ReScore Reviews™ (10)

ReScore
Overall Rating 3.999998/5Overall Rating 3.999998/5Overall Rating 3.999998/5rating 3.999998rating 3.999998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
93% Would Recommend
100% Business Response
Latest Review 19 minutes ago
Vincent K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
Like the car and the service is great.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 03:17 PM
Kenneth B. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Tucson"
Fast and friendly service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 01:36 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/20/2018

Thank you!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Brian H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people!"
Brought my car in for warranty work and 100000 mile service and I think I am good for another 100000 miles. All were polite and explained things well.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/16/2018 04:29 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/16/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Raymond S. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent products, sales people & service Dept. "
We have leased or purchased 3 vehicles from J. C. Guillen & he is outstanding. Polite, eager without pushing, knowledgeable & excellent st follow through.
He is a great asset to Marsh & Hyundai.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 04:53 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/13/2018

Thanks for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Hopefully completed
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/12/2018 01:45 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/12/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Patricia C. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable"
Work was done faster than anticipated
Could you please add this to my Hyundai Rewards; I forgot to show my card
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/10/2018 04:04 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/12/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Cheryl M. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Our family has bought 2 new cars from Bill Marsh and have been a customer for 10 years... great people, and great attention to detail...
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/08/2018 11:04 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/08/2018

Thank you so much for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 02/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the staff is freiendly and professional"
I would recommend to a friend
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 05:33 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/08/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
David B. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Experience at Bill Marsh Hyundai"
J.C. was terrific and this is the second vehicle we have purchased from him.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 02/02/2018 05:56 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/05/2018

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Caroline S. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
So far I have been impressed with the service department. Always quick and friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 02/02/2018 05:05 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/02/2018

Thank you so much for your business and for your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Oil Change"
Very friendly and attentive.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 02/01/2018 02:11 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/02/2018

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Lawrence S. on 02/01/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"????"
At my last oil change I requested my car to be washed and when my car was given the car it did not get washed. Also the service needed was not turned back to 5000 miles. It now reads -300 miles over due
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 02/01/2018 07:43 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 02/01/2018

I am so sorry that you did not receive the level of service that you were expecting. Thank you for taking the time to give us your feedback so that we can correct this.

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Joyce J. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
I had made a call earlier in the day and was told I could just stop by after a certain time o have the recall work completed and that it would only take about 5 minute. It did. The paperwork took longer than the actual work did.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/23/2018 07:36 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/24/2018

Thank you for choosing Bill Marsh and also for taking the time to give us your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Michael M. on 01/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall notification on New car"
They performed the service recall quickly and got me back on the road again in less than an hour.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/22/2018 05:55 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/22/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
David D. on 01/22/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"65000 mile service"
Took to long, car not washed or vacuumed.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/22/2018 01:15 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/22/2018

I am very sorry that our level of service did not live up to your expectations. Thank you so much for your business and for taking the time to give us your feedback! 

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Michael B. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bill marsh is the best"
I have been dealing with Bill Marsh for many years. Since day one I have experienced superb salesmanship and service expierance. You've got the right combination. Keep up the good work.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/20/2018 04:08 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/22/2018

Thank you for your business and also for taking the time to give us your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
John M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service De"
They did everything that needed to be done.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/19/2018 12:26 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/19/2018

Thank you for choosing Bill Marsh!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, good service!!"
Thank you for your good service. I need an oil change too, are there any coupons available?
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:26 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/19/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I had a good experience at Bill Marsh Hyundai. I would recommend it.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:00 PM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/18/2018

Thank you for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Kathy M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, clean, knowledgable "
I appreciated the friendliness and efficient service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 11:25 AM
BRAD D., Service Manager at Bill Marsh Hyundai responded on 01/18/2018

Thank you for your business and for taking the time to give us your feedback.

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
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