Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

569 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


ZF
Zack F.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Zack said they are amiable and cooperative and communicative. They are a joy to deal with.
This review was collected via phone interview by Customer Research Inc.

LM
Luis M.
Tallahassee, FL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Luis said this business was good. They were very nice. He liked the work and the environment, it was a nice place, and the people were nice. He liked the customer experience.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
The service is always Great!! You are never forced to pay for something that's not needed. You are always informed about the issues for your vehicle.
No matter when I need to have my car serviced, Misty Sullivan and her staff always take good care of me. I have an older model Lexus GS 300. When I began having issue with it, I took it to several auto shops in Thomasvill Ga and another dealership here in town. They only gave me empty promises and took my money and nothing was ever fixed. Then I took my car to Bob's Auto Repair and I met Misty. Her knowledge about my Lexus blew my mind. Just from the conversation we had about some of the issues I was experiencing, she was able to provide pertinent information about my vehicle that none of the other shops could. I am sooooo glad that I found her and I will continue to be a loyal customer. So, if you're looking for a Winner, then drop that 1 piece chicken dinner and get over to Bob's Auto Repair where they give you a Full Meal..........

AB
Alicia B.
Dodge Journey
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/20/2018
Extremely satisfied
I was extremely satisfied with my control arm not being replaced properly and then taking the car back in only to find out that although there were several mechanics available that none of them were qualified to correct the problem.

NL
Nigel L.
Florida
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Nigel said he is always satisfied.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Florida
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Paul said the staff at this business are very professional and were able to repair the problem correctly and in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AP
Angie P.
Florida
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Angie said everything was done pretty quickly and everything is good.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Very welcoming staff and they do work very well.
I took my car to this place and this guy's did a wonderful job...

KO
Karli o.
Florida
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Karli said this business is quick, efficient and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LR
Lovette R.
Florida
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Lovette said they are always pleasant and they do a great job.
This review was collected via phone interview by Customer Research Inc.

DS
Daena S.
Florida
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Daena said the quality service at the business was good and they were also very friendly.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandon J.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Brandon said he received excellent service at the business. The staff were professional, understanding, and prompt.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Michael said they are friendly and they get the work done on time. The ladies at the front desk are great and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

ND
Noah D.
GMC Canyon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018
Good service
I had great service and it was done timely. The staff was very helpful and polite. However, I had a pair of headphones in my center console that went missing at some point between my tow and me picking up my truck.... Other than that , 5 stars

KM
Kim M.
Florida
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kim said she was very satisfied with the work at the business.
This review was collected via phone interview by Customer Research Inc.

KS
Keon S.
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
K Scott
Thank you again!

BB
Bobby B.
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Bobby Brooks
Great job as always........... Just The Best, B

LS
Linda S.
Florida
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Linda said she would highly recommend this business. She has been taking vehicles to them for more than twenty years.
This review was collected via phone interview by Customer Research Inc.

AV
Ashley V.
Florida
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Ashley said the service was good.
This review was collected via phone interview by Customer Research Inc.

XX
Xiaoyu X.
Florida
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Xiaoyu said the business's service is very good and professional. She said she will go back again.
This review was collected via phone interview by Customer Research Inc.