Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 246 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Lacey, WA
Ford Econoline Wagon
Verified Customer
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11/13/2019
GREAT SERVICE
This is a great place! They are quick and efficient.

BF
Breanna F.
Washington
Chevrolet Cruze
Verified Customer
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11/06/2019 Category: Service
Breanna said the staff were extremely helpful in getting her in and out quickly, they are knowledgeable and kind. She added that Justin, who attended to her was fantastic.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Lacey, WA
Acura MDX
Verified Customer
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10/28/2019
Great service
It is great to work with Automotive Artistry. They go the extra mile to help and I'm always amazed at the knowledge they have. They really are the best place to have your vehicles taken care of.

SS
Stephanie S.
Olympia, WA
Pontiac Vibe
Verified Customer
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10/24/2019 Category: Service
Stephanie said this business's staff got the job done in excellent time, the waiting room was comfortable and everyone was polite and friendly.
This review was collected via phone interview by Customer Research Inc.

KC
Kyle C.
Washington
GMC Sierra 1500
Verified Customer
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10/23/2019 Category: Service
Kyle said that the staff always does a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lacey, WA
Subaru Outback
Verified Customer
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10/12/2019
Willingness to listen customer, friendly, co-operative, less costly than other branded shop.
They always listen the problem details with patience. Very friendly with customer. Tries to help as much as possible. Scheduling maintenance is not that difficult. Not as costly as other branded maintenance center. I wish they are open on weekends.

I have already recommended to other friends and will recommend to o others.

LS
Les S.
Lacey, WA
Acura 3.0CL
Verified Customer
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10/12/2019
Getting the job done with pride and commitment.
The Team is excellent, professional, and all have a personal commitment to customer service.

JD
Jack D.
Olympia, WA
Volkswagen Beetle
Verified Customer
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10/11/2019 Category: Service
Jack said this business did great work. Their general attitude and hospitality were great. They gave him a military discount and they were amazing.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Lacey, WA
Chevrolet Blazer
Verified Customer
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10/10/2019
Nice work
I've received prompt service, the prices seem reasonable, and the staff was friendly.

WS
William S.
Washington
Volkswagen Golf
Verified Customer
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10/08/2019 Category: Service
William said every time he goes to the business the staff is pleasant and up front with the pricing. They did everything on time and were good people to work with.
This review was collected via phone interview by Customer Research Inc.

GB
Glenn B.
Lacey, WA
Dodge Grand Caravan
Verified Customer
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10/06/2019
Trustworthy
I always feel that the guys are being honest and care about doing a great job.

JS
Janine S.
Olympia, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
personable
Quality work, very personable, trust worthy.

LM
Lynn M.
Olympia, WA
Hyundai Santa Fe
Verified Customer
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09/27/2019
Best service ever!
I have been taking my car to Automotive Artistry for several years and they always do excellent work and they are very honest about what needs to be done and what doesn't. They always complete the work on time and they are very competitive in the cost of their services. I trust them to take good care of my care.

KW
Ken W.
Lacey, WA
Chevrolet Suburban
Verified Customer
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09/26/2019 Category: Service
Ken said the business was always good and they back up what they do. He thinks that they are pretty honest folks and usually only service what needs to be done. He has been going there for 10 to 12 years and wants to thank them for their service.
This review was collected via phone interview by Customer Research Inc.

CG
Claudia G.
Lacey, WA
Mercury Mariner
Verified Customer
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09/17/2019 Category: Service
Claudia said the service and price were great at the business.
This review was collected via phone interview by Customer Research Inc.

JN
Janet N.
Tenino, WA
Ford Expedition
Verified Customer
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09/17/2019 Category: Service
Janet said that they got her right in and right out. The charge was better than she thought it would be.
This review was collected via phone interview by Customer Research Inc.

TT
Tirzah T.
Lacey, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Tirzah said the employees are always nice and thorough.
This review was collected via phone interview by Customer Research Inc.

RR
Ross R.
Tumwater, WA
Mazda MX-5 Miata
Verified Customer
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08/28/2019
Integrity
This shop is the Best!!
You will not find more honest people then Justin and Matt. These guys saved me over $300 by calling the dealership of my vehicle and finding out that my car was still under warranty. They could have easily just order the parts and done the work themselves, but instead had me take it to the dealer shop and thereby saved me a bundle
I highly recommend Automotive Artistry!!!

SM
Skip M.
Olympia, WA
Kia Sorento
Verified Customer
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08/26/2019 Category: Service
Skip said the business was accommodating on a short notice. He always goes there to have his vehicles worked. He added he would like to thank them for their service.
This review was collected via phone interview by Customer Research Inc.

ZT
Zachary T.
Tacoma, WA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Zachary said this business has the best service and the best prices. The employees were very helpful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 246 in total