ReScore Reviews™ (15)

ReScore
Overall Rating 4.933336/5Overall Rating 4.933336/5Overall Rating 4.933336/5Overall Rating 4.933336/5rating 4.933336
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service."
Great job on repair.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 04:59 PM
Paul G., Service Manager at Borman Autoplex responded on 10/16/2017

Thank you for the opportunity to serve you.  We appreciate your business and the kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Larry B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people"
good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:28 PM
Paul G., Service Manager at Borman Autoplex responded on 10/16/2017

Thank you for choosing the Borman Autoplex.  We value your business and kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Kenneth S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recalls"
Timely. Professional. Honest all with a smile
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 02:53 PM
Paul G., Service Manager at Borman Autoplex responded on 10/16/2017

Thank you for making the trip south for your vehicle's needs.  We appreciate your business and the positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Paul B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Borman Hyundai Service"
All of the personnel that I interacted with were very polite and professional. They make you feel welcome and at ease. The process was easy and you don't feel like anyone is out to take advantage of you or rip you off. It was a very pleasant experience.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 06:54 PM
Paul G., Service Manager at Borman Autoplex responded on 10/13/2017

It is our pleasure to serve you.  We appreciate you taking the time for the positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Claudia S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great customer service. Got two cars from you all.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:50 PM
Paul G., Service Manager at Borman Autoplex responded on 10/13/2017

We appreciate your continued business and kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service always"
Mayra always takes great care of my vehicle
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:41 AM
Paul G., Service Manager at Borman Autoplex responded on 10/10/2017

Thank you for allowing Mayra & the Borman Autoplex to take care of your vehicle.  We value your business and your kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Thomas M. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Maintenance 5000 mile oil change"
I was greeted by service advisor Myra. She truly is an asset not only to Hyundai but also to Borman Auto Plex. She was attentive to my service needs and asked if I hand any questions. Her manner of speaking to customers and then listening is noteworthy. It is a real pleasure to come here.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 04:55 PM
Paul G., Service Manager at Borman Autoplex responded on 10/09/2017

Thank you trusting Mayra and the Borman Autoplex with servicing your vehicle.  We appreciate your business and your positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
GEORGE G. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change"
Process was easy service was fast staff is nice
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:25 PM
Paul G., Service Manager at Borman Autoplex responded on 10/04/2017

Thank you for allowing us to perform your first oil change.  We appreciate your business and positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Twyla M. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Borman employee's always greet you with a smile. This company cares about customer service. Great communication and efficient with their service.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 12:40 PM
Paul G., Service Manager at Borman Autoplex responded on 10/03/2017

Thank you for trusting us for your vehicle's care.  We appreciate your business and kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Verified Customer on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely and professional for three recalls."
Would recommend.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 09/30/2017 11:26 AM
Paul G., Service Manager at Borman Autoplex responded on 10/02/2017

Thank you for allowing us to repair your vehicle!  Please let us know what we can do to earn five stars your next visit.

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Irene Y. on 09/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Friendly Place"
pls see first box I filled in
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/25/2017 12:47 PM
Paul G., Service Manager at Borman Autoplex responded on 09/25/2017

We apologize that we did not meet your expectations.  We appreciate you giving us the opportunity to take care of your vehicle.

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
David B. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is good"
fast service is always a plus, especially with my work.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/24/2017 05:00 PM
Paul G., Service Manager at Borman Autoplex responded on 09/25/2017

It is our pleasure to take care of you efficiently.  Thank you for your business and your positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Nancy W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient service"
Always done properly and in a timely manner!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 06:35 PM
Paul G., Service Manager at Borman Autoplex responded on 09/20/2017

Thank you for trusting the Borman Autoplex and Lisa.  We appreciate your kind words and your continued business!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
John K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Friendly, helpful personnel and clean store.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:15 AM
Paul G., Service Manager at Borman Autoplex responded on 09/19/2017

Thank you for traveling west to have your service done.  We appreciate your business and positive feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake job"
Excellent job
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:44 PM
Paul G., Service Manager at Borman Autoplex responded on 09/19/2017

Thank you for allowing us to make care of your brakes.  We appreciate your business and kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintaince "
Friendly employees
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:23 PM
Paul G., Service Manager at Borman Autoplex responded on 09/18/2017

We appreciate your business and your kind feedback!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Gorge M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely service"
yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:43 AM
Paul G., Service Manager at Borman Autoplex responded on 09/18/2017

Thank you for your kind feedback and your business.  We appreciate you!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Thomas H. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Definitely would recommend Borman
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:35 AM
Paul G., Service Manager at Borman Autoplex responded on 09/15/2017

Thank you for your recommendation and for your business!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Verified Customer on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficient courteous service"
Every time I go there I always get prompt service and staff is very friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 08:09 PM
Paul G., Service Manager at Borman Autoplex responded on 09/15/2017

Thank you for your repeated business and positive response! What can we do to earn five stars next visit?

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
Sharon C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Outstanding service management by Lisa!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/13/2017 01:35 PM
Paul G., Service Manager at Borman Autoplex responded on 09/13/2017

Thank you for your business and the positive review!

Paul Garay
Service Manager
Borman Autoplex
575-528-1744
paul.garay@bormanmotors.com
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