Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

777 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JE
John E.
Pensacola, FL
Jeep Liberty
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05/21/2018 Category: Service
John said, this business did a very good job and he is satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

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Suzanne M.
Milton, FL
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Suzanne said she was very satisfied with everything. Mike was clear about what was going on during the service and let her know what he was doing, every step of the way. The price was reasonably fair. The service did not take as long as she thought it would. All in all, it was a great visit and experience.
This review was collected via phone interview by Customer Research Inc.

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Fred C.
Pensacola, FL
Chevrolet Silverado 1500
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05/12/2018 Category: Service
Fred said he is always pleased with the quality of work he receives from the business.
This review was collected via phone interview by Customer Research Inc.

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Ivan B.
Hollywood, FL
Ford Econoline Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ivan said the staff was professional. The service was performed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CM
Charlotte M.
Pensacola, FL
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Charlotte said the business's service is good and she appreciates it. She said they were very professional.
This review was collected via phone interview by Customer Research Inc.

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Kieth L.
Cantonment, FL
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Kieth said this facility is good.
This review was collected via phone interview by Customer Research Inc.

JP
Julie P.
Pensacola, FL
Honda Ridgeline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Julie said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Brian L.
Navarre, FL
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Brian said the business is good and timely. It kept him up to date with what was going on.
This review was collected via phone interview by Customer Research Inc.

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MICHEL R.
Pensacola, FL
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great service, great price. Period!
I went to another NAPA AutoCenter initially, and what they were wanting to charge me seemed outrageous. I called around, and I am soo happy I found Automotive Alternative. I've already recommended them to other military friends in the area. I usually don't write reviews, but I figured it was the least I could do. Thanks Kim and everyone there for the great service!

JJ
John J.
Pensacola, FL
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
John said the staff provided quick service. He said they are good people.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Pensacola, FL
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
John said the staff had outstanding performance in taking care of their customers.
This review was collected via phone interview by Customer Research Inc.

MW
Marie W.
Orange Beach, AL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Marie said this business had excellent service. She went there for a pre purchase inspection. She did not have an appointment and walked right in. The employees were having lunch and got right to her vehicle. She is very appreciative and they were most gracious to perform the service right away. They were accommodating to her. She is very appreciative for the service they performed. The employees could not have been nicer, They stopped their lunch to help her.
This review was collected via phone interview by Customer Research Inc.

DC
Dino C.
Pensacola, FL
Lexus GS 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Dino said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Clifford M.
Silverhill, AL
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Clifford said it was awesome, the staff got him in and out the same day.
This review was collected via phone interview by Customer Research Inc.

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Al S.
Pensacola, FL
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Al said the business went beyond expectations to get the job done.
This review was collected via phone interview by Customer Research Inc.

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Jeremiah S.
Grand Island, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jeremiah said the employees were very kind, knowledgeable and honest. They were timely and they did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

GW
Guy W.
Pensacola, FL
Acura RSX
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/04/2018 Category: Service
Guy said he had issues with his repair after service. The employees took care of the issue free of charge.
This review was collected via phone interview by Customer Research Inc.

SS
SAMMY S.
Pensacola, FL
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Love the service
Love the service that I get when I take any of my vehicles to Automotive Alternatives they do the best work and do not try to sale me what is not needed for the task at hand. They recommend what should be taken care of soon, and that is all. There are no sales gimmicks with these gentlemen. It is a welcome change from many of the automotive shops in Pensacola.
Steven S. from Automotive Alternative

Thank you Sammy for the kind words. We will strive to make eash of your visits as painless as possible.


JC
JOE C.
Navarre, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
A great referral!!!
Referred by Fletcher Towing (who is also great) and so glad I made the call to Mike. Super experience!!! I have struggled for 6 years to find a honest, quality shop to earn my business. Really satisfied with my initial experience. I will remember you folks and I will refer others as well. Thanks so much!
Steven S. from Automotive Alternative

Thank you Joe for trusting us with your Chariot. We will strive to give you the best service we can. Welcome aboard.


JH
Jerry H.
Pensacola, FL
Oldsmobile Silhouette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Jerry said the staff at the business did the work, and guaranteed it. His vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

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