Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(6,058 Reviews)

98% Would Recommend
Latest Review 2 days ago

Reviews


CK
Carolyn K.
Massachusetts
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2020 Category: Collision
Carolyn said the overall experience at this business was fine. The repairs were delayed. She did not receive her vehicle until 2 weeks after it was promised. She is not sure of what caused the delay.

TD
Thomas D.
MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Spoke with Ray. He said they not only cleaned the vehicle, but they removed all of the old scratches and it looks like new.

MV
Marissa V.
Cambridge, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Marissa said the business provided great customer service and a great repair.

SG
Stephen G.
Cambridge, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Stephen said that he was satisfied with their customer service and happy with the quality of work. He wished it hadn't taken so long. It was supposed to be done in 2 weeks. It took 4 weeks to finish because they found additional damage. There were issues with their phone service, but when he emailed them, he got a response back from them.

MO
Margaret O.
New Bedford, MA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2020 Category: Collision
Margaret said she had to take the new vehicle back for the sensor light which hadn't been replaced. She was the one to call for status update.

MP
Mario P.
Burlington, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020 Category: Collision
Mario said he's used this facility before and gets good quality work.

DB
Donna B.
Burlington, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020 Category: Collision
Donna said the staff were quick and precise with the repair and they kept her updated. Her vehicle was finished a day early.

SF
Sophia F.
Boston, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Collision
Sophia said the business treated her well, they were very professional and the repairs were done in a timely manner.

CB
Christopher B.
Blackstone, MA
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/31/2020 Category: Collision
Christopher said he had to return with his vehicle the first time he used this repair business and the 2nd incident the fender clips were not securely attached. With this being a professional repair facility the quality control should have noticed the things that he was able to see before he was even contacted to pick up his vehicle. He added he wondered what happened with the quality control.

JG
Joseph G.
Boston, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Collision
Joseph said they did a very good job. He said there was a 3 day delay because they found additional damage.

AD
Anthony D.
MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Collision
Anthony said they did a great job, they were timely and the craftsmanship was good.

FG
Fannie G.
Dorchestr Ctr, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Collision
Fannie said she is very satisfied and the vehicle, it looks really good, inside and out. The person she deal with, Tom, was awesome in helping her through the insurance and everything. He was excellent.

AM
Ana M.
Brockton, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020 Category: Collision
Ana said the business is the best but she didn't receive status updates during the process.

KA
Karen A.
Plainville, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Collision
Karen said her vehicle looks beautiful and that they did a nice job.

CR
Coquista R.
Brockton, MA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Collision
Coquista said her experience was fine and the staff let her know what they were doing.