Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2714 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 3.8823518/5Overall Rating 3.8823518/5Overall Rating 3.8823518/5rating 3.8823518rating 3.8823518
Original
Overall Rating 2.07843/5Overall Rating 2.07843/5rating 2.07843rating 2.07843rating 2.07843
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


EC
Edward C.
Miami, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Owner mother Natty Chase
Carlos Poirot is a great asset to your company.
He is a very knowledgeable gentlemen.

DL
David L.
Miami, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
I brought my car in to repair a tire and Faulsto went above and beyond. It was my first visit to service and a great experience.

Verified Customer
Hollywood, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
Very friendly staff. Gary is very helpful and has great customer service. He was honest and transparent.

PC
Pablo C.
Miami, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great service
Great service. Gary is a great professional and everything was made on time.
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


DP
Daniela P.
Miami Beach, FL
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Five stars
I'm happy with the service of Diana, she is a great manager!
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


RF
Roberto F.
Miami Beach, FL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Visit July
Everything was awesome. I called with short notice because of a trip that just popped out, and Carlos just squeezed me in.
Everyone I interacted with was great.
Thank you!
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


DS
Dayani S.
Miami, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent
Excellent customer service, Fausto proved me with all the information I needed, help me out with me doubts. 5 starts
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


RG
Robert G.
Miami, FL
2015 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good service
Good service
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


CV
Cassandre V.
Miami, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent service
Service was excellent. Gary did an awesome job with my car per usual. I’m driving my vehicle with no issue so far so good👍🏾
LUIS M., service manager from Braman Hyundai responded on 07/16/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


JG
Janice G.
Miami Beach, FL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Thank you
Thank you Gary for taking such good care of me & my Santa Fe.
LUIS M., service manager from Braman Hyundai responded on 07/13/2018

Thank you for servicing your vehicle with BRAMAN .

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


CP
Catherine P.
Miami, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Service
Excellent polite anefficient
LUIS M., service manager from Braman Hyundai responded on 07/13/2018

Thank you for servicing your vehicle with BRAMAN .

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


Verified Customer
Hallandale Beach, FL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
.
.
LUIS M., service manager from Braman Hyundai responded on 07/13/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


JB
Julie B.
Miami, FL
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
My Hyundai Experience
Brought our 2014 Hyundai Sonata to Braman for a recall and some light maintenance last week. Were able to get right in and service representative suggested checking for any items that needed repair since I was still under warranty. Surprise, they found a couple of repairs we were not aware of as well as a routine oil change. Only little thing is they did not remember to put the reminder for oil change on my window. Other than that we were ready to go in 2 hours with everything done!
LUIS M., service manager from Braman Hyundai responded on 07/13/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


MC
Margalie St C.
Miami, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service
Kind friendly @ very professional
LUIS M., service manager from Braman Hyundai responded on 07/13/2018


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


Verified Customer
Miami, FL
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent service
Excellent service
LUIS M., service manager from Braman Hyundai responded on 07/13/2018


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


FM
Frank M.
Miami, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Good place
Good place
LUIS M., service manager from Braman Hyundai responded on 07/12/2018


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


CS
Cesar S.
Miami Beach, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
great service
Very comfortable place to visit.
LUIS M., service manager from Braman Hyundai responded on 07/12/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


CO
Cornelius O.
North Bay Village, FL
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jorge Q. and Diana
I have dealt with both these service agents and they make the process bearable.
LUIS M., service manager from Braman Hyundai responded on 07/12/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


ML
Maricarmen L.
Hialeah, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Friendly and welcoming customer service
My representative Mr. Jorge Quijano was extremely helpful and welcomed like if I was home. He explained and answered my questions.

Mr. Quijano is an asset to the Braman team and I’m always very happy with his service!
LUIS M., service manager from Braman Hyundai responded on 07/12/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com


Verified Customer
Miami, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tire blow out
Jorge fit me in with no pre-set appointment to replace a tire that blew out during the holiday.
LUIS M., service manager from Braman Hyundai responded on 07/12/2018

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com