Autosquare Collision Center El Monte

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

62 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JA
Jaime A.
La Puente, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Collision
Jaime said the business was easy to get a hold of. They communicated well and kept him updated.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Altadena, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Collision
Spoke with Brian. He said they were quick and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

JZ
Joe Z.
El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Collision
Joe said he was very, very happy with his experience. He's really satisfied with their performance, the quality and outcome of the repair. He stated he knows they do good work.
This review was collected via phone interview by Customer Research Inc.

LS
Leticia S.
Azusa, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Leticia said the repair looks good and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Collision
David said the customer service was good and the staff made everything easy for him. The vehicle was kept an additional 3 days because more damage was found.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Christopher said the staff got the vehicle done in 3 days, and he really appreciated that. Everything was great, he appreciated all of their help and their promptness.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakewood, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Spoke with David. He said he was very pleased with the communication he received from his estimator, Ryan.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
California
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Collision
Jason said the facility did a pretty great repair job.
This review was collected via phone interview by Customer Research Inc.

PN
Peter N.
South El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Peter said Margaret was very good, and very good with the follow up.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Collision
Joe said the staff did okay the last time he was there, so he took it back when he had another problem. He would recommend the facility.
This review was collected via phone interview by Customer Research Inc.

JV
Jolene V.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Collision
Jolene said everything was fine with the repair the business provided.
This review was collected via phone interview by Customer Research Inc.

MG
Michelle G.
West Covina, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Michelle said personnel was helpful and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

JG
Jesus G.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Jesus said the repair was quick and easy.
This review was collected via phone interview by Customer Research Inc.

RM
Rebecca M.
South El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Collision
Rebecca said the customer service was great, the communication was good and the work was timely.
This review was collected via phone interview by Customer Research Inc.

SV
Sang V.
Pomona, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Collision
Sang said the business took good care of him. They were on time with their schedule and kept him updated. The work did take one extra day because the they received the wrong part from the manufacturer,
This review was collected via phone interview by Customer Research Inc.

MP
Maria P.
Whittier, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Collision
Maria said the business told them they were going to get their vehicle soon, but it ended up being there longer then expected. Her vehicle was not ready when promised because the rain effected the way something needed to dry, so instead of getting the vehicle on Friday, they got it back Monday, but the business was nice enough to call the vehicle rental place and inform them, that they were keeping the vehicle a bit longer.
This review was collected via phone interview by Customer Research Inc.

EA
Edgar A.
Baldwin Park, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Collision
Edgar said Ryan kept him up to date on the work and also his vehicle was a day late because of paint.
This review was collected via phone interview by Customer Research Inc.

CG
Claudia G.
El Monte, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Collision
Claudia said the staff at this business were fast acting in calling her back and keeping in touch with her insurance company. They were professional, and she just got her vehicle back yesterday and it looks beautiful. Maria the receptionist was amazing. Her vehicle was ready 2 days earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

IJ
Imelda J.
Montebello, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018 Category: Collision
Imelda said every thing is ok at this business. She pushed the button on her key fob and it will not open her door, she has to use the actual key.
This review was collected via phone interview by Customer Research Inc.

SA
Sean A.
EL MONTE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Collision
Sean said the staff did a very good job. They were really fast and took about a week or less. He stated that he thought the customer service was really good. They called him with updates, when it was ready, they left messages and he was impressed with the overall experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 62 in total