Billy Navarre Hyundai of Lake Charles


Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5rating 4.29

315 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
86% Would Recommend
95% Business Response
Latest Review 1 day ago
Joseph T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"qd"
polite workers
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:33 PM
Christopher E. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service"
Fast and Friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 07:49 AM
Kristy S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
All if my cars have been hyundai I love them never have u ever been unsatisfied
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 11:28 AM
Verified Customer on 11/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"—"
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 03:16 PM
Patricia B. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car was ready on time"
My Service Advisor Mr. Alex M had my car complete in a timely matter due to my work schedule.
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/03/2017 07:28 PM
Laura F. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful staff "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 12:25 PM
Jimmy M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Professionlism
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/27/2017 10:16 AM
Kenneth V. on 10/26/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Time waiting was unacceptale"
LIVE UP TO ADVERTISEMENT
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/26/2017 05:12 PM
Matthew H. at Billy Navarre Hyundai of Lake Charles responded on 10/27/2017

THANK YOU FOR YOUR FEEDBACK

Augustine W. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service "
Excellent service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/19/2017
Service Type: Repair
Review Created: 10/25/2017 08:14 AM
Susan M. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenience"
it is convenient to go and stay in vehicle while work done then you get a free car wash
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/19/2017
Service Type: Maintenance
Review Created: 10/24/2017 03:58 PM
Verified Customer on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"H"
H
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/19/2017
Service Type: Maintenance
Review Created: 10/24/2017 10:54 AM
Verified Customer on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Good courteous staff, explained procedures carefully, very thorough.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/23/2017 07:48 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good to go "
I love the way you have every thing in one place
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:21 AM
BARRY R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Know what they are doing
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 05:53 AM
Andrea F. on 10/15/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Overcharged"
I will never return to Billy Navarre Hyundai. I was overcharged and they had horrible customer service.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:56 PM
Matthew H. at Billy Navarre Hyundai of Lake Charles responded on 10/20/2017

THANK YOU FOR YOUR FEEDBACK

Sandy B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
The professionalism of all involved.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 03:44 PM
Janet L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genesis Service "
The price was somewhat high but I think you get what you pay for.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:12 AM
JANE M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Workers "
The guys in the quick lube are such gentlemen. They asked if I had any questions about my car. They answered my questions. I was very impressed with how they worked. They worked like a well oiled machine. Y'all should be very proud of these men.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 08:24 PM
John S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick fast service at low price"
Dive in with no appointment to fast service with a low price.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:21 PM
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:12 AM
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