Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

53 Reviews

100% Would Recommend
79% Business Response
Latest Review 8 days ago

Reviews


Verified Customer
Mount Pleasant, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
Great and honest service
I had a power window repaired. The service and price were excellent. Have always had a positive experience at Billy Craig's.
Chet C. from Billy Craig Service Center responded on 09/16/2019

Thank You For the  Stars

Chet C. from Billy Craig Service Center responded on 09/16/2019

Thank you for the 5 stars


RM
Roger M.
Mount Pleasant, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Roger said that the place was good to him and did good work.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 09/16/2019

Thank you for the 5 Stars


AG
Andrew G.
Mount Pleasant, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Great place
Only place I bring my vehicles to. Water pump went out on truck. Brought it in in the morning, it was done before 1030. Those guys are magical! Like the unicorn of mt. pleasant!
Chet C. from Billy Craig Service Center responded on 09/16/2019

Thank You For the 5 Stars


DR
Don R.
Mount Pleasant, TX
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Don said the staff was is really great and he's been doing business with this facility for 20 years.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 08/24/2019

Thank You For the 5 Stars


NW
Norman W.
Mount Pleasant, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Norman said the service was good.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 08/21/2019

Thank you for the 5 stars


BJ
Bryan J.
Mount Vernon, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Knowledgeable staff and very courteous
Billy Craig's ordered me some tires for my f150 and had them in 24 hrs. The Tech that put them on and aligned my front end was very knowledgeable. The office staff was very courteous and polite. I will be back!
Chet C. from Billy Craig Service Center responded on 08/15/2019

Thank you. Your business is greatly appreciated. We hope to see you again.


RM
Rusty M.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Rusty said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 08/13/2019

Thank you for the 5 stars


RM
Rusty M.
Texas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Rusty said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 08/13/2019

Thank you for the 5 stars


IF
Irvin F.
Mount Pleasant, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Irvin said the business did a good job and they always have done a good job with his vehicle that he's taken up there.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 08/09/2019

Thank you so much for the 5 stars


BA
Bernice A.
Cookville, TX
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Bernice said the business does good work and she is pleased.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 07/18/2019

Thank you for the 5 stars


DH
David H.
Mount Pleasant, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
David said the staff were very courteous. He stated that there was a little issue with the first service so they brought it back and the staff fixed it right and did a good job. He also noted that he appreciates their good service.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 07/16/2019

Thank you nice review


BS
Bonnie S.
Mount Pleasant, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Bonnie said she brought the vehicle in, got it fixed and she didn't have to make an appointment like at other businesses.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 07/15/2019

Thank you for the 5 stars 


IA
Ivan A.
Texas
Chrysler 200
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/10/2019 Category: Service
Ivan said he recommends this business.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Mount Pleasant, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
The Place to Go
Prompt attention -- in and out quickly. Dependable service, reliability.
Chet C. from Billy Craig Service Center responded on 07/02/2019

Thank you for the 5 Stars


MC
Mickey C.
Pittsburg, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Jan
We have been going to Billy Craig’s for years. We live in Pittsburg and for the past 14 years I worked for Lowes. I would take my car to Billy Craig’s when I needed it serviced and they would take me to work and bring the car to me when they were finished. I retired this year and we still take the car to Chet and Stephanie at Billy Craig’s. They have wonderful customer service and do a great job! The girls in the office are outstanding! Jan
Chet C. from Billy Craig Service Center responded on 06/28/2019

Thank you so much. You're business is greatly appreciated. It's always a pleasure doing business with you.


JJ
Juan J.
Mount Pleasant, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Superior automotive service!
Fast accurate diagnosis of A/C service had me ready in an hour! Most auto service chains have me in shop half a day waiting. Will be servicing my auto more often here when in town! Keep up the great job!!!
Chet C. from Billy Craig Service Center responded on 06/27/2019

Were Glad we could help you with your  A/C.


JW
James W.
Pittsburg, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Oil change and alignment outstanding !!!
Great staff great service !!!
Chet C. from Billy Craig Service Center responded on 06/26/2019

Were glad we could help with your service and alignment.Thank you for the five stars. 


VH
Vicky H.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Vicky said the business is always good.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 06/17/2019

Thank You For The 5 Stars


CB
Carolin B.
Mount Pleasant, TX
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Carolin said they were cordial and she appreciated they explained everything that was being done before doing anything.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Mount Pleasant, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Dennis said the business took care of everything that he needed done and he's happy.
This review was collected via phone interview by Customer Research Inc.
Chet C. from Billy Craig Service Center responded on 06/26/2019

Thank you for the five stars


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