Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

167 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


JF
Jonathan F.
New Orleans, LA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Mercedes-Benz
When I bring my car to Bimmers, they get the job done in a timely manner and have great customer service.

DB
Darren B.
Harvey, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Darren said the business staff was clear and concise about what problems needed to be fixed and how much it would cost.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
New Orleans, LA
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kenneth said this business did a great job. They were very accommodating and helpful. It is an excellent facility.
This review was collected via phone interview by Customer Research Inc.

TA
Terrence A.
New Orleans, LA
BMW 740Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Terrance said he was able to get in, in a timely manner and they did the repairs the same day.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
New Orleans, LA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Patrick said he had no questions or concerns about the service throughout the entire process, everything was done efficiently and they stuck with the price quoted.
This review was collected via phone interview by Customer Research Inc.

BN
Brenda N.
Westwego, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Brenda said the owner was great. He took the time to explain things to her. He was prompt also, he picked her up and was done when he said he would be. . She was totally pleased with the service.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
New Orleans, LA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Christopher said he really likes the business. Noah does a great job. The staff is honest and they never sell him anything. They offered fair prices.
This review was collected via phone interview by Customer Research Inc.

AS
Ann S.
New Orleans, LA
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ann said the service was fast and convenient.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Bogalusa, LA
BMW 760Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Ron said they do excellent work. They finished when promised.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
New Orleans, LA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Michael said he was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

GM
Gianny M.
Louisiana
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Gianny said the staff are really good at what they do, they're always there to help him out and they have really good energy.
This review was collected via phone interview by Customer Research Inc.

LC
Lynnette C.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2018
Very Disappointed w/ Noah (Owner)
I was extremely disappointed with the owner of this shop. He got angry over having to call and speak with several representatives of my extended warranty service. After the warranty company wanted to send (same day) the part Bimmer's was fixing because it was much cheaper, Noah got very upset and told me he wouldn't fix my car; told me to come and get it! The car was not drivable; I had to have it towed again. As a mechanic, he should be accustomed to dealing with extended warranty reps. That's a part of your business operations. Inconveniencing your customers (especially repeat customers) because you are easily agitated is not goo business sense.

WD
Willie D.
New Orleans, LA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Customer service, professionalism and the service.
Noah provides excellent service.

JL
Joshua L.
Westwego, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Joshua said the facility provided good service at a good price.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Hammond, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the owner of this business does all the work on vehicles and provides fair service.
This review was collected via phone interview by Customer Research Inc.

JM
Julio M.
Metairie, LA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Julio said he was happy with the experience and he has known the business for years. They were easy to work with and they were very fast.
This review was collected via phone interview by Customer Research Inc.

EB
Emile B.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Emile said he recommends this facility for service.
This review was collected via phone interview by Customer Research Inc.

AG
Arturo G.
Metairie, LA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Arturo said the staff was friendly and he was treated like family. The service was fast and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

WD
Willie D.
New Orleans, LA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Customer Service
They know their craft. Customer service is great. Reasonable rates.

KK
Kalphys K.
Metairie, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Kalphys said that the staff at the facility fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.