Reviews
Verified Customer
Saturn Ion
Verified
Excellent rapport with customers
I always bring my car to bobs auto. It’s a wonderful family who is in the business of not ripping people off. They bring you to your car to show you exactly what is wrong so you know that they are not trying to fool you. They even find you other options so you aren’t stuck. They are amazing. 10/10
Recommended
LW
Linda W.
Mazda MX-5 Miata
Verified
Fair and trustworthy.
Bob's is a honest and capable auto repair shop. They don't try to sell you unnecessary repairs and are fair in their prices.
Recommended
BB
Brittany B.
Florida
Hyundai Veloster
Verified
Brittany said the staff provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TH
Taylor H.
Florida
Hyundai Elantra
Verified
Taylor said she had to keep asking for an update but she was not able to get one.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Chris W.
Florida
Land Rover Discovery Sport
Verified
Chris said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Richard H.
Florida
Chevrolet Colorado
Verified
Richard said the employees were very friendly, professional, and they provided excellent service. He liked the service atmosphere.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
James S.
Florida
Nissan Frontier
Verified
James said the staff at the facility ended up not being able to fix his vehicle on the same day as the drop off. He wasn't told until 5 pm, but he's used them before and he'll use them again.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Matt S.
Florida
Jeep Patriot
Verified
Matt said everything was fine, with the exception that his vehicle was not ready when the business said it would be. He was expecting to pick it up on a Wednesday but it was not ready until the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.
AC
Alexis C.
Florida
Saturn Astra
Verified
Alexis said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Mikayla G.
Florida
Kia Rio
Verified
Mikayla said the service was great. She was able to get in and out and the vehicle works well.
Recommended
This review was collected via phone interview by Customer Research Inc.
MQ
Melissa Q.
Florida
Mercury Villager
Verified
Melissa said the business was very accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Dionne W.
Nissan Altima
Verified
Too much money to still be broken
Brought in a car that was being previously worked on so Bob’s could finish up the clutch set change. Paid $1500 to pick up my car only to break down before reaching Railroad Square. Decided to take the car home and take a look myself. Bolts and screws were not correctly attached so I took it to a transmission shop. Very friendly people but, unfortunately, not the most professional job. Only getting three stars because of friendly atmosphere.
CT
Christina T.
Florida
Jeep Wrangler
Verified
Christina said they are excellent and they did a good job but, she was disappointed that they did not call her about when her parts was coming in. She said she had to call them a couple of days later regarding the parts.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jamie D.
Florida
Chevrolet Cruze
Verified
Jamie said they provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Bill M.
Florida
Saturn VUE
Verified
Bill said he found the place 2 years ago and they have helped him with his older vehicles. They have kept his vehicles on the road, they do a wonderful job for him and they've been great,
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Charlotte S.
Florida
Ford Explorer Sport Trac
Verified
Charlotte said her experience with the business was awesome. She had contacted a couple different people to ask about helping her change out her battery cable, and she was harassed by them. When she finally spoke to the business, they were very kind and didn't charge her for the help they gave her. The staff was generous, nice, friendly, and absolutely wonderful. The business was very clean, which she respects. Her last mechanic was so rude that she decided to give the business a shot, and she was so glad she switched to them.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Brandon J.
Florida
Chevrolet
Verified
Brandon said the staff was helpful with telling him what the issue was and what parts were needed. He said the work was planned out well, and the his vehicle is running well now. He said Daniel is a good worker.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jeffrey H.
Florida
Nissan Sentra
Verified
Jeffrey said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jing C.
Florida
Ford Mustang
Verified
Jing said this facility has good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Sandy W.
Florida
Nissan JUKE
Verified
Sandy said the staff treated her well and were prompt. She said she was very happy with the service and will go back again.
Recommended
This review was collected via phone interview by Customer Research Inc.