Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3459 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 3.8833333/5Overall Rating 3.8833333/5Overall Rating 3.8833333/5rating 3.8833333rating 3.8833333
Original
Overall Rating 2.05085/5Overall Rating 2.05085/5rating 2.05085rating 2.05085rating 2.05085
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Miami Beach, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Excellence Service
Service agent great job, courtesy.

Verified Customer
Miami, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Title
Comments
Alejandro H., Service Manager from Braman Hyundai responded on 02/21/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

SS
Sylvia S.
Miami Beach, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2019 Category: Service
Time is of the essense except here
You should have a wider variety of tires in stock to accomodate the customer's purchase capability. It took 1.5 days to get a new tire installed since the Elantra did not come with a spare tire.
Alejandro H., Service Manager from Braman Hyundai responded on 02/21/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. We would like to offer you a complimentary oil change and tire rotation on your next service if you would like to re-rate us.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miramar, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Service at Braman
Satisfied
Alejandro H., Service Manager from Braman Hyundai responded on 02/21/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

GR
Gustavo R.
Miami, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Excelente servicio
Exelent servicio hacia sus cliente muy atento a todo.
Alejandro H., Service Manager from Braman Hyundai responded on 02/21/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miami, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Best ever
One the best people Gary is great customer service
Alejandro H., Service Manager from Braman Hyundai responded on 02/20/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miami, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Good knowledge about what they are doing.
Excelent service , they leave my car like new ...
Alejandro H., Service Manager from Braman Hyundai responded on 02/20/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

JL
Joaquin L.
Miami, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Car Service
Excellent Service! Fausto was really nice and profesional,made me feel very satisfice.
Alejandro H., Service Manager from Braman Hyundai responded on 02/20/2019


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miami, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great service
Excellent service
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miami, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service visit
Easy, as usual
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

TC
Trisha C.
Miami, FL
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
customer service was outstanding
I was over the moon with the level of service and friendliness.
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

MP
Madelaine P.
Hialeah, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Excellent
5 stars
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

AH
Alejandra H.
North Bay Village, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Alejandra Henao
Excellent service!
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Verified Customer
Miami, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Good costumer service.
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

KC
Kerly C.
Miami, FL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Great customer service!
Timely reliable and courteous service
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

JH
Jorge H.
Miami Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly and efficient staff
They scanned and found why the engine light n the dash board was on...simple and fast
Alejandro H., Service Manager from Braman Hyundai responded on 02/19/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

RP
Rade P.
Bay Harbor Islands, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Rade Petrovic
Excellent.Carlos Poirot is a great help
Alejandro H., Service Manager from Braman Hyundai responded on 02/18/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

RF
Roberto F.
Miami Beach, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Review
Nice work as always. I was there because they vandalized the mirror of my car. I called last minute to have it repaired and Carlos Poirot was able to accommodate an appointments to have it fixed. I was also surprised on how fast they were able to fix it.
Thanks!
Alejandro H., Service Manager from Braman Hyundai responded on 02/18/2019


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

CB
Catherimarty B.
Miami, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Customer service- Diana
Diana at Brahman’s is great. She is attentive, smart, and personable
Alejandro H., Service Manager from Braman Hyundai responded on 02/18/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

LO
Lazaro O.
Miami, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Buen servicio
Gracias
Alejandro H., Service Manager from Braman Hyundai responded on 02/18/2019

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com