We apologize that you did not have a positive experience during your last visit to our dealership for service on your Nissan Rogue. We strive to provide the best customer service possible, and it appears that you are not happy with the service you received. We would like to discuss your situation in more detail, in hopes of rectifying the issue you had. If you're willing to give us the opportunity to work with you, please contact Mark Tibbs, our Director of Operations, at 888-793-2366 as soon as you're able. We appreciate you being such a loyal customer and would like to the opportunity to earn your business again. Thank you.
Thank you for your 5 star review, we appreciate your business!
Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. If you'd like to discuss your experience in more detail, please contact Robbie Warner, our General Sales Manager, at 866-980-2666 at your earliest convenience. Thank you.
Thank you for choosing Cole Honda!
Also, congratulations on your new Pilot!
Jason, we truly appreciate your loyal business! Thank you for the 5 star review!
Congratulations on your new car, we are happy to help you find the one just right for you! Thank you for your business!
Thank you so much for your kind words! We appreciate the feedback and are very happy to hear that you would recommend our dealership to your family and friends! Let us know if you need anything else!
We appreicate you being such a loyal customer!
Thank you, Sharon! We appreciate your feedback and your recommendation!
Thank you, Lewis! Come back and see us anytime!
We appreciate that you took the time to share your experience, thank you for your business and we look forward to seeing you back in the future!
On behalf of Bill Cole Automall, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact Mark Tibbs, our Director of Fixed Operations, at 877-512-9494 at your earliest convenience so we can work towards a resolution. Thank you for alerting us to this issue and we look forward to speaking with you soon.
Thank you for coming in for service, we appreciate your business!
Thank you for your business!
We appreciate your 5 star review, thank you for sharing!
We appreciate your coming in for service, thank you!