Bay Custom Auto


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1002 Reviews

98% Would Recommend
Latest Review 21 days ago
Amy M. on 09/26/2017
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"They fixed it for free!"
I just moved to Newport News a week ago and had to get new license plates and a car inspection. I realized I had no way to put my plates on my car as everything is in boxes and to make matters worse, the top of the screw in my old license plate snapped off and all that was left was the shaft. I'm not going to lie, I have NO idea how to fix something like that and I was told to try a body shop. I went to Bay Custom Auto and they were amazing. My front lights had come unlodged and required the bumper to be removed to put them back in, and they somehow figured out how to get the headless screw out of my car and put on both my plates. The estimate was $80 but they did it all for free! They were super fast and so nice. They have my full recommendation! Nicest people ever.
Service Date: 09/26/2017
Review Created: 09/26/2017 01:22 PM
David D. on 06/30/2017
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David said when he took his vehicle in, he told them he needed his vehicle back within a week. It took two weeks because they were busy and this was a custom job.
Category: Collision
Service Date: 06/05/2017
Review Created: 06/30/2017
Ryan S. on 06/30/2017
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Ryan said the employees did stellar work. They kept him updated and finished in a timely manner.
Category: Collision
Service Date: 05/24/2017
Review Created: 06/30/2017
Chalka W. on 06/27/2017
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Chalka said the work was fast and the vehicle looked brand new.
Category: Collision
Service Date: 06/06/2017
Review Created: 06/27/2017
Amanda H. on 06/27/2017
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Amanda said this business was super friendly, informative and professional.
Category: Collision
Service Date: 06/15/2017
Review Created: 06/27/2017
Jacquelyn P. on 06/27/2017
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Jacquelyn said they were courteous and informative. They kept her updated on the status of her vehicle.
Category: Collision
Service Date: 05/29/2017
Review Created: 06/27/2017
Jennifer P. on 06/27/2017
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Spoke with Trisha. She said they are always prompt, honest, quick and understanding.
Category: Collision
Service Date: 06/04/2017
Review Created: 06/27/2017
Teri S. on 06/23/2017
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Teri said his experience was great because of Mike.
Category: Collision
Service Date: 06/05/2017
Review Created: 06/23/2017
Bruce E. on 06/07/2017
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Bruce said the staff at this business is good. Their work is good quality work.
Category: Collision
Service Date: 05/04/2017
Review Created: 06/07/2017
Deborah F. on 06/07/2017
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Deborah said the staff at this business is friendly and kept her informed. She had a good experience.
Category: Collision
Service Date: 05/15/2017
Review Created: 06/07/2017
Justin S. on 06/04/2017
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Justin said the business provided good customer service and the staff did a good job. He is pleased with the outcome.
Category: Collision
Service Date: 05/02/2017
Review Created: 06/04/2017
Robert O. on 06/04/2017
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Robert said he is a repeat customer of the business. Each time he has used them, they have done a great job and he has had no problems with them.
Category: Collision
Service Date: 04/30/2017
Review Created: 06/04/2017
Edgar C. on 06/02/2017
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Edgar said they did a great job.
Category: Collision
Service Date: 05/07/2017
Review Created: 06/02/2017
Shirl R. on 06/02/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Willie. He said he had to keep taking the vehicle back.
Category: Collision
Service Date: 05/14/2017
Review Created: 06/02/2017
Michael W. on 05/27/2017
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Michael said everybody at this business was very professional and friendly. He also said they did good work.
Category: Collision
Service Date: 04/23/2017
Review Created: 05/27/2017
Jeannette G. on 05/26/2017
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Jeannette said Thomas at the business was really nice and she said the business did a really good job.
Category: Collision
Service Date: 05/03/2017
Review Created: 05/26/2017
Rafeael L. on 05/26/2017
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Rafeael said the people and the work quality was amazing.
Category: Collision
Service Date: 05/04/2017
Review Created: 05/26/2017
Kaila V. on 05/23/2017
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Kaila said everything was explained to her and she did not have any problems.
Category: Collision
Service Date: 04/26/2017
Review Created: 05/23/2017
Noah L. on 05/23/2017
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Noah said he would recommend this business to others.
Category: Collision
Service Date: 05/07/2017
Review Created: 05/23/2017
Tina S. on 05/23/2017
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Tina said this business does good work.
Category: Collision
Service Date: 04/30/2017
Review Created: 05/23/2017
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