Bill Cole Automall Ashland

Overview

Overall Rating 3.67/5Overall Rating 3.67/5Overall Rating 3.67/5rating 3.67rating 3.67

3 Reviews

67% Would Recommend
100% Business Response
Latest Review almost 2 years ago

Reviews


JR
JENNIFER R.
Catlettsburg, KY
NISSAN MAXIMA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Happy Customer
Sales people and managers are very friendly, helpful, and knowledgeable. Great place to purchase a vehicle.
Calvin N. from Bill Cole Automall Ashland

Thank you for choosing us for your new Nissan! We appreciate your business!


PC
PAUL C.
Catlettsburg, KY
NISSAN FRONTIER 4WD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
great service
Always. Professional and explain what they did
Calvin N. from Bill Cole Automall Ashland

We appreciate your 5 star review, thank you for coming in for service!


EO
ERIN O.
Louisa, KY
NISSAN ROGUE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Friendly staff
Took a little longer than usual due to a recall on my vehicle being fixed as well as an oil change/tire rotation. Very happy with the service, all done for a reasonable price.
Calvin N. from Bill Cole Automall Ashland

Thank you for sharing your experience, we're sorry that it took a little longer than usual but we still appreciate your business. Thank you!


JH
JOHN H.
South Portsmouth, KY
NISSAN SENTRA
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2016 Category: Service
Stick to it attitudes
Thanks for finding the problem and solving it. It took months but you did not give up. You even called in an expert to help find the trouble. I am impressed and very satisfied. Kudos to all!
Shelby S. from Bill Cole Automall Ashland

Thank you, John!
We are very happy you came to us with your issues on your Sentra! We appreciate your business and kind words!


FP
FREDERICK P.
Ashland, KY
NISSAN ALTIMA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2016 Category: Service
Greatest Service Possible !!!!!
Great Service and Great Prices !!!
Shelby S. from Bill Cole Automall Ashland

Thanks, Frederick!
We are happy to hear you had a great service experience at our dealership! Let us know if you or your Nissan Altima need anything else!


LM
LINDA M.
South Point, OH
HONDA CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2016 Category: Service
Excellent service .
Always treated politely . Work done in timely manner .
Calvin N. from Bill Cole Automall Ashland

We appreciate your 5 star review, please come back and see us again!


VC
VIRGINIA C.
Ashland, KY
HONDA CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Sales
They really care !!!
Thank you
Calvin N. from Bill Cole Automall Ashland

Thank you for coming in! 


JB
JOHN B.
Flatwoods, KY
NISSAN VERSA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
done on time
As with the acquisition everything went as it should have.
Calvin N. from Bill Cole Automall Ashland

We appreciate your business, thank you!


KB
KEVIN B.
Catlettsburg, KY
NISSAN ALTIMA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2016 Category: Service
Great people
Great service
Shelby S. from Bill Cole Automall Ashland

Thanks, Kevin!


RS
ROBERTA S.
South Point, OH
NISSAN VERSA NOTE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2016 Category: Service
Great Service
My second visit to service for routine oil change. Very friendly yet professional.
Calvin N. from Bill Cole Automall Ashland

Thank you for coming in for service!


PW
PAMELA W.
Ashland, KY
NISSAN ROGUE
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Service Department
I am so pleased with how fast, efficient and friendly the guys in the service department are. I will only bring my car to Bill Cole for service.
Calvin N. from Bill Cole Automall Ashland

We love to read 5 star reviews, thank you!


AG
ANDREW G.
Louisa, KY
HONDA CIVIC SEDAN
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Sales
The people are amazing.
Wonderful atmosphere, great people. And was really impressed with the quality of the car. This is our first Honda.
Calvin N. from Bill Cole Automall Ashland

We hope you enjoy your Honda for years to come! Thank you for your business!


BC
BEN C.
South Point, OH
HONDA CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Sales
Great service
Had a terrific salesman
Calvin N. from Bill Cole Automall Ashland

Thank you for sharing your experience!


MS
MARVIN S.
Huntington, WV
HONDA ODYSSEY
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
Honda Service
Friendly service personnel and a clean an cool waiting area and clean rest rooms. service was quick
Calvin N. from Bill Cole Automall Ashland

Thank you for coming in for service!


CR
CHERI R.
Ashland, KY
NISSAN FRONTIER
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
Oil change/rotate tires
Great job!
Calvin N. from Bill Cole Automall Ashland

We appreciate your business!


JC
JAMES C.
Ashland, KY
KIA FORTE
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2016 Category: Sales
Thanks
Good
Calvin N. from Bill Cole Automall Ashland

Thank you for your business!


GS
GARY S.
Ashland, KY
HONDA ACCORD SDN
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
recent service visit
very good visit, no problems. Great service.
Shelby S. from Bill Cole Automall Ashland

Thanks, Gary!
Please let us know if you or your Hodna Accord need anything else!


BH
BRIAN H.
South Point, OH
HONDA PILOT
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2016 Category: Sales
The people. Are salesman, Drew Bressler was incredible. Seth in the finance department was amazing.
Excellent experience.
Shelby S. from Bill Cole Automall Ashland

Brian,
Thanks for the great review! We appreciate you taking a moment to recognize Drew and Seth as well! We will pass along your kind words. Thanks again!


MD
MARK D.
Raceland, KY
NISSAN TITAN
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2016 Category: Service
From the time you step thru the door your greeted with a smile. Customer is a top priority there.
Great group of people. Keep up the great work.
Shelby S. from Bill Cole Automall Ashland

Thank you, Mark!
We strive to provide the best possible customer service from start to finish! Come back and see us anytime!


JB
JODY B.
Russell, KY
HONDA CIVIC SEDAN
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Sales
Love the customer service
Loved by salesman Scotty Johnson. He went the extra mile to get me the car that I absolutely adore.
Calvin N. from Bill Cole Automall Ashland

That's great to hear! Enjoy your new car!