Boch Collision

Varma said the business provided good customer service.

Spoke with Julie. She said the repair was fast and correctly done.

John said he was happy with the repairs and the speed in which they were done. He had to call in for updates.

Valentina said that Brian was really nice, called her to give updates and did good work.

Yvette said when the vehicle was finished, the staff told her she had to return her rental vehicle the next day, but they had not received the check from her insurance company, so it created a problem when they couldn't release her vehicle.

Jeffrey said the business did a nice job. However, he said the staff told him it would be a week, but when it was over a week before he was notified, he called and they said it was a parts delay.

Lisa said she had a great experience due to the manager and his level of communication. Her vehicle was picked up, he communicated with her throughout the entire process and did not have to step foot in the facility until it was time to pick it up. They were always proactive and the quality looked pristine.

Mark said the staff got the repairs done on time, and the vehicle looks good.

Seon said the employees were honest and did a good job.

John said overall the experience was good. He stated there were some screws missing in his door that needed to be taken care of, but other than that, everything was fine. He mentioned he did not receive his vehicle until 4 weeks after the expected time because they had to wait for the second inspection.

Dennis said the employees were very efficient, did a great job and he had no issues. He had to call in for updates. He was not promised a time when his vehicle would be ready.

Scott said the business does communicate well. He said they were on time and under budget. It was a great experience and he would like to have Kenneth commended. He said that Kenneth was fantastic and he appreciated all of his effort.

Spoke with Mary. She said her sister, Margaret, was very happy. She added this was the 4th time they have taken care of her vehicle and from what she understood, Tom was absolutely fabulous.

Paul said there were issues with the amount of time it took for the repairs to happen. He was satisfied with the repairs. He was not totally satisfied with the way he was treated because he did not get responses to his calls on a timely basis. Even with the issues already stated he would still recommend this business.

David said everything came out the way he had hoped.

Sonali said he liked the customer service the staff provided. They were professional. They did an excellent job repairing his vehicle, and he did not have to go back for any reasons.

Joao said that the experience was the best and the vehicle was done early.

Anthony said the business was very responsive and they also kept him updated with the repair work.

Donn said he had a very good experience. He did have to keep calling to get updates and there was no promised time the vehicle would be ready by.

Karla said her experience and the quality were good.