Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

347 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


Anonymous avatar
Verified Customer
Petoskey, MI
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Good people to work with
Good people to work with. Very helpful.

DB
Denny B.
Charlevoix, MI
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Denny said He was pleased with the service he received, and the staff is very honest.
This review was collected via phone interview by Customer Research Inc.

AS
Alec S.
Charlevoix, MI
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alec said the service was prompt.
This review was collected via phone interview by Customer Research Inc.

DR
Deb R.
Ellsworth, MI
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Deb said the service was fast and efficient. She was very happy and pleased with the business.
This review was collected via phone interview by Customer Research Inc.

SS
Sally S.
Charlevoix, MI
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Sally said the staff did good work. They're very accommodating when scheduling her appointments.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Boyne City, MI
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Bob said everything's fine with his vehicle. He's very happy with the outcome. He has been to the business before, and he likes their service.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Charlevoix, MI
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Brake Job
Always A1 workmanship!
Thank you!

BW
Bruce W.
Charlevoix, MI
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Bruce said the employees were great. They were quick and did everything that needed done. The prices were right.
This review was collected via phone interview by Customer Research Inc.

TL
Tiffony L.
Ellsworth, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Tiffony said this business is always good to her.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Petoskey, MI
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Brian said the staff provides good service and he likes the staff.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Indian River, MI
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with Jessica. She said the staff is very thorough and always make sure that the repair work is completed correctly. The business accepts payments, which is extremely helpful.
This review was collected via phone interview by Customer Research Inc.

LO
Linda O.
Charlevoix, MI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
The owners and staff
Have been customer 2 years. .best, most honest, satisfaction with ALL services, advice, appointments, parts and service. Having no "car intelligence " i fully trust them...because over two years they have NEVER missed any car need and been truthful of the need and repair. I highly recommend them, particularly to women who depend on their car repair service to identify and properly correct auto care.

CF
Casandra F.
Alanson, MI
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Cassandra said Sean and Angie provided amazing service.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Petoskey, MI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Great knowledge
Guidance as to needs and timing. Trust is huge.

TC
Tom C.
Indian River, MI
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Tom said the business helped him out of a bind, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Sault Sainte Marie, MI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Craig said they do very good work.
This review was collected via phone interview by Customer Research Inc.

KC
Kim C.
Charlevoix, MI
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Reliable diagnostic and repair service.
We have a 10 year old high mileage vehicle with a lifetime power-train warranty. Bay Shore works with us to keep this old girl on the road. We can count on them to provide prompt friendly service at reasonable prices.

GP
Gary P.
Michigan
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Gary said the business always takes care of them.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Alanson, MI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
John said the business provided good service at a fair price, and the work was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Charlevoix, MI
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
I’ve always been very satisfied with your work
very impressed the work you do on my car

Displaying Review 1 - 20 of 347 in total