Review for Boch Collision
Richard A. on 08/20/2013
Richard said this business did a good job. The color of paint did not quite match the factory paint. The metal flake in the paint used for repainting is bigger than those in the factory paint. He is taking his vehicle back to them because on the front bumper near the grill, there are small hairline cracks where the paint didn't cure right. He said it did not get into the paint shop quick enough. They relayed to him that it was being reassembled. He was promised his vehicle would be done on a Friday and his vehicle wasn't delivered to him until Thursday of the following week. He could have the same luck taking it to someone else who could do the same repairs.
Service Date: 08/02/2013
Review Created: 08/20/2013
This review was collected via phone interview by Customer Research Inc.
Crista C. at Boch Collision responded on 08/29/2013
On this vehicle it looks as though the grille comes painted when purchased, we did not have to paint that particular part. When we called and spoke to the customer he seemed quite happy.