Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

864 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


GS
Gabriel S.
Cantonment, FL
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Gabriel said he dropped the vehicle off one day and thought it was going to be looked at that day. He added it wasn't looked at until the next evening. The business ended up having it for a few days.
This review was collected via phone interview by Customer Research Inc.

TN
Tom N.
Pensacola, FL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Tom said the staff is fabulous.
This review was collected via phone interview by Customer Research Inc.

SC
SARAH C.
Pensacola, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Jeep
Love these guys. They always are so courteous, especially to someone who asks a million questions. They went over and above to help find and install my parts for my '98. Thanks guys.

LP
Larry and Rhonda P.
Milton, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Service is the best.
Larry and Rhonda Pfeifer besides saving money Very polite and kind.would recommend highly. Thanks your the best.

JT
Jerry T.
Pensacola, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Jerry said that the place treated him fine.
This review was collected via phone interview by Customer Research Inc.

AS
ALICE S.
Pensacola, FL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Everything is Great!
I have been to Automotive Alternative four times. Two times I was not charged because nothing was wrong. If it is not broken, they do not fix it. The other two times, I had work done in a professional manner without any complaints. My family goes there and now my friends since, I told them about Automotive Alternative. In addition to the personal service, it is decorated in a unique way that will make you feel at home. Great people, great service and great location!
Steven S. from Automotive Alternative responded on 05/30/2019

Thank you so much for the great review. Also, thank you for trusting us to take care of your chariot. God bless and be safe out there.


DD
Drew D.
Florida
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Drew said they performed the work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

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SARAH C.
Pensacola, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Jeep
The guys really take the time to explain what is wrong and are not annoyed when asked anything concerning the repair. Service is prompt.

KT
Kevin T.
Pensacola, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Kevin said his service was quick and easy. They did what he needed them to do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pensacola, FL
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Amazing!!
Always satisfied by the service I receive.

AG
Aaron G.
Pensacola, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Aaron said he does business with them and recommends them all the time. Mike is great and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BS
BUTCH S.
Pensacola, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
I trust Automotive Alternative to be honest in the diagnosis and expert in the repair using top quality certified products.
I brought my car in for diagnosis of many squeezes and groans coming from the front end. They were able to isolate and repair the problem in a timely manner. My car is a pleasure to drive again knowing the suspension and alignment have been returned to factory standards.

SL
Stan L.
Cantonment, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Stan said they did a great job, they are pleasant to deal with and they are a good service.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Pensacola, FL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Michael said they were good. They were fine.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gulf Breeze, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Always great service
Thank you for always taking care of us! They even referred us to a fantastic muffler guy that repaired our muffler in less than 30 minutes at a great price. Automotive Alternative are Jeep experts. We have an older Wrangler and they recently replaced our shocks for a much smoother ride. Will be back!

GD
George D.
Cantonment, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
George said the business was efficient.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Pensacola, FL
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
William said they are absolutely great. He goes there all the time, they are very knowledgeable, the price is right and they give him good service. They all need a big raise.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Florida
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Steve said that Mike and everyone else at the business are the best. They do the job right and very quickly.
This review was collected via phone interview by Customer Research Inc.

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Velma C.
Pensacola, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Velma said everything has worked out fine, so far. She always uses them and they always give her great service.
This review was collected via phone interview by Customer Research Inc.

NR
Noaah R.
Florida
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Noaah said that the place provided a great customer experience, were prompt, polite and gave answers he could understand.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 864 in total