Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

156 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


LC
Lynnette C.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2018
Very Disappointed w/ Noah (Owner)
I was extremely disappointed with the owner of this shop. He got angry over having to call and speak with several representatives of my extended warranty service. After the warranty company wanted to send (same day) the part Bimmer's was fixing because it was much cheaper, Noah got very upset and told me he wouldn't fix my car; told me to come and get it! The car was not drivable; I had to have it towed again. As a mechanic, he should be accustomed to dealing with extended warranty reps. That's a part of your business operations. Inconveniencing your customers (especially repeat customers) because you are easily agitated is not goo business sense.

WD
Willie D.
New Orleans, LA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Customer service, professionalism and the service.
Noah provides excellent service.

JL
Joshua L.
Westwego, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Joshua said the facility provided good service at a good price.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Hammond, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the owner of this business does all the work on vehicles and provides fair service.
This review was collected via phone interview by Customer Research Inc.

JM
Julio M.
Metairie, LA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Julio said he was happy with the experience and he has known the business for years. They were easy to work with and they were very fast.
This review was collected via phone interview by Customer Research Inc.

EB
Emile B.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Emile said he recommends this facility for service.
This review was collected via phone interview by Customer Research Inc.

AG
Arturo G.
Metairie, LA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Arturo said the staff was friendly and he was treated like family. The service was fast and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

WD
Willie D.
New Orleans, LA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Customer Service
They know their craft. Customer service is great. Reasonable rates.

KK
Kalphys K.
Metairie, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Kalphys said that the staff at the facility fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

BH
Bryan H.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Bryan said the staff did a good job. They were timely and fairly priced. They're honest, pleasant, and he is pleased with their interaction.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
New Orleans, LA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Joseph said they were awesome.
This review was collected via phone interview by Customer Research Inc.

ME
Maria E.
Kenner, LA
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Maria said a staff member was very helpful, and that he took time to listen to her.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Metairie, LA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Terry said the employees were great. They provided excellent service. They completed the service right. He had no complaints. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

MM
Monique M.
La Place, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Monique said Noah provided reliable service, at a cost-effective price.
This review was collected via phone interview by Customer Research Inc.

SJ
Shalida J.
New Orleans, LA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Shalida said she had excellent service. The person who helps her is an excellent man to deal with. He's very honest and very customer-friendly.
This review was collected via phone interview by Customer Research Inc.

BH
Buddy H.
Metairie, LA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Fast friendly service
Appointment was scheduled on short notice and handled in a timely manner

VH
Vanessa H.
New Orleans, LA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Vanessa said the business is very good. They are very helpful.
This review was collected via phone interview by Customer Research Inc.

HN
Harry N.
New Orleans, LA
BMW Z4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Harry said the business was expensive, but provided very good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jenny S.
Louisiana
Mercedes-Benz CLA-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Jenny said the overall experience was great.
This review was collected via phone interview by Customer Research Inc.

JA
Jacques A.
Metairie, LA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
You pay for the right diagnosis no BS
Nothing like having a master work on my car.