business image

R & L Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(583 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(816) 353-6360

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6331 Raytown Rd Raytown, MO 64133

Affiliations

NAPA
R & L Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(583 Reviews)

GT
Gwen T.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2026
verified customerVerified Customer
10
Oil change
It was just an oil change, however, I was in dire straits! I resouviour was bare. How could I have let this happen. These guys know me and my vehicle habits. This had never happened before. They took care of me 🆘! For that I was safe and grateful. Thank you Mike and the guys under the vehicle hoods!
The Team from R & L Automotive responded on 10/01/2026 05:45 AM

We're glad to hear that we were able to rescue you from your oil change emergency! It sounds like your Sierra 1500 was trying to keep you on your toes, but we’re here to make sure you and your vehicle can avoid any dramatic turning points like that in the future. Our team always has your back, and we'll keep an eye on those reservoir levels so they don't pull another disappearing act. Here’s to many safe miles ahead in your trusty ride!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.