Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

126 Reviews

98% Would Recommend
Latest Review almost 4 years ago

Reviews


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Corey C.
Norfolk, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Corey said the employees were really nice and knowledgeable and the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

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Pat T.
Virginia Beach, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Pat said he has always received good service from this business.
This review was collected via phone interview by Customer Research Inc.

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Linda B.
Virginia Beach, VA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Spoke with Theresa. She said this business is good.
This review was collected via phone interview by Customer Research Inc.

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Fen S.
Chesapeake, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Fen said this business got the job done and did what they said.
This review was collected via phone interview by Customer Research Inc.

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Mic S.
Norfolk, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Mic said the business was good and took care of any problems he had. They misdiagnosed the problem the first time, but they were forthcoming and took care of it.
This review was collected via phone interview by Customer Research Inc.

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Lauri B.
Virginia Beach, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Lauri said she can get her vehicle serviced anywhere but likes the friendliness of this business.
This review was collected via phone interview by Customer Research Inc.

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Ellen H.
Virginia Beach, VA
Saturn Ion 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Service
Ellen said this facility is good and they are honest. If they do not have the parts for her vehicle, they tell her right away. She believes she will be a regular customer.
This review was collected via phone interview by Customer Research Inc.

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Jacqueline L.
Virginia Beach, VA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Jacqueline said this business is always nice, caring and helpful.
This review was collected via phone interview by Customer Research Inc.

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Ken H.
Virginia Beach, VA
Cadillac Eldorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2014
They remember you.
This was quick, in and out for annual inspection. I called before hand, you said bring it in, I did, and was out of there with inspection in hand in less than 30 minutes. I can say this is not a typical experience, with most others, annual inspection is an all day affair.

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Micheal H.
Virginia
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Micheal said this business has a great staff. They worked with him and did not try to find extra things to fix on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Chris W.
Virginia Beach, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Service
Chris said this business was spot on with the assessment and his vehicle sounds incredible. Herb was great and friendly.
This review was collected via phone interview by Customer Research Inc.

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Richard A.
Virginia Beach, VA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Service
Richard said they took care of his service needs.
This review was collected via phone interview by Customer Research Inc.

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Abigail K.
Virginia Beach, VA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Service
Abigail said they were kind. They answered all of her questions. They were prompt.
This review was collected via phone interview by Customer Research Inc.

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Ryan D.
Virginia Beach, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2014 Category: Service
Ryan said his overall experience at this business was great and fantastic. The guy at the service counter was very fast and friendly.
This review was collected via phone interview by Customer Research Inc.

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Dwayne K.
Virginia Beach, VA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2014 Category: Service
Dwayne said they are good, and he liked the way they handled his service.
This review was collected via phone interview by Customer Research Inc.

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Jim M.
Smart Fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Jim said this business was quick, did not cost a lot, and able to fix the problem.
This review was collected via phone interview by Customer Research Inc.

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James M.
Florida
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2014 Category: Service
James said the staff member he dealt with was great, and made him feel really comfortable being from out of town.
This review was collected via phone interview by Customer Research Inc.

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Ernest S.
Virginia Beach, VA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2014
Speedy and personable Customer Service.
Life saver, they got me in when no one else could or would. No attitude with manager and staff. Friendly and on top giving good service.

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Melissa C.
Virginia Beach, VA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Melissa said she has taken her vehicle to the business several times, and on each visit the business not only changed her oil but did a total inspection of the vehicle.
This review was collected via phone interview by Customer Research Inc.

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Adam S.
Virginia Beach, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Adam said he really appreciates how nice and informative the gentleman behind the front counter was. He seemed to really care about his vehicle so he will start coming in for all of his repairs.
This review was collected via phone interview by Customer Research Inc.