Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

517 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


Anonymous avatar
Verified Customer
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Excellent rapport with customers
I always bring my car to bobs auto. It’s a wonderful family who is in the business of not ripping people off. They bring you to your car to show you exactly what is wrong so you know that they are not trying to fool you. They even find you other options so you aren’t stuck. They are amazing. 10/10

LW
Linda W.
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Fair and trustworthy.
Bob's is a honest and capable auto repair shop. They don't try to sell you unnecessary repairs and are fair in their prices.

BB
Brittany B.
Florida
Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Brittany said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

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Taylor H.
Florida
Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/10/2018 Category: Service
Taylor said she had to keep asking for an update but she was not able to get one.
This review was collected via phone interview by Customer Research Inc.

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Chris W.
Florida
Land Rover Discovery Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Chris said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

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Richard H.
Florida
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Richard said the employees were very friendly, professional, and they provided excellent service. He liked the service atmosphere.
This review was collected via phone interview by Customer Research Inc.

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James S.
Florida
Nissan Frontier
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/04/2018 Category: Service
James said the staff at the facility ended up not being able to fix his vehicle on the same day as the drop off. He wasn't told until 5 pm, but he's used them before and he'll use them again.
This review was collected via phone interview by Customer Research Inc.

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Matt S.
Florida
Jeep Patriot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Matt said everything was fine, with the exception that his vehicle was not ready when the business said it would be. He was expecting to pick it up on a Wednesday but it was not ready until the next day.
This review was collected via phone interview by Customer Research Inc.

AC
Alexis C.
Florida
Saturn Astra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Alexis said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Mikayla G.
Florida
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Mikayla said the service was great. She was able to get in and out and the vehicle works well.
This review was collected via phone interview by Customer Research Inc.

MQ
Melissa Q.
Florida
Mercury Villager
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Melissa said the business was very accommodating.
This review was collected via phone interview by Customer Research Inc.

DW
Dionne W.
Nissan Altima
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2018
Too much money to still be broken
Brought in a car that was being previously worked on so Bob’s could finish up the clutch set change. Paid $1500 to pick up my car only to break down before reaching Railroad Square. Decided to take the car home and take a look myself. Bolts and screws were not correctly attached so I took it to a transmission shop. Very friendly people but, unfortunately, not the most professional job. Only getting three stars because of friendly atmosphere.

CT
Christina T.
Florida
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Christina said they are excellent and they did a good job but, she was disappointed that they did not call her about when her parts was coming in. She said she had to call them a couple of days later regarding the parts.
This review was collected via phone interview by Customer Research Inc.

JD
Jamie D.
Florida
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jamie said they provided good service.
This review was collected via phone interview by Customer Research Inc.

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Bill M.
Florida
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Bill said he found the place 2 years ago and they have helped him with his older vehicles. They have kept his vehicles on the road, they do a wonderful job for him and they've been great,
This review was collected via phone interview by Customer Research Inc.

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Charlotte S.
Florida
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Charlotte said her experience with the business was awesome. She had contacted a couple different people to ask about helping her change out her battery cable, and she was harassed by them. When she finally spoke to the business, they were very kind and didn't charge her for the help they gave her. The staff was generous, nice, friendly, and absolutely wonderful. The business was very clean, which she respects. Her last mechanic was so rude that she decided to give the business a shot, and she was so glad she switched to them.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandon J.
Florida
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Brandon said the staff was helpful with telling him what the issue was and what parts were needed. He said the work was planned out well, and the his vehicle is running well now. He said Daniel is a good worker.
This review was collected via phone interview by Customer Research Inc.

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Jeffrey H.
Florida
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Jeffrey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Jing C.
Florida
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Jing said this facility has good service.
This review was collected via phone interview by Customer Research Inc.

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Sandy W.
Florida
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Sandy said the staff treated her well and were prompt. She said she was very happy with the service and will go back again.
This review was collected via phone interview by Customer Research Inc.