Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

669 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


DB
deb b.
Tigard, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Five Stars!
Great job as usual. Professional friendly staff......on time start and on time finish! Thank you Brake force!

TG
Tami G.
Portland, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Tami said they always take care of her.
This review was collected via phone interview by Customer Research Inc.

SA
STEPHANIE A.
Tualatin, OR
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Customer service and car knowledge
Justin your amazing, and sorry we only found out about brake force now. Appreciate the car experience and honesty.

BH
BRIAN H.
Portland, OR
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Above and beyond
Justin did much more then he needed to. All the folks at the shop were very knowledgeable and friendly. Professional group.

ES
Eric S.
Oregon
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Eric said the service was good.
This review was collected via phone interview by Customer Research Inc.

PS
Pj S.
Oregon
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
PJ said the service was spectacular. Everyone was friendly, it was a helpful business, fairly priced, fast, painless and they were accommodating. They even replaced her windshield wipers. She added she couldn't wait to come back for more service. It was really, really wonderful service and she is going to have all of her oil changes and other services done here, from now on.
This review was collected via phone interview by Customer Research Inc.

SC
SAMANTHA C.
Tigard, OR
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Great service and amazing customer service
I have taken my Honda Pilot to brake force for years. I had a major service needed and your manager Justin was fantastic. He explained what was wrong and the work was done well.

Thank you

RG
Russel G.
Oregon
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Russel said the staff provide good customer service, and do great on the overall work done. He wanted to mention that the staff are professional and knowledgeable, and he would for sure recommend them.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Tigard, OR
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
John said the mechanics were refreshing, they were upfront, were interested and in the end they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
JOHN B.
Portland, OR
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Happy
Dropped off my A4 for squeaking brakes. Was nice to get such professional , quick , with quality work done on my brakes. The price was very good. I will be back.
Justin rocks!

JG
JULIE G.
Canby, OR
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Thorough and friendly
Went in for brakes and they did a thorough inspection. Said my brakes were still good and didn't need replaced. Did say my rear bearings are making noise and will need to be replaced soon. Gave me quote and charged me nothing. Very polite and friendly.

TH
Terry H.
Portland, OR
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019 Category: Service
Terry said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TC
Tati C.
Oregon
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Tati said the service was relatively fast. The employees were super helpful, friendly and gave him the best price they could.
This review was collected via phone interview by Customer Research Inc.

YC
YAQUI C.
Woodburn, OR
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
The Service!!
Great Service is what makes Breke Force my number 1 option when it comes to my car needs...
Thanks for Brake Force Team!!!

IH
Ian H.
Oregon
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Ian said he trusts that this business did a great job. They took the time to thoroughly explain all the work to be done and got it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Oregon
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Greg said the technicians did exactly what they said they would do and the work was done at the quoted price. There were not any surprises like one might find at other repair businesses. Justin is amazing.
This review was collected via phone interview by Customer Research Inc.

CK
Cindy K.
Oregon
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Cindy said that the service took a long time but other than that it was fine.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Tigard, OR
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Rick said they were quick and did not charge anything
This review was collected via phone interview by Customer Research Inc.

EW
ELIJAH W.
Beaverton, OR
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019
Good overall service
I had a good experience at Brake Force. Friendly staff that made sure I understood what repairs were going to be most effective for my car and budget. Only down side was the wait. I had gone in hoping for a quick drum shoe swap but it ended up taking almost 3 hours since I had to have the drums and all other hardware replaced. Not all their fault, but it did still drag on longer than I thought it should take. But I will say, my brakes feel wonderful now!

BP
Ben P.
King City, OR
Nissan Rogue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/21/2018 Category: Service
Ben said he would not recommend the business for service because of their lack of timeliness. The staff told him it would only take 20 minutes, and to come back in the morning and when he did they were unable to start on it for a while, so he had to reschedule the service again.
This review was collected via phone interview by Customer Research Inc.