Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1819 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 4.9154889/5Overall Rating 4.9154889/5Overall Rating 4.9154889/5Overall Rating 4.9154889/5rating 4.9154889
Original
Overall Rating 2.34286/5Overall Rating 2.34286/5rating 2.34286rating 2.34286rating 2.34286
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


JO
James O.
Newcastle, OK
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Quick and efficient service
Thought my car might take most of the day, it was done in a few hours. Always very pleased with how I am treated when I take my car in for service. Everyone is very friendly and helpful!
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/18/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

KC
Kevin C.
Oklahoma City, OK
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Review
Tried to sell additional services that can be done at other local places much cheaper.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/18/2018

Thank you very much for the 5 star review it is appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

RK
Ralph K.
Edmond, OK
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Good every time
The computer froze and we could not check out. The service coordinator was quick to find a solution and was able to leave quickly.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/17/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

KN
Kelley N.
Oklahoma City, OK
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Dependable service
Always nice to have a great place to take our Hyundais for service.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/15/2018

Thank you very much for the kind words and 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

PB
Pamela B.
Blanchard, OK
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Service dept
Great job as always
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/14/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Good service
The service department was great.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/13/2018

Thank you for taking the time to complete the survey it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

EP
Ed P.
Oklahoma City, OK
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
*
*
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/13/2018

Thank you for taking the time to complete the survey it is very much appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

PM
Patrick M.
Edmond, OK
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Service
Excellent Service Department
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/12/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service
Promptly called to fix any issues we had. Thank you very much.

Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018 Category: Service
Bad service
Service broke the part on my seat and didn't fix it. Left it hanging there and told us it would be 200.00 to fix.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/12/2018

Thank you for the feedback and taking the time to speak with Jake about your concerns so we can address them. Your business is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

HU
Heidi U.
Oklahoma City, OK
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
John
John in service department
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/11/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

CW
Carolyn W.
Oklahoma City, OK
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Customer
Got me in and out fast
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/11/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Lawton, OK
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Impressed
Was worried when my Santa Fe stopped working on my out of town trip. John and his crew at Bob Howard Hyundai took care of everything. They gave an estimated work time to replace a motor and delivered on time. Thanks for the great job.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/10/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TK
Tsai Hsia K.
Oklahoma City, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
As always a great experience!
This is the best dealership I have ever seen!
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/10/2018

Thank you so much for the kind words and 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AH
Amina H.
Oklahoma City, OK
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Good staff
The place will be great when staff and service are great
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/07/2018

Thank you very much for taking the time to complete the survey it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Oklahoma City, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Fast Service
They were so fast.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/07/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

Verified Customer
Yukon, OK
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Always delivers
Great service
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/05/2018

Thank you very much for the 5 star review it is greatly appreciated by myself and all the employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

PS
Peggy S.
Yukon, OK
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Oil change
Free oil changes
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/05/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

IS
Ismail S.
Oklahoma City, OK
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Well done
The service was great. The car came out sparkling. Great service tech and engineer. Thanks Jason.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/04/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

TZ
Tin Z.
Oklahoma City, OK
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
So great
I appreciated for your wonderful help on my regular car service schedule. And also, I hope that your wonderful help of kind and consideration will highly be appreciated for my coming financing new car.
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/04/2018

Thank you very much for the 5 star review it is greatly appreciated by all employees!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com

AB
Andrew B.
Oklahoma City, OK
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Car work
Great
Ray D., Service Mgr from Bob Howard Hyundai responded on 12/03/2018

Thank you very much for the 5 star review it is greatly appreciated!

Ray Denson
Service Manager
Bob Howard Hyundai
405-634-8900
rdenson@bobhowardauto.com