Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

360 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BH
Bob H.
Naples, FL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Bob said the employees were honest. They were helpful. They provided good service.
This review was collected via phone interview by Customer Research Inc.

SS
Sally S.
Charlevoix, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Sally said that after her service at the place everything worked fine.
This review was collected via phone interview by Customer Research Inc.

RB
Rosemarie B.
Charlevoix, MI
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Rosemarie said she was very satisfied with the work done to her vehicle. The service took a bit longer than anticipated and although it wasn't their fault, they were considerate when giving her a price.
This review was collected via phone interview by Customer Research Inc.

TT
Terri T.
Charlevoix, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Terri said her experience with the business has always been good, the staff are very informative and pleasant to work with. They try their best to work with her, which she is thankful for.
This review was collected via phone interview by Customer Research Inc.

JO
Joe O.
Harbor Springs, MI
Jeep Comanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Joe said they are excellent. The service is good and reasonable. He's satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

LH
Laurie H.
Charlevoix, MI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Laurie said she has always received really good service, fair prices, and the staff is honest at this business.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Charlevoix, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Spoke with Marion. She said the staff are always very good. They are reasonable with their prices, and got her in and out.
This review was collected via phone interview by Customer Research Inc.

JT
Jessica T.
Boyne City, MI
Mercury Tracer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Jessica said they did follow up promptly.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Petoskey, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jim said the service was good. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

LA
Lisa A.
Charlevoix, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Lisa's husband. He said the staff were nice, professional, and helpful.
This review was collected via phone interview by Customer Research Inc.

HM
Helen M.
Petoskey, MI
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Good people to work with
Great people to deal with.

DK
Douglas K.
Harbor Springs, MI
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Douglas said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Sault Sainte Marie, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Craig said he really liked his service. The employees stood behind their work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Petoskey, MI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Good people to work with
Good people to work with. Very helpful.

DB
Denny B.
Charlevoix, MI
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Denny said He was pleased with the service he received, and the staff is very honest.
This review was collected via phone interview by Customer Research Inc.

AS
Alec S.
Charlevoix, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alec said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

DR
Deb R.
Ellsworth, MI
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Deb said the service was fast and efficient. She was very happy and pleased with the business.
This review was collected via phone interview by Customer Research Inc.

SS
Sally S.
Charlevoix, MI
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Sally said the staff did good work. They're very accommodating when scheduling her appointments.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Boyne City, MI
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Bob said everything's fine with his vehicle. He's very happy with the outcome. He has been to the business before, and he likes their service.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Charlevoix, MI
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Brake Job
Always A1 workmanship!
Thank you!