Nickmime said she was very disappointed with her experience. She is a repeat customer and even bought her vehicle at the business. Her tire pressure light is on now and will not go off. Also when she picked up her vehicle it was filthy. There are still dirty hand prints and grease stains throughout the vehicle. She called and spoke with Michelle at the business and was pleased with how she was treated by her. Michelle offered to take care of everything and even clean her vehicle for her. She appreciated that Michelle would take her own time to clean a customer's vehicle.
Recommended
Bob B., Manager from Nucar Auto Collision Center responded on 05/22/2012 03:17 AM
this has been address the vehicle went for alignment after cleanup and unfortunely no one spootted a few finger prints on the door from service, tire light customer needed air in one of the tires. all set customer happy
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer