Autosquare Collision Center Arcadia

Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

67 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


GA
Gelareh A.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Collision
Gelareh said the work was clean and perfect. Joey was amazing and so was the turn around time.
This review was collected via phone interview by Customer Research Inc.

DA
Dahlia A.
California
Verified Customer
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07/17/2019 Category: Collision
Dahlia said Joey provided suburb customer service, he was great at communicating and keeping her informed. They were 2 days late because the manager was not satisfied with the buff job on the paint and wanted to make sure it was done correctly. He rectified the situation by delivering the vehicle to her because she lives 3 hours away.
This review was collected via phone interview by Customer Research Inc.

GR
George R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Collision
George said he hasn't had any problems since the repair. The business made it easy. There was a delay because the business received the wrong part and had to reorder.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Collision
Craig said the staff was amazing and the repair exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

CT
Cathy T.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Collision
Cathy said the facility was her best repair experience. The vehicle was ready five days earlier than expected. There was a minimum amount of communication during the repair. Joey, the service advisor, was great.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Temple City, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Collision
John said this business was fast. They did not update him during the repair process, they called him when his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

IR
Ian R.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Collision
Ian said the business did what the vehicle needed. The turn around time was fast and they are reliable with good quality work.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Collision
Steven said he had no problems, and the owner arranged for transportation. The boss communicated with him frequently and addressed all of his concerns. The boss, Joe, is great, and Steven suggested to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JF
Juste F.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Collision
Juste said that he had good results even though there is a patch of paint visible on his hood.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Collision
Barbara said the pricing, workmanship, and quality of the repair were excellent.
This review was collected via phone interview by Customer Research Inc.

JE
Janet E.
Sausalito, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Collision
Janet said everything was wonderful, and she appreciates the staff's work.
This review was collected via phone interview by Customer Research Inc.

JT
Jenny t.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Collision
Jenny said the staff was responsive, and provided good service.
This review was collected via phone interview by Customer Research Inc.

PS
Patricia S.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Collision
Patricia said Joey was attentive and she enjoyed talking with him. There were some problems with the engine and the business did not want to fix the issue. They argued who was at fault, the business said it was the facility where she purchased the vehicle, the facility said it was the business' job to fix it. She was not updated throughout the process and had to call in for updates. She was not given an estimated time for completion either.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Sierra Madre, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Collision
Brian said the business went above and beyond. The staffs customer service was great and he appreciates it. Joey did wonderful job and the management was great.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
California
Verified Customer
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05/18/2019 Category: Collision
Martin said the staff provided great customer service. She stated they were really compassionate and sincere, and they gave her some great insights into the insurance process.
This review was collected via phone interview by Customer Research Inc.

RE
Ryan E.
Monrovia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Collision
Ryan said the repair was excellent .The vehicle was delivered on time. He chose the facility because they were open on a Saturday.
This review was collected via phone interview by Customer Research Inc.

SH
Sandra H.
Sierra Madre, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Collision
Sandra said the business staff were courteous and efficient. The repair was completed quickly.
This review was collected via phone interview by Customer Research Inc.

PL
Peng L.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Collision
Peng said the repair process went smoothly.
This review was collected via phone interview by Customer Research Inc.

AT
Anthony T.
Arcadia, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Collision
Anthony said that Joey was really good about things. The staff were great, they do very good work, and he is very happy with the quality of their work and customer service. They're very courteous and friendly.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Monterey Park, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2019 Category: Collision
David said the business took a little bit longer than he expected. He said he had to be the one calling the business at times.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 67 in total