Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

644 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


RB
RUSSELL B.
Ashland, VA
MINI Cooper Hardtop
Verified Customer
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09/10/2019
Excellence is Blaine's minimum
Life is so much better when you've found the mechanics who do great work 100% of the time and deserve your complete trust. Whether I take in the new Audi A6 or the vintage Chevy S-10, work is completed expertly and the service is friendly, resourceful, and skillful from appointment to pick up. Every person at Blaine's has practical knowledge and experience that I find nowhere else, including the wonderful receptionist who understands my needs immediately and sets everything in motion. If you want an excellent mechanic and great service, go to Blaine's. If you want to be overcharged and pressured about unnecessary work, go somewhere else.

DP
Drew P.
Ashland, VA
Chevrolet Silverado 1500
Verified Customer
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09/09/2019 Category: Service
Drew said that they are the only mechanics he deals with. His family has been going there for 50 years.
This review was collected via phone interview by Customer Research Inc.

BJ
BILL J.
Montpelier, VA
Toyota Camry
Verified Customer
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09/05/2019
Competent service.
Work was completed at the promised time.

LM
Lavoie M.
Ashland, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Lavoie said the business has both good customer service and work.
This review was collected via phone interview by Customer Research Inc.

DS
DICK S.
Ashland, VA
Toyota RAV4
Verified Customer
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09/04/2019
Good people, good work.
They did what we asked them to do, when we asked them to do it.

FW
Francine W.
Ruther Glen, VA
Chevrolet Equinox
Verified Customer
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08/26/2019 Category: Service
Francine said the overall service was excellent.
This review was collected via phone interview by Customer Research Inc.

SD
STEFANIA D.
Ashland, VA
MINI Cooper Hardtop
Verified Customer
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08/21/2019
Quick and friendly service
They always are quick to fix my car and are so friendly. I’ll keep coming back and recommending them to others.

PC
PAM C.
Ashland, VA
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019
Always fast and efficient
Had a good experience as always they are very helpful and honest .

PT
PATRICK T.
Beaverdam, VA
Ford Explorer
Verified Customer
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08/20/2019
Excellent service
As always, I can get excellent customer service from this service center with any of my vehicles. Thanks again

RL
Ricky L.
Virginia
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Ricky said the business always provides good service.
This review was collected via phone interview by Customer Research Inc.

CG
CHRISTOPHER G.
Ashland, VA
Toyota Tacoma
Verified Customer
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08/17/2019
Very professional and knowledgeable
Timely. convenient, and courteous.

LR
Larry R.
Virginia
Toyota Corolla
Verified Customer
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08/16/2019 Category: Service
Larry said that they are an efficient family owned business. He loves supporting them.
This review was collected via phone interview by Customer Research Inc.

SS
SU S.
Glen Allen, VA
Toyota Prius
Verified Customer
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08/15/2019
Honest and dependable company
The team at Blaines are the best!
From your phone call in when Beth (typically) answers the phone with a smile, to the tech that services your car. Everyone is helpful, knowledgeable and honest. It's hard to find such honesty in today's business world.
I have trusted my vehicles to Blaines for over 20 years!
Thank you for always taking such good care of my car, I plan to drive this 2008 Prius for many more years.

JJ
Jared J.
Virginia
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Jared said they did timely great service.
This review was collected via phone interview by Customer Research Inc.

PT
PATRICK T.
Beaverdam, VA
Cadillac DeVille
Verified Customer
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08/14/2019
Excellent service
Excellent customer service from a great service center

CO
CHRIS O.
Ashland, VA
Mercury Mountaineer
Verified Customer
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08/06/2019
Trusted Service
This service facility remains an old faithful with honest, friendly, and prompt service. The folks take the time to explain the problem and discuss options in a friendly, yet professional manner. They offer reasonable prices and stand behind their work. Their honesty is the big difference and is why they are the facility of choice for my entire family. If you are looking for a competent, reliable, friendly, and reasonable repair facility; then you will find it in Blaines.

Verified Customer
Ashland, VA
Hyundai Accent
Verified Customer
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07/26/2019
Blaine’s auto
They always treat me right!

KK
KATHLEEN K.
Doswell, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Great service!
As always, we received great service on both of our vehicles. Staff is most cordial and helpful. I highly recommend Blaines Auto!
Kathleen

MJ
Morgan J.
Virginia
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Morgan said the employees were great to work with.
This review was collected via phone interview by Customer Research Inc.

MC
Morgan C.
Richmond, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Morgan said that the place was very friendly, personable, didn't overcharge and she will love going back to them.
This review was collected via phone interview by Customer Research Inc.