisfaction and trust in our expertise are highly valued.

BR
BEVERLY R.
Creola, AL
HUMMER H3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Very happy with ATS ⭐️⭐️⭐️⭐️⭐️
I recently had the pleasure of doing business with Automatic Transmission Service. They truly listened to my description of the problem I was having with my SUV. The men in the work area are very professional & courteous. Ms. Paulette in the office was really nice. I highly recommend ATS for all your automotive needs.
Manager from Automatic Transmission Service LLC responded on 07/24/2025 09:42 AM

We appreciate your positive feedback and are pleased to hear our team provided professional service while addressing your automotive needs. Your recommendation means a great deal to us.

GG
GLORIA G.
Creola, AL
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Very happy Johnnie and crew are honest and friendly
I will always use them because they don’t lie and are reliable. Don’t fix anything that don’t need it.
Manager from Automatic Transmission Service LLC responded on 05/28/2025 09:40 AM

We appreciate your trust in our services and commitment to integrity. Your satisfaction is our priority, and we are glad to meet your expectations.

KD
Kyle D.
Satsuma, AL
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Kyle said the light came back on so he had to bring it back in.
Recommended
Manager from Automatic Transmission Service LLC responded on 05/24/2025 09:42 AM

We appreciate your feedback and are concerned to hear that the issue persists. Please reach out to us for further assistance.

PR
Paul R.
Saraland, AL
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Paul said it couldn't have been any better, they pretty well showed interest in getting the problem solved and it appears to be that way. He would recommend them any time. The head man told him if he had any kind of thing he wasn't satisfied with, that he should bring it right back.
Recommended
DH
David H.
Satsuma, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
David said they were really quick and did what needed to be done.
Recommended
CL
Chad L.
Saraland, AL
Mazda Mazda5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Chad said they are the best.
Recommended
JB
John B.
Satsuma, AL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
John said he did a good on his transmission and it's still running well.
Recommended
LW
Les W.
Creola, AL
Honda Accord Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Les said the only thing that was negative was that it took time to get to him.
Recommended
MW
Mike W.
Saraland, AL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Mike said they are so good, when they fix something, they fix it. They are nice people, he would recommend them to anybody.
Recommended
MB
Matt B.
Satsuma, AL
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Matt said they have awesome service and everything went well.
Recommended
JP
gravatar
JESSE P.
Satsuma, AL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great
Tells the truth about the problem and does not try to rip you off and does good work and stands behind his work
Displaying Review 1 - 15 of 165 in total
Service Coupons and Posts
We're thrilled to hear you were pleased with our service! 😊 We aim to provide top-notch customer care because happy customers make the world go 'round (and the car wheels, too)! Thanks for recommending us! 🚗✨ #CustomerAppreciation #TransmissionExperts
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Thank you for the awesome review! 🚗 We're thrilled our expert team keeps you in the loop without surprise bills! Remember, we’re always here for more than just transmissions. Your trust means the world to us! 🙌 #AutomaticTransmissionService #CustomerFirst
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We appreciate the kind words! At Automatic Transmission Service, honesty is our best policy—no smoke and mirrors here! We're thrilled you're happy with our work. Your trust drives us! 🚗✨ #HonestService #QualityWork
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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