Automotive Alternative


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

725 Reviews

98% Would Recommend
Latest Review 7 days ago
CHARLIE D. on 01/11/2018
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"Happy Customer"
I have dealt with the folks at Automotive Alternative three times for my VERY high mileage pickup truck. They are knowledgeable, fairly priced, and only did what had to be done to get me back on the road. I would recommend this shop to my momma, and i love my momma very much.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/10/2018
Review Created: 01/11/2018 08:54 AM
Tim R. on 01/10/2018
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Tim said the business was very knowledgeable and friendly.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
PATTI C. on 01/09/2018
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"soo helpful!"
I badly needed an oil change and could not fit it in my work schedule! They fit me in ! This is the second time I have had service there and they were great the first time too. PSS They were recommended to me too!
Vehicle: Toyota Avalon
Service Date: 01/05/2018
Review Created: 01/09/2018 01:30 PM
Steven S. at Automotive Alternative responded on 01/10/2018

Thank you so much for the kind words and thank you for letting us service your vehicle. 

BRIAN M. on 01/05/2018
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"Why I don't take my vehicle to a dealership"
My 2000 Chevy Silverado 3500 needed a new water pump. My total expense came to $252.00. A dealer would have been double that. Mike and his crew do great work at a great price and back up their work. All six of my vehicles only come to this business. Brian Morris
Vehicle: Chevrolet Pickup
Service Date: 01/04/2018
Review Created: 01/05/2018 05:55 AM
Lesli D. on 01/04/2018
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Lesli said the business was very helpful. She was really satisfied with her service. She stated she felt they were fair- priced, and saved her from going to another business that wanted to charge her more for the same service. The gentlemen at the business were outstanding and amazing.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
CHUCK M. on 12/23/2017
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"Confidence"
I have confidence in what they do and tell me when they find a problem.
Vehicle: Buick LeSabre
Service Date: 12/22/2017
Review Created: 12/23/2017 07:01 AM
Dennis F. on 12/23/2017
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Dennis said the staff were very honest and thorough. His vehicle was serviced well enough to be safe on a long road trip.
Vehicle: GMC Safari Passenger
Category: Service
Service Date: 12/21/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
BRIAN M. on 12/19/2017
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"Price and availability. "
Mike and his staff always do great work at a very fair price. Only shop I use.
Vehicle: Dodge Charger
Service Date: 12/15/2017
Review Created: 12/19/2017 06:09 AM
Keith B. on 12/19/2017
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Keith said the staff did an excellent job.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Salvador M. on 12/15/2017
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Salvador said everything was done well at the business. The price was nice, and he was happy with the work.
Vehicle: Ford F-150
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Thomas T. on 12/08/2017
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Thomas said this business was very helpful and the staff took care of his vehicle. His vehicle was ready when promised.
Vehicle: Nissan Armada
Category: Service
Service Date: 12/06/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Mark B. on 12/07/2017
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Mark said this business did a very good job, but the cost was too high. The staff was professional and they handled him with care.
Vehicle: Ford Edge
Category: Service
Service Date: 12/06/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
JOSH S. on 12/06/2017
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"Amazing service"
Mike and Kim in the office are very helpful and a wealth of knowledge. They bent over backwards to make sure that I was taken of, with the best customer service you can imagine. After they diagnosed the problem, I was given several options to get it fixed correctly, and it was finished very fast.
Vehicle: Dodge Pickup
Service Date: 12/01/2017
Review Created: 12/06/2017 06:31 AM
Virginia L. on 12/05/2017
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Virginia said the staff are nice, professional and they always leave her vehicle clean.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Brian M. on 11/30/2017
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Brian said he has used this business several times. He likes their prices and they always do the repair right. There are no short cuts. Dennis is a great technician.
Vehicle: Ford
Category: Service
Service Date: 11/20/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Willie L. on 11/24/2017
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Willie said the employees provided good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/22/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Brianne G. on 11/21/2017
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Brianne said the staff was polite and very helpful. The fee structure was very clear. Everything was explained thoroughly before the work was performed.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Aubrey R. on 11/21/2017
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Aubrey said the business provided great service. The staff was informative and the work was even better than expected.
Vehicle: Ford F-150
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
John J. on 11/20/2017
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John said the facility has good customer service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/08/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Bruce G. on 11/17/2017
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Bruce said he would recommend this business.
Vehicle: Suzuki X-90
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 725 in total