Blue Grass Automotive LLC


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

499 Reviews

99% Would Recommend
Latest Review 2 days ago
Kyle G. on 02/19/2018
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Kyle said this business provided great service and his vehicle was done in a timely manner.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Karen P. on 02/16/2018
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Karen said the facility was perfect. She is very happy with the service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/08/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 02/16/2018
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Thomas said the employees did a good job.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 01/19/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
TOM D. on 02/15/2018
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"Quick and friendly"
Quick and convenient. Great service and showed my husband why this work needed done on the car. Thanks!
Vehicle: Pontiac Grand Prix
Service Date: 02/13/2018
Review Created: 02/15/2018 08:14 AM
Jack D. on 02/12/2018
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Jack said he recommends this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Ben B. on 02/12/2018
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Ben said the employees fixed the problem, and he will be doing future business.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Jerry B. on 02/09/2018
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Jerry said he would recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/05/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Tyler G. on 02/07/2018
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Tyler said the service was great.
Vehicle: Pontiac G6
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Ken F. on 02/05/2018
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Ken said the business provided good, honest service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Myron P. on 02/05/2018
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Myron said his visit to this business was fine. However, the labor cost was a little pricey.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Lameika M. on 01/23/2018
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Lameika said she was disappointed that not all of the fluids in her vehicle were topped off after the staff performed an oil change.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 01/08/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Tom K. on 01/22/2018
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Tom said employees listen to the issues before tackling the job. The employees have kept his 20 year old vehicle running.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/28/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
MARK S. on 01/18/2018
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"Standing behind their repairs"
Recently took my 1999 Chevy Suburban in for a hard starting problem. They replaced my distributor cap and rotar. This same repaire was done earlier this year. Lauren the front desk scheduling person and general fire putter outer went to bat for us.
She called the auto parts distributor and got them to replace the defective parts with another brand and absorb the cost of new parts and the labor cost of replacing them.
Also they have very highly skilled mechanics Nick and Mitch. The bottom line is they made my their problem and took good care of us. That's why we go to Blue Grass Auto we've also sent family and friends to this business.
Mark and Bonnie Sharp
Vehicle: Chevrolet Suburban
Service Date: 01/17/2018
Review Created: 01/18/2018 05:38 AM
Dustin B. on 01/18/2018
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Dustin said he recommends this facility.
Vehicle: Ford Escape
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Landon W. on 01/18/2018
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Landon said the business did a good job. The repairs were just a little pricy.
Category: Service
Service Date: 12/22/2017
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Dustin B. on 01/18/2018
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Dustin said he recommends this facility.
Vehicle: Ford Escape
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Daniel J. on 01/17/2018
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Daniel said the business was fast, courteous, and they charged a reasonable price.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/02/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lauren S. on 01/17/2018
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Lauren said the staff is good at what they do. She was well satisfied.
Vehicle: Buick Encore
Category: Service
Service Date: 12/29/2017
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
JOLENE H. on 01/14/2018
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"Friendly and Reliable"
During an oil change they alerted me that the wear bars on my tires were showing. The next business day, they called with a couple estimates for me to consider. They let me know how long the change out, balance and alignment would take. Because I needed my car back for an appointment, they worked within my time schedule and got the job done on time despite an issue with corroded lug nuts. Couldn't be happier!
Vehicle: Ford Fusion
Service Date: 12/18/2017
Review Created: 01/14/2018 12:23 PM
WILLIE M. on 01/14/2018
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"Repair went great!! Thank you so very much"
Nice shop that is close by. They always do a great job
Vehicle: Jeep Wrangler
Service Date: 01/09/2018
Review Created: 01/14/2018 07:30 AM
Displaying Review 1 - 20 of 499 in total