Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1097 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JG
James G.
Pittsburgh, PA
Toyota Avalon
Verified
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10/10/2018
Reliable work at a fair price.
I've used Baum for years now and have always been satisfied. They provide a fair estimate of what NEEDs to be done, what should eventually be done, and a reasonable cost.

RP
Richard P.
Pittsburgh, PA
Honda Civic Coupe
Verified
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10/09/2018
First time customer
Staff was helpful. Prices seemed reasonable. Work done on time.

BF
Barry F.
Pittsburgh, PA
Honda CR-V
Verified
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10/05/2018
Excellence is never boring...
Every time I've required maintenance and repair of six cars over the past 20 years, Chuck and his Team at Baum Boulevard Automotive have taken care of every issue that has arisen with courtesy, competence and fairness. So consistently that it's almost boring. But Excellence is never boring!

BL
Beth L.
Pittsburgh, PA
Scion xA
Verified
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10/04/2018 Category: Service
Beth said the business fixed all of her problems. They were very quick and she is happy.
This review was collected via phone interview by Customer Research Inc.

RW
Rachel W.
Pittsburgh, PA
Volkswagen Tiguan
Verified
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10/01/2018 Category: Service
Rachel said the employees were honest. They provided good service.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Pittsburgh, PA
Hyundai Tucson
Verified
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09/29/2018
Best repair shop around.
Can't say enough about this place, use them for both my personal and work vehicles. Staff is great , they don't just do the work like some places ; they keep you informed as to what's needed to get you back on the road. When my company's work van was out of commission they got her running again , hell ended up practically rebuilt the vehicle... They do great work...

Verified Customer
Pittsburgh, PA
Ford Aerostar
Verified
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09/18/2018
Courtesy and Knowledgeability Combined
This shop sets a high standard for cleanliness, courtesy, efficiency, and above all they know what they're doing and are able to explain in depth what you and your vehicle are facing in terms of procedure and cost. Future generations will ask "Did such a auto repair shop really exist in Pittsburgh's east end?" Hopefully they won't have to, because it will still be in business!

AC
Audra C.
Pittsburgh, PA
Ford Focus
Verified
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09/15/2018
Knowledgeable team
We have utilized them over a dozen times and feel satisfied every time

RB
Robert B.
Pittsburgh, PA
Suzuki SX4
Verified
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09/13/2018 Category: Service
Robert said their professional attitudes are incredible. He's never experienced it elsewhere.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Pittsburgh, PA
Toyota Prius
Verified
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09/11/2018 Category: Service
Robert said the employees provided thorough service. They provided quick service. They completed service on time. The work was great.
This review was collected via phone interview by Customer Research Inc.

EF
Elizabeth F.
Pittsburgh, PA
Honda Fit
Verified
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09/10/2018 Category: Service
Elizabeth said the service at this business is always very good. She recommends them often.
This review was collected via phone interview by Customer Research Inc.

BF
Barry F.
Pittsburgh, PA
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09/05/2018
on time and within budget...
Fifteen years and six cars later, I consider Baum Boulevard Automotive to be the auto repair shop of choice. Always professional, knowledgeable and fair, BBA reflect's Chuck's leadership (in a good way;-)

AP
Alice P.
Pittsburgh, PA
Toyota RAV4
Verified
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09/04/2018 Category: Service
Alice said she trusted that she would not be asked to purchase services that she didn't need.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Monroeville, PA
Mercedes-Benz CLK-Class
Verified
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08/25/2018
Detailed explanations of service reasons
This was my second visit to this shop and I was extremely pleased with their honesty and detailed explanations for doing or not doing repairs. Getting the business and collecting money for a job was secondary to them. Having a satisfied customer was a priority for them. Because of that I will definitely think of BBM first for future service needs.

ML
Michelle L.
Pittsburgh, PA
Mazda CX-5
Verified
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08/15/2018 Category: Service
Michelle said the staff had a very straight forward solution. They are efficient and fast.
This review was collected via phone interview by Customer Research Inc.

EW
Erik W.
Harrisburg, PA
Honda Civic Sdn
Verified
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08/10/2018 Category: Service
Erik said they are very friendly. They followed up very quickly.
This review was collected via phone interview by Customer Research Inc.

KJ
Kunal J.
Pittsburgh, PA
Volvo S60
Verified
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08/08/2018 Category: Service
Kunal said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CQ
Catherine Q.
Pittsburgh, PA
Toyota Prius v
Verified
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08/08/2018 Category: Service
Catherine said the staff got her in and out and everything went well.
This review was collected via phone interview by Customer Research Inc.

AZ
Ashley Z.
Kingston, PA
Mazda Mazda3
Verified
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08/08/2018 Category: Service
Ashley said this business is wonderful, they were very professional and she also said it was probably the best experience she has had at an auto repair business ever.
This review was collected via phone interview by Customer Research Inc.

CT
Carlie T.
Pittsburgh, PA
Acura TLX
Verified
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08/03/2018 Category: Service
Carlie said the staff got them in really quickly and did an excellent job on their vehicle. They had a great experience.
This review was collected via phone interview by Customer Research Inc.