Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

811 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


CL
CAROLE L.
Cantonment, FL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Good people. Good work.
Good people. Good work. We recommend Automotive Alternative to friends and family every time we have the opportunity.

KO
Kassandra O.
Lillian, AL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kassandra said the business did a good job and she was very pleased. They kept her informed.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Pensacola, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ryan said the business was thorough with explaining things and honest with everything.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Pensacola, FL
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Charles said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RO
Roy O.
Pensacola, FL
Chevrolet S-10
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/04/2018 Category: Service
Roy said they took his vehicle apart and denied his claim. They sent his vehicle back home in boxes. This is the first time, he has had a business do that. They should be ashamed of themselves.
This review was collected via phone interview by Customer Research Inc.
Steven S. from Automotive Alternative responded on 09/06/2018

This was your decision, sir. We asked if you wanted it put back together and you said no because the engine was so sludged up and needed to be replaced. You said you might give it to a relative and that the relative would put it back together. We discuss every move with you and you seemed pleased with us at the time. Sorry for the bad news on the Sludged engine. 


CM
Charles M.
Cantonment, FL
Buick Terraza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Charles said the staff did a good job on his specially designed vehicle adjustments.
This review was collected via phone interview by Customer Research Inc.

CH
Cole H.
Cantonment, FL
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Cole said this business was convenient and the staff was really good.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Pensacola, FL
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Mary said this business's staff was very courteous and kind.
This review was collected via phone interview by Customer Research Inc.

GB
Geoffrey B.
Pensacola, FL
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Geoffrey said they do a good job and they are decently priced.
This review was collected via phone interview by Customer Research Inc.

CC
Clyde C.
Pensacola, FL
Mitsubishi Montero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Clyde said that the place's customer service was great.
This review was collected via phone interview by Customer Research Inc.

KC
Kieth C.
Pensacola, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kieth said his overall experience was good. They are easy to deal with and nice. The staff care about their work.
This review was collected via phone interview by Customer Research Inc.

BE
Bruno E.
Pensacola, FL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Bruno said Mike did a great job.
This review was collected via phone interview by Customer Research Inc.

KL
Kieth L.
Cantonment, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Kieth said they were good. They are great people to work with.
This review was collected via phone interview by Customer Research Inc.

DE
Dwayne E.
Pensacola, FL
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dwayne said he was very satisfied. They have done a lot of work for him. They are a very professional business.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Pensacola, FL
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Linda said this business had good service. The staff was courteous and did a good job. They did what they said they were going to do. They had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Pensacola, FL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Sam said all the warranties were honored and the staff made sure the issues were fixed long term.
This review was collected via phone interview by Customer Research Inc.

MM
Margaret M.
Walnut Hill, FL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Margaret said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

WL
Wayne L.
Pensacola, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Wayne said they did everything they were supposed to do right on time and efficiently.
This review was collected via phone interview by Customer Research Inc.

KP
Kelly P.
Florida
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Kelly said the staff were very helpful and they saved her money by evaluating the vehicle properly.
This review was collected via phone interview by Customer Research Inc.

HH
Harold H.
Anderson, IN
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Harold said the facility provided quick service. Everything was good except they did not have equipment that could lift the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 811 in total