Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

435 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


PT
Paula T.
Blasdell, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Head lights
I came to Bedford Auto when I was stopped by the police for a head light out. So the very next day I took my car to Bedford Auto. Floyd was very understanding. He ordered the head lights right a way. Before I knew it they fixed my problem and I was on my way. I highly recommend Bedford Auto. They good work and explain everything before they start to work on your car. I wouldn't take my car to anyone else. Paula T.

RD
Roger and Michele D.
Buffalo, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Oil change
Fastest oil change yet. No hassles . Quick, easy and friendly service.

SL
Suzanne L.
Blasdell, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/28/2018
Find another place to go, overcharges.
I think this place is a rip off. I brought my car here when it was making a high pitch noise. The noise went away but brought it in to have it looked at. No noise was found but was still charged $100 to have a mechanic look at it. Thought that was a little ridiculous but paid it anyway. Needed an inspection and thought I'll just go there and get it done quickly and of course it fails bc " the wipers don't clear the film off the windshield properly" which was total bullshit. I'm very diligent with my wipers, even change them when they make any noise. Laughed and thought this is why I shouldn't have come back here. I always wondered why there were never any cars there when I would drop mine off. I know now why. Overcharges and finds things wrong in my opinion. Go somewhere else.

DE
David E.
Blasdell, NY
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Service was great. Everyone was friendly. And I was out quickly.
Everything was great, done in a timely manner. Price was good.

DK
Donna K.
Blasdell, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Great customer.
They are very good at working with you. I ran over something and it broken the pipe.
I called at 8am they said I could come over. Randy said he would pull it gave me two solutions. Asked for a Monday appointment. He said if you can drop off, they had a light day they would work on it that day. This for the day after Thanksgiving.😁

KG
Korey G.
Blasdell, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great help
Thank you Floyd for helping me this winter season. Bethford is always very helpful. Will definitely recommend to others.

Verified Customer
Blasdell, NY
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018
Great service
Great service ... Good work, got it done quick and in a pinch.... only reason it’s not 5 stars is because my car smelled like smoke when I picked it up

KF
Kim F.
West Seneca, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great service. Didn't even have a appointment and they took my car right away.
We will be back.

Verified Customer
West Seneca, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Excellent Service
Excellent service for snow tires. Highly recommend.

KS
Karen S.
West Seneca, NY
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Karen S.
Floyd was very accommodating to squeeze my car in to put on snow tires. I appreciated it since I was going out of town the following weekend. Very courteous & efficient garage.

MW
Meredith W.
Orchard Park, NY
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Meredith said she has been going to this business for years. They always take care of her and get her in. They help her with price breaks at times.
This review was collected via phone interview by Customer Research Inc.

NH
Nicole H.
Colden, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Awesome Customer Service
Randy is the best!! He’s friendly, honest, and professional aside from great communication when it comes my vehicle.. would recommend Bethford to anyone who needs a great mechanic...

RS
Richard S.
West Seneca, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Richard said his overall experience was okay. They're good.
This review was collected via phone interview by Customer Research Inc.

SK
Sue K.
Blasdell, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Sue said the customer service was great. She stated she likes the fact that she can go in and trust that they will do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

JP
Jarek P.
Hamburg, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Spoke with Greg. He said the check engine light on his vehicle came back on after they did the work so he will have to take it back to them.
This review was collected via phone interview by Customer Research Inc.

CD
Candy D.
Orchard Park, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Candy said the business immediately took her in. She said they were quick, pleasant, nice and informative.
This review was collected via phone interview by Customer Research Inc.

DK
Donna K.
Blasdell, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
in and out with two major repairs
Made an appointment to have struts and springs but on 2005 Chevy Cobalt after one hour they call back and said that my wipers are streaking and my check engine light is on. they wanted to know if I wanted to repairs. I said yes. They have a sign that can help fixed incomes pay for expensive repairs. 90 days same as cash. the company Acima, easy application and fast notices of terms. the Guys at Bethford help get that part done quickly. As my car was ready to pull out 4 hours afterdrop off-

MC
Mike C.
West Seneca, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Mike said the staff does great work.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Blasdell, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
David said they are good at what they do.
This review was collected via phone interview by Customer Research Inc.

DM
Denise M.
Buffalo, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Denise said her visit was fast and easy. She appreciated the staff being honest and not up-selling her.
This review was collected via phone interview by Customer Research Inc.