Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

201 Reviews

100% Would Recommend
Latest Review about 12 hours ago

Reviews


CD
Chris D.
Tumwater, WA
Ford Ranger
Verified Customer
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05/22/2019
Another beneficial visit to Automotive Artistry
Matt and Justin did a great job estimating the work needed on a 1986 Ford Ranger and made expert recommendations. The review was very thorough and detailed. I look forward to returning to Automotive Artistry soon for service on all my vehicles. AA's Fast, Fair and Reliable service is greatly appreciated.

WB
Walter B.
Lacey, WA
Verified Customer
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05/21/2019 Category: Service
Walter said the staff fixed his vehicle, and the price was less than he expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lacey, WA
Lincoln Town Car
Verified Customer
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05/20/2019
Very quick at fixing my car
Had to have my car towed there to put in a new feel pump they were great they got it done the next day my car runs wonderful
Very professional I recommend them to everyone

RR
Rocky R.
Olympia, WA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Rocky said the work was quick and the best all around service for the price. He was happy with the results.
This review was collected via phone interview by Customer Research Inc.

LM
Luis M.
Washington
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Luis said his vehicle was in and out at the price they said.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Lacey, WA
Kia Soul
Verified Customer
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05/12/2019
Customer service
I am very please with the customer service and the quality and care of our vehicles. Keep up the good work.

Thank you
Joe

CF
Clair F.
Olympia, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Clair said they are always top of the line.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Lacey, WA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Automotive Artistry....a great place to take your car or truck.
great service, friendly, knowledgeable and courteous. Have used this service before and will use them again.

AB
Alan B.
Olympia, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Alan said he trusts this business to provide the correct diagnosis and get the service done correctly. He would like the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ET
Ed T.
Lacey, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Ed said the service was great, and it was finished quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lacey, WA
Suzuki Grand Vitara
Verified Customer
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03/28/2019
Honest
Coming into a place not knowing how much it will cost to fix a pretty severe oil leak is scary. These guys took care of me, let me know whether my car was worth fixing or not, and told me about how long I could "get by" the way it is. I appreciate their honesty. Definitely will be back in the future.

TA
Tim A.
Olympia, WA
Honda Element
Verified Customer
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03/22/2019
Element suspension work
Another great experience with Automotive Artistry. Justin, Matt & Co. repaired my 2005 Element's suspension, including upgrading components. She's running great! The guys at Automotive Artistry always do an outstanding job.

CM
Chris M.
Lacey, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Chris said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Byron B.
Olympia, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Spoke with Byron's wife. She said the staff is very customer friendly. They were accommodating, answered their questions, were thorough, and are willing to address their concerns.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Washington
Volkswagen GTI
Verified Customer
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03/16/2019 Category: Service
Robert said this business provides consistently good service, and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

DO
Dave O.
Lacey, WA
Jaguar XJ
Verified Customer
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03/13/2019
Always Top Notch Service
We have been bringing our cars here for years and they always do a great job for us. Very honest and dependable, always seem to get the job done correctly the first time.

CS
Clarence S.
Olympia, WA
Toyota Highlander
Verified Customer
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03/12/2019
Great work and diagnostics. Plus very knowledgeable.
The entire staff and Mechanics are very professional and knowledgeable.

BS
Burt S.
Lacey, WA
Subaru Outback
Verified Customer
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03/04/2019
Great service
They listen, get the job done at a fair price!

Verified Customer
Lacey, WA
Hyundai Accent
Verified Customer
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03/02/2019
Honesty & Quality
They respect your time and money.
They’re honest and provide quality work.
This is a local business worth supporting.

DA
Desmond A.
Lacey, WA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Desmond said the business's employees are always proficient and quick. They have been doing good work for him for about 4 or 5 years. He highly recommends them.
This review was collected via phone interview by Customer Research Inc.

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