Bill Cole Automall Ashland


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

612 Reviews

98% Would Recommend
99% Business Response
Latest Review over 1 year ago
JENNIFER R. on 06/25/2016
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"Happy Customer"
Sales people and managers are very friendly, helpful, and knowledgeable. Great place to purchase a vehicle.
Vehicle: NISSAN MAXIMA
Category: Service
Service Date: 06/16/2016
Review Created: 06/25/2016 07:07 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/27/2016

Thank you for choosing us for your new Nissan! We appreciate your business!

PAUL C. on 06/23/2016
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"great service"
Always. Professional and explain what they did
Vehicle: NISSAN FRONTIER 4WD
Category: Service
Service Date: 06/20/2016
Review Created: 06/23/2016 06:45 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/23/2016

We appreciate your 5 star review, thank you for coming in for service!

ERIN O. on 06/22/2016
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"Friendly staff"
Took a little longer than usual due to a recall on my vehicle being fixed as well as an oil change/tire rotation. Very happy with the service, all done for a reasonable price.
Vehicle: NISSAN ROGUE
Category: Service
Service Date: 06/20/2016
Review Created: 06/22/2016 08:01 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/22/2016

Thank you for sharing your experience, we're sorry that it took a little longer than usual but we still appreciate your business. Thank you!

JOHN H. on 06/21/2016
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"Stick to it attitudes"
Thanks for finding the problem and solving it. It took months but you did not give up. You even called in an expert to help find the trouble. I am impressed and very satisfied. Kudos to all!
Vehicle: NISSAN SENTRA
Category: Service
Service Date: 06/08/2016
Review Created: 06/21/2016 06:01 PM
Shelby S. at Bill Cole Automall Ashland responded on 06/22/2016

Thank you, John!
We are very happy you came to us with your issues on your Sentra! We appreciate your business and kind words!

FREDERICK P. on 06/21/2016
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"Greatest Service Possible !!!!!"
Great Service and Great Prices !!!
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 06/17/2016
Review Created: 06/21/2016 04:23 PM
Shelby S. at Bill Cole Automall Ashland responded on 06/22/2016

Thanks, Frederick!
We are happy to hear you had a great service experience at our dealership! Let us know if you or your Nissan Altima need anything else!

LINDA M. on 06/21/2016
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"Excellent service ."
Always treated politely . Work done in timely manner .
Vehicle: HONDA CR-V
Category: Service
Service Date: 06/20/2016
Review Created: 06/21/2016 02:16 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/21/2016

We appreciate your 5 star review, please come back and see us again!

VIRGINIA C. on 06/20/2016
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"They really care !!!"
Thank you
Vehicle: HONDA CR-V
Category: Sales
Sales Date: 06/14/2016
Review Created: 06/20/2016 05:47 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/21/2016

Thank you for coming in! 

JOHN B. on 06/20/2016
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"done on time"
As with the acquisition everything went as it should have.
Vehicle: NISSAN VERSA
Category: Service
Service Date: 06/18/2016
Review Created: 06/20/2016 02:29 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/20/2016

We appreciate your business, thank you!

KEVIN B. on 06/19/2016
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"Great people"
Great service
Vehicle: NISSAN ALTIMA
Category: Service
Service Date: 06/17/2016
Review Created: 06/19/2016 08:22 PM
Shelby S. at Bill Cole Automall Ashland responded on 06/21/2016

Thanks, Kevin!

ROBERTA S. on 06/19/2016
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"Great Service"
My second visit to service for routine oil change. Very friendly yet professional.
Vehicle: NISSAN VERSA NOTE
Category: Service
Service Date: 06/16/2016
Review Created: 06/19/2016 09:34 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

Thank you for coming in for service!

PAMELA W. on 06/18/2016
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"Service Department"
I am so pleased with how fast, efficient and friendly the guys in the service department are. I will only bring my car to Bill Cole for service.
Vehicle: NISSAN ROGUE
Category: Service
Service Date: 06/16/2016
Review Created: 06/18/2016 05:58 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

We love to read 5 star reviews, thank you!

ANDREW G. on 06/18/2016
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"The people are amazing. "
Wonderful atmosphere, great people. And was really impressed with the quality of the car. This is our first Honda.
Vehicle: HONDA CIVIC SEDAN
Category: Sales
Sales Date: 06/15/2016
Review Created: 06/18/2016 04:44 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

We hope you enjoy your Honda for years to come! Thank you for your business!

BEN C. on 06/18/2016
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"Great service"
Had a terrific salesman
Vehicle: HONDA CR-V
Category: Sales
Sales Date: 06/14/2016
Review Created: 06/18/2016 04:13 AM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

Thank you for sharing your experience!

MARVIN S. on 06/17/2016
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"Honda Service"
Friendly service personnel and a clean an cool waiting area and clean rest rooms. service was quick
Vehicle: HONDA ODYSSEY
Category: Service
Service Date: 06/16/2016
Review Created: 06/17/2016 06:45 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

Thank you for coming in for service!

CHERI R. on 06/17/2016
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"Oil change/rotate tires"
Great job!
Vehicle: NISSAN FRONTIER
Category: Service
Service Date: 06/16/2016
Review Created: 06/17/2016 03:31 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

We appreciate your business!

JAMES C. on 06/17/2016
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"Thanks "
Good
Vehicle: KIA FORTE
Category: Sales
Sales Date: 06/11/2016
Review Created: 06/17/2016 02:48 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/19/2016

Thank you for your business!

GARY S. on 06/17/2016
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"recent service visit"
very good visit, no problems. Great service.
Vehicle: HONDA ACCORD SDN
Category: Service
Service Date: 06/15/2016
Review Created: 06/17/2016 06:09 AM
Shelby S. at Bill Cole Automall Ashland responded on 06/17/2016

Thanks, Gary!
Please let us know if you or your Hodna Accord need anything else!

BRIAN H. on 06/16/2016
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"The people. Are salesman, Drew Bressler was incredible. Seth in the finance department was amazing. "
Excellent experience.
Vehicle: HONDA PILOT
Category: Sales
Sales Date: 06/13/2016
Review Created: 06/16/2016 07:35 PM
Shelby S. at Bill Cole Automall Ashland responded on 06/17/2016

Brian,
Thanks for the great review! We appreciate you taking a moment to recognize Drew and Seth as well! We will pass along your kind words. Thanks again!

MARK D. on 06/16/2016
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"From the time you step thru the door your greeted with a smile. Customer is a top priority there. "
Great group of people. Keep up the great work.
Vehicle: NISSAN TITAN
Category: Service
Service Date: 06/15/2016
Review Created: 06/16/2016 05:53 PM
Shelby S. at Bill Cole Automall Ashland responded on 06/17/2016

Thank you, Mark!
We strive to provide the best possible customer service from start to finish! Come back and see us anytime!

JODY B. on 06/15/2016
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"Love the customer service"
Loved by salesman Scotty Johnson. He went the extra mile to get me the car that I absolutely adore.
Vehicle: HONDA CIVIC SEDAN
Category: Sales
Sales Date: 06/13/2016
Review Created: 06/15/2016 06:10 PM
Calvin N. at Bill Cole Automall Ashland responded on 06/16/2016

That's great to hear! Enjoy your new car!

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