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Bill Rapp GMC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(11 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

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Contact
(315) 437-2501
No Business Hours Provided

Business Hours

* No Time Zone Provided
3449 Burnet Ave Syracuse, NY 13206-2599
Bill Rapp GMC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(11 Reviews)

JT
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Justin T.
SUBA Impreza Sedan Limited w/Continuously Variable Tran
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
All aspects of the repair were completed as expected.
Staff were professional and courteous.

MM
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Melissa M M.
SUBA Outback Premium AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great Staff and Easy to Work With
Appreciated having access to a Subaru loaner while my car was being repaired.

BO
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Bradley O.
SUBA Outback Onyx Edition XT w/Continuously Variable Tr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Fast repair, great staff
Shop fixed the vehicle more quickly than anyone else could offer, and staff was friendly and communicative.

DL
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David L.
SUBA Ascent Premium w/7-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Awesome job
Awesome job

IA
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Irshad A.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Excellent
Great communication
Outstanding work

JE
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June E.
SUBA Forester Sport w/Continuously Variable Transmissio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
10
Great love Bill Rapp
Great service, love Subarus.

LI
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Lawrence A I.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
verified customerVerified Customer
10
Body Shop
George & Craig provided excellent customer relations while the job was professionally completed on time.
George R. from Bill Rapp GMC responded on 09/22/2022 02:05 PM

Thank you so much Larry


CW
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Craig W.
SUBA Legacy Premium PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Great experience
The collision shop was courteous, professional, and helpful

JM
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John M.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2022
verified customerVerified Customer
9
Looks like new !!
Craig & everyone I dealt with at Rapp Body were very helpful, kept me informed on the progress & I am very pleased with the results !
Would certainly take it there again ( though I hope it won’t be necessary)
George R. from Bill Rapp GMC responded on 05/27/2022 04:45 AM

Thank you John for the 5 star review!!!!  


SB
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Syed B.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
verified customerVerified Customer
10
Reliability
George and his team are reliable, courteous and professional

JG
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Jeffrey G.
SUBA Legacy Limited PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Great repair job!
The Collision Center did a great job replacing the damaged rear bumper cover. And I really appreciated how Craig kept me informed of the progress.
George R. from Bill Rapp GMC responded on 03/02/2022 09:44 AM

Thank you so much!!!

George Ryan
Body Shop Director


Displaying all 11 Review
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