ReScore Reviews™ (11)

ReScore
Overall Rating 4.09091/5Overall Rating 4.09091/5Overall Rating 4.09091/5Overall Rating 4.09091/5rating 4.09091
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Barbara C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bill Marsh Hyundai is the best "
Great service Great team all around excellent experiance
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:13 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/18/2018

Thank you so much Barb!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Charles M. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly service rep. Great experience overall.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 03:22 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/17/2018

Thank you so much for your business and for your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
David R. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"sometimes not organized"
My last visit was great, however, in the past I have had some minor problems with the service department not being organized.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/12/2018 06:39 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/12/2018

Thank you so much for your feedback and for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Johanna N. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New car!"
You have great staff and great service!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/11/2018 12:57 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/11/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Michele S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Prompt and friendly service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/10/2018 09:15 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/10/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place!"
I would recommend this dealer to anyone. Service is excellent. They get you in and out quickly, even without an appointment. Never have had a bad experience at this dealer!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/05/2018 03:59 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/06/2018

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Karolyne B. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love it "
Friendly, customer oriented and ethical...can't get better than that! Leeann is fabulous!

Kari
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 04/04/2018 11:08 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/05/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Deborah A. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pays great attention to detail"
Always have a great experience there. They usually call me and tell me when I am due for an oil change and any other recalls and or warranty work is needed. Love my Hyundai!!! 4th Hyundai lease!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/04/2018 07:58 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/05/2018

Thank you!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Deborah B. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite professional service"
Excellent
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 01:14 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/05/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Corliss B. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Amazing service as always - gave me a ride to my office , always so nice
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/02/2018 05:30 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/03/2018

Thank you for all your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Christopher L. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
We continue to purchase vehicles and get our cars fixed at Bill Marsh due to the wonderful service.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 04/02/2018 11:23 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/03/2018

Thank you for all your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Barbara W. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Purchased a Pre-Owned Vehicle"
The experience with Bill Marsh Hyundai was excellent from beginning to end. I purchased a 2007 Hyundai Tucson, after having considered a few options.
My sales person, Justin, from Bill Marsh Kalkaska, guided me through every step of the transaction with confidence and assurance, and a very pleasant personality.
I took the vehicle back to get a key fob for it (which they furnished to me) and the service team was outstanding.
I have already recommended Bill Marsh to many people, but so many of them have already dealt with your dealership satisfactorily.
My vehicle is a joy to drive. The Hyundai models are all enticing, but for now, this one is a good fit for me.
Thank you to the entire team who is involved with sales and service!
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 04/02/2018 10:36 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/02/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service center"
Excellent
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/01/2018 03:45 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 04/02/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Richard J. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous people"
People are friendly and courteous.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/22/2018
Service Type: Repair
Review Created: 03/28/2018 07:25 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/29/2018

Thank you for all your business and your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating "
I came in for a minor recall for HVAC, decided at the last minute to ask for an oil change and tire rotation. I was told no problem at all, and pleasantly..... it was really no problem.

Car was done in no time and was happily on my way.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/22/2018
Service Type: Repair
Review Created: 03/27/2018 01:08 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/27/2018

Thank you so much for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Excellent service.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 03/21/2018
Service Type: Maintenance
Review Created: 03/27/2018 12:43 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/27/2018

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Debra S. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Really appreciate the shuttle service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/23/2018
Service Type: Repair
Review Created: 03/27/2018 11:33 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/27/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Gary W. on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bill Marsh"
Great Dealership
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/20/2018
Service Type: Repair
Review Created: 03/26/2018 04:00 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/27/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Charlene L. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hundai"
Place was just perfect
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/20/2018
Service Type: Repair
Review Created: 03/24/2018 08:56 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/27/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Richard J. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on time"
Only dealt once them
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/20/2018
Service Type: Repair
Review Created: 03/23/2018 01:07 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 03/23/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
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