Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

80 Reviews

100% Would Recommend
93% Business Response
Latest Review almost 3 years ago

Reviews


JC
Joyce C.
Delray Beach, FL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Joyce said this business was very pleasant. They did the work on time and they gave her a ride home. They were very good.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/29/2015

Dear Joyce: Thanks for this wonderful review. We're always ready to help, and can give you a ride home.

Andrew Engel
Owner
561-272-7451

CB
Chris B.
Delray Beach, FL
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015
Fair prices in a friendly atmosphere
Thank you Andrew and your staff for taking care of my Caddy and for providing transportation to my office while getting my car serviced. I'd recommend anyone to go to AutoWorks.
Andrew E., Owner from AutoWorks responded on 09/29/2015

Dear Chris: Thanks for your kind review. I think you've captured our shop in 6 words.

Andrew Engel
Owner
561-272-7451

MZ
Matthew Z.
Boynton Beach, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2015
they treat their customers like family
Their prices are fair and get the job done fast. They are reliable and trust worthy. Great shop
Andrew E., Owner from AutoWorks responded on 09/18/2015

Thanks, Matt. Glad we could be of help.

Andrew Engel
Owner
561-272-7451

TS
Taisa S.
Boynton Beach, FL
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015
Great customer service, very couteous.
Excellent job and reasonable price. Highly recommend.

TW
Tom W.
Delray Beach, FL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015 Category: Service
Tom said he had a good experience with this business overall.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/11/2015

Tom: Thanks, and always a pleasure to work with you. Safe driving and see you soon.

Andrew Engel
Owner
561-272-7451

AO
Angela O.
Delray Beach, FL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015
honesty
I would rcommend Auto Works to Everyone
who wants the best in auto repair and good
honest workmanship. A mechanic you can
really trust with your prized auto!!
Andrew E., Owner from AutoWorks responded on 09/03/2015

Daer Angela: Thank you so much for your review. We strive not only to give the best repair service, but to make the customer experience as pleasant as possible. We are very gratified to see you were satisfied, as expressed by your review. We're here whenever you need help.

Andrew Engel
Owner
561-272-7451

JL
Jerry L.
Boca Raton, FL
Ford Cab
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Jerry said they did a great job. The work was done in a timely manner and the workmanship was great.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/01/2015

Jerry: Thanks, always nice to know when customers had a good experience here a AutoWorks.

Andrew Engel
Owner
561-272-7451

AT
Antonio T.
Delray Beach, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Antonio said he receives good service and reasonable rates.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/01/2015

Antonio: Thanks for your kind words. We're always here if you need us.

Andrew Engel
Owner
561-272-7451

PA
Pedro A.
West Palm Beach, FL
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Pedro said the business treated him well and he is satisfied with the work.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/01/2015

Pedro: It was our pleasure to serve you. Come back if you need any additional maintenance.

Andrew Engel
Owner
561-272-7451

MR
Moshiur R.
Delray Beach, FL
Honda S2000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Moshiur said the customer service is very good at this business. They have reasonable prices and he appreciates them.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 09/01/2015

Dear Moshiur: Thanks. We do try very hard to have the best customer service of any independent auto repair shop. Our shuttle service is just one of the ways we help our customers.

Andrew Engel
Owner
561-272-7451

GB
George / Chip B.
Delray Beach, FL
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015
Professionalism
I'd return in a New York Second. Professional, competent and hospitable.
Andrew E., Owner from AutoWorks responded on 09/01/2015

Dear Chip: Thanks so much for your vote of confidence. Look forward to seeing you again.

Andrew Engel
Owner
561-272-7451

KR
Kevin R.
Delray Beach, FL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2015 Category: Service
Kevin said the business was very efficient, nice, quick and very convenient.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 08/26/2015

Dear Kevin: Thanks for your review. It was a pleasure to work with you. Look forward to your next visit.

Andrew Engel
Owner
561-272-7451

JP
Joe / Qi P.
Boca Raton, FL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Joe said he likes how the employees are prompt and provide great customer service. Everything was done as needed.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 08/24/2015

Joe: Thanks for the the kind review. It was a pleasure to meet you and your family. Happy to be of service anytime you need it.

Andrew Engel
Owner
561-272-7451


BH
Brennan H.
Delray Beach, FL
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
A1 service
Very upfront and honest assessment of the problem and all was taken care of in a timely manner. Very good customer service altogether.
Andrew E., Owner from AutoWorks responded on 08/12/2015

Brennan: It was a pleasure working with you. I'm glad we were able to fix your A/C problem. You'll be good for the rest of the summer. And thanks for the 5 star review, we really appreciate it.

Andrew Engel
Owner
561-272-7451

EW
Erin W.
Boca Raton, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2015
Friendly, and they care. Don't try to pull one over on you.
I just bought a 96 Camry. I figured I would have someone give me a run for my money being such an old car. They actually took very good care of me. I have no clue about cars and they still were very nice and only told me what needed be done.
Andrew E., Owner from AutoWorks responded on 08/10/2015

Dear Erin: Thanks so much for the review. We're glad we could take car of your problem. We do care about our customers, and we'll fix only what needs to be fixed. Happy driving, and we'll see you next time.

Andrew Engel
Owner
561-272-7451

RS
Rene S.
Delray Beach, FL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2015 Category: Service
Rene said the business did a good job and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 08/03/2015

Rene: Thanks for the good review. We appreciate your business.

Andrew Engel
Owner
561-272-7451

RR
Roger R.
Lake Worth, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Roger said the staff at this business is really good.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 07/30/2015

Thanks, Roger. Always a pleasure working with you. Best regards, and thanks again for the 5-star review.

Andrew Engel
Owner
561-272-7451

CR
Carlos R.
Delray Beach, FL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Carlos said they did a great job and he is very happy with the work that was done.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 07/24/2015

Thanks, Carlos. Always a pleasure to help you and your family with maintenance or emergency needs.

Andrew Engel
Owner
561-272-7451

KD
Kenneth D.
Boynton Beach, FL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Spoke with Susie. She said the business is very good, cordial and accommodating.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 07/24/2015

Ken: Thanks for the vote of confidence from Susie and yourself. Always a pleasure to see you both.

Andrew Engel
Owner
561-272-7451

BR
Beth R.
Delray Beach, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
Beth said Andrew is really great and his parents are great. They are very honest . She is very happy with their service.
This review was collected via phone interview by Customer Research Inc.
Andrew E., Owner from AutoWorks responded on 07/16/2015

Beth:
Thanks for your kind review. We know car service can sometimes be intimidating. We try very hard to make this as pleasant an experience for you as possible.

Andrew Engel
Owner
561-272-7451

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