Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

733 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.0666647/5Overall Rating 4.0666647/5Overall Rating 4.0666647/5Overall Rating 4.0666647/5rating 4.0666647
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


JB
James B.
Traverse City, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Oil change
Great service and people
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/19/2019

Thank you for all your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

Verified Customer
East Jordan, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Great service
Always friendly here
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/19/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

RP
Robert P.
Honor, MI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Always pleasant and professional service in a timely manner.
They always review with you the worked that was completed by tech and suggest any further service needed.
No high pressure sales for any additional repairs deemed necessary.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/18/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

MK
Mohsen K.
Traverse City, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Ok
Hi Dear thanks.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/15/2019

Thank you so much for your business and for your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

JT
John T.
Copemish, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Sonata
Handled all very well and quickly.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/13/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

BG
Bernard G.
Traverse City, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
The best
Would recommend to all I know. They are the best.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/13/2019

Thank you Bernie! We look forward to seeing you again.

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

JM
Jim M.
Lake Leelanau, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2019 Category: Service
hyundai service
Hyundai Marsh in Traverse city, Michigan, is a first rate organization;
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/12/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

SF
Sarah F.
Traverse City, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Amazing people
You are treated with kindness and respect. They go above and beyond to make your visit great.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/11/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

MH
Myrna H.
Elk Rapids, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Shuttle
Greatly appreciate the shuttle service to doctors appointment while work being done
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/26/2019

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

CS
Caroline S.
Grawn, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Friendly, courteous service and respectful of my time
Even though I don't like to have to make an appointment for an oil change, I feel that they make the most of my time spent. They are always faster than they first predict and are completely up front with me about everything they will do.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/25/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

PH
Patrick H.
Traverse City, MI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/24/2019 Category: Service
Give me a beak
11 days to get in .no call when it wasn't going to be done on time x2
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/25/2019

Thank you so much for taking the time to give us your feedback and for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

RJ
Richard J.
Rapid City, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Service on time and very polite
Keep up the good work
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/25/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

RG
Rodney G.
Williamsburg, MI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Bill Marsh Hyundai
Have always been extremely happy with the service at this dealer. In fact, we went to get the Santa Fe service done, and walked out with a used Tucson vehicle!! Great salespeople!! But service dept. is always right on time, and do a great job !
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/22/2019

Thank you so much for all your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

Verified Customer
Elk Rapids, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2019 Category: Service
this is my only service center
it is a good place to take my leased car
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/18/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

DS
Dale S.
Maple City, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Anticipated my arrival
I was greeted at the door of my car as Mr. Stevens. When I got to the service desk they also greeted me as Mr Stevens. They "knew I was coming! Very friendly, professional and efficient! I loved it!
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/13/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

DD
David D.
Traverse City, MI
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
The staff are great to work with and friendly.
The staff are great to work with and explain things very well. The car was in for an oil change and was returned to me washed.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

MM
Madelon M.
Traverse City, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
NEW TO MICHIGAN
Moved back to Traverse City, Michigan after spending 30 years in the Air Force and another 20 years in Denver, Colorado. Took our 2017 Hyundai in for it's 15,000 mile check up. It took a couple weeks to get our appointment scheduled, but the service was excellent. They were prompt and kept us up to date on our waiting time. Highly recommend!
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

TT
Thomas T.
Marne, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Excellent Service.
This was your first visit. It was a good experience.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

JD
Joshua D.
Cedar, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great service
Great service. Great tires
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240

RM
Robert M.
Suttons Bay, MI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Efficient timely service. Friendly.
Enjoyed Garret as service rep. Very professional.
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240