Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

591 Reviews

98% Would Recommend
Latest Review 19 days ago

Reviews


CB
CINDY B.
San Diego, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Trustworthy
It's nice to find a mechanic that is honest, and respects his reputation. Not only has Bob given new life to an older truck, he has made recommendations that are realistic. Glad that he is close by my house too!

CD
CARLOS D.
La Mesa, CA
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Staff pleasant and professional.
Brought my car in for an alignment. Work conducted while I waited.

JB
Jayson B.
San Diego, CA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jayson said the business is really helpful and their customer service is really good.
This review was collected via phone interview by Customer Research Inc.

RM
Ruben M.
San Diego, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ruben said the business provided fast service.
This review was collected via phone interview by Customer Research Inc.

AW
AARON W.
San Diego, CA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
O2 sensor issue
Had an issue with my o2 sensor that was difficult to pinpoint. Rather thank making a unnecessary fix, Bob Brown took the time to make sure the right replacement was made. Great mechanic!

Verified Customer
San Diego, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great service!!!
Knowledgeable personnel

DB
David B.
La Mesa, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
David said, this business does good quality of work, they are timely and have good prices.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
California
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Robert said he was completely satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

LG
LYDIA G.
San Diego, CA
Nissan Sentra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/11/2018
Nissan repairs
I was recommended to your place but my experience hasn’t been great. Came for engine light on and decreased speed going up inclines. Paid for diagnostic test, recommend two parts to be replaced among othering unrelated things. Had both parts replaced for the engine light and when I left the lot the light came back on. Had repairs done at Sears at a lesser price for shocks/sturts and those recommendations were still listed on my invoice as recommended repairs. Not updating recommendations after having repairs done somewhere else and maybe unnecessary parts replaced that maybe not needed Bringing back car for them to have them diagnostic engine light again!

AF
ADAM F.
San Diego, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Dodge truck repair.
Thank you bob, great service and fast. I am very very happy with the repairs and the maintenance you performed on my truck. I have 2 more vehicles and you have my business. Thanks again.

BS
BILL S.
San Diego, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Service
Friendly and no unnecessary upselling

RH
RICHARD H.
Spring Valley, CA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Quick and efficient!
I've brought two different cars here 3 times, and they've been done by the next day. They know what they're doing. One time my car wasn't starting, but gas gauge was just messed up, so they put gas in it and told me that was the issue. I just had to pay for the gas they put in. They have integrity, and sometimes it's worth it to pay for integrity.

HC
Hannah c.
San Diego, CA
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Hannah said the employees were thorough. They provided transparent service. They provided good service. The work was done promptly. She had no service issues.
This review was collected via phone interview by Customer Research Inc.

DB
Dorothy B.
San Diego, CA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dorothy said everything went well. The staff members were able to give her the parts that they replaced, which she appreciated, and they answered questions for her.
This review was collected via phone interview by Customer Research Inc.

GC
Glen C.
San Diego, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Glen said he has been going to this business for 20 years, and he is always treated fairly.
This review was collected via phone interview by Customer Research Inc.

CR
Christian R.
San Diego, CA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Christian said the service was timely, and the staff was cordial and nice. Also the price was lower than what they quoted him on.
This review was collected via phone interview by Customer Research Inc.

LR
Lucio R.
San Diego, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Lucio said the service at this business was fast.
This review was collected via phone interview by Customer Research Inc.

JR
Judy R.
San Diego, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Judy said the visit to this business was great. She loves them and will return. She wishes they had Saturday hours.
This review was collected via phone interview by Customer Research Inc.

CD
Carol D.
California
Cadillac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Carol said she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

RH
RALPH [ BUD] H.
San Diego, CA
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Did exactly what they said they would do.
The A/C stopped working in the car, so I made an appointment to have it looked at. They said they would take a look and give me a call. A few hours after that they did, and a few hours after that the car was ready for pickup. That is the first time in a long time I didn't have to pester the repair shop for answers. Thanks Bob Brown's

Displaying Review 1 - 20 of 591 in total