ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sales force and service dept."
I like and appreciate the svce. Dept, I just wish when things are moved, put them back when they get finished.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:44 AM
Brian K M. at Bill Hood Hyundai responded on 10/19/2017

Thanks for the review and your candor. We shared your comments with our service team. See you soon, Hood Hyundai Service.

MARK S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient "
Good job
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 05:01 AM
Brian K M. at Bill Hood Hyundai responded on 10/19/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Shawanda W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The employee that helped me is always pleasant and helpful
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:50 PM
Brian K M. at Bill Hood Hyundai responded on 10/18/2017

Thanks for the kind words. See you soon, Hood Hyundai Service.

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quality of sercice"
the service and communication is a need any customer relates to; and that is what i was given.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:26 PM
Brian K M. at Bill Hood Hyundai responded on 10/18/2017

Thanks for the review. We hope to see you soon, Hood Hyundai Service.

Patsy M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great Job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 10/17/2017 06:00 AM
Brian K M. at Bill Hood Hyundai responded on 10/17/2017

Thanks for the kind words. See you soon, Hood Hyundai Service.

Donald S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer servuce"
Great experience from the sale to the service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:25 PM
Brian K M. at Bill Hood Hyundai responded on 10/16/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Edward F. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Values me "
The dealership and the manufacturer both showed support to me as a customer by fixing a minor problem that was outside the normal warranty period. It was the "right thing to do" but neither had an obligation to fix m y problem. I am a customer for life of both Bill Hood and Hyundai.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 11:05 AM
Brian K M. at Bill Hood Hyundai responded on 10/11/2017

Thanks for the kind words. We hope to see you soon, Hood Hyundai Service

TERRY J. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was completed in a timely manner and staff was helpful. "
Had to leave Service Dept. and take my tire to a tire shop for repair but, otherwise, was satisfied with my service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/07/2017 05:30 PM
Brian K M. at Bill Hood Hyundai responded on 10/09/2017

Thanks for the review. We apologize for the concern with the tire. We hope to see you soon, Hood Hyundai Service.

Bobby B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I am very happy with the service department at Bill Hood for the timely manner in which perform regular maintenance on my car.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/04/2017 08:29 PM
Brian K M. at Bill Hood Hyundai responded on 10/05/2017

Thanks for the great review. We hope to see you soon, Hood Hyundai Service.

Michael D. on 10/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Great cars"
Well see
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/04/2017 10:52 AM
Brian K M. at Bill Hood Hyundai responded on 10/05/2017

Thanks for the review. Our team member, Mr. Dye, was researching the headlamp warranties and will contact you soon. We look forward to your appointment Friday. We feel confident we will be able to resolve this issue. See you soon, Hood Hyundai Service

John B. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/02/2017 10:14 AM
Brian K M. at Bill Hood Hyundai responded on 10/02/2017

Thanks for the kind words. We hope to see you soon, Hood Hyundai Service.

Verified Customer on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied "
Friendly service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 10/01/2017 10:20 AM
Brian K M. at Bill Hood Hyundai responded on 10/02/2017

Thanks for the kind words, see you soon. Hood Hyundai Service.

Theresa M. on 09/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"car services"
The short older gentleman was very nice and professional, who's always there to greet you upon arrival. (I forgot his name.) The receptionists at the desk where you make the payments are always friendly, professional and greet you with good morning/good evening or hello or how are you doing,etc.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/28/2017 12:04 PM
Brian K M. at Bill Hood Hyundai responded on 09/28/2017

Thanks for the kind words. Hope to see you soon, Hood Hyundai Service.

Verified Customer on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and sales reps my rep is Jerry Brewer best rep that i have ever dealt with"
Super service in and out on time.
Jerry Brewer knows how to deal with people I sent 2 other people to him to buy Hyundais
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/28/2017 12:02 PM
Brian K M. at Bill Hood Hyundai responded on 09/28/2017

Thanks for the great comments. We hope to see you soon. Hood Hyundai Service

Margaret K. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and friendly staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/27/2017 06:39 PM
Brian K M. at Bill Hood Hyundai responded on 09/28/2017

Thanks for the kind words and the great review. See you soon, Hood Hyundai Service

Skyler R. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service , have great hospitality "
Customer service , have great hospitality
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/27/2017 11:05 AM
Brian K M. at Bill Hood Hyundai responded on 09/27/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Kay L. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Les is always very professional and personable. He explains everything clearly.

Michael shuttle driver is polite and a very safe driver.

I just wish my car would get washed with an oil change like other places n the area I could choose to use.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/27/2017 10:49 AM
Brian K M. at Bill Hood Hyundai responded on 09/27/2017

Thanks for the kind words. We hope to see you soon, Hood Hyundai Service.

Lois P. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/27/2017 10:41 AM
Brian K M. at Bill Hood Hyundai responded on 09/27/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Verified Customer on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"close to home"
close to home
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/25/2017 03:58 PM
Brian K M. at Bill Hood Hyundai responded on 09/26/2017

Thanks for the review, we hope to see you soon. Hood Hyundai Service.

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance work "
Didn't wait long to speak to someone. Very respectful and car was ready quickly
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 03:33 AM
Brian K M. at Bill Hood Hyundai responded on 09/21/2017

Thanks for the kind words. See you soon, Hood Hyundai Service

Displaying Review 1 - 20 of 387 in total