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Brickyard Automotive Repair & Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,651 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are Locust Grove & Henry County’s best choice for complete automotive maintenance and auto repair. Brickyard Automotive offers truly comprehensive car care, and we always strive to provide a comfortable and hassle-free customer experience. Whether you need a quick oil change, brakes inspection, general tune-up, car battery testing, new We are Locust Grove & Henry County’s best choice for complete automotive maintenance and auto repair. Brickyard Automotive offers truly comprehensive car care, and we always strive to provide a comfortable and hassle-free customer experience. Whether you need a quick oil change, brakes inspection, general tune-up, car battery testing, new tires or wheel alignment, A/C or heater diagnostics, emissions testing, or even your regular factory-recommended maintenance visit; Brickyard is fully equipped to diagnose, service, and repair virtually any mechanical or electrical component of your car, truck, or SUV. And yes, we are transmission specialists, with most factory re-manufactured transmissions covered by a 3-year, 100K mile guarantee.

Brickyard Auto Repair & Service in Locust Grove, GA has a team of skilled, ASE-certified mechanics committed to keeping your entire vehicle safe, reliable, and operating at top performance year ’round. Our knowledgeable service managers are determined to make sure you’re getting the best possible value on any recommended service. Why? Because we believe providing the highest standard of car care services –while making sure you enjoy the lowest cost of ownership over the life of your vehicle– is the best way to earn AND keep your business. We’re friendly, we’re fair, and we’re FAST, so you can just kick back and relax in our clean, comfortable lobby with free refreshments, TV, and WiFi!

At Brickyard Automotive, we want you to feel like family, so we’ll treat your car as if it were one of our own. And we’re pretty determined to make that car’s life as long and trouble-free as it can be.
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Categories
Auto Repair, Oil Change, Tires
Contact
(678) 379-2603

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
333 Stanley K. Tanger Blvd Locust Grove, GA 30248
Brickyard Automotive Repair & Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,651 Reviews)

GH
gravatar
Glenda H.
Locust Grove, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2022
0
Went here based on AAA and now I regret it
Do not take your car here under any circumstances. Brickyard Automotive (now ALPHA AUTOMOTIVE) is a disgrace to the automotive industry. They only pretend to have Christian beliefs and values to scam you out of your hard-earned money. I lost $2400 (not including the hundreds more I had to pay another auto repair company to do the work they pretended to do) and counting due to their mismanagement of my vehicle repair. Brickyard Automotive mechanics lack the critical thinking skills to properly repair a vehicle and have no problem returning it to you unrepaired and putting your life in danger.

You will need the Father, the Son, and the Holy Spirit to protect your life if you are driving a vehicle “repaired “by Brickyard automotive. Dont let their so-called Christian stance fool you.

I took my car here after hitting a curb that caused extensive damage. I was informed it would be $2400 to fix the car therefore I decided to fix it out of pocket versus making an insurance claim. I paid in full for my car repairs and when I picked it up I was presented with about $900 in more repairs for the car and the dashboard was full of lights for needed maintenance. How is this fair when I was told it would be $2400 to fix the vehicle in its entirety?

As I drove down Hampton Locust Grove road the car made a loud grinding noise. Brickyard Automotive butchered the vehicle enough for me to make it home. My father called them to discuss the car's current condition because it was obvious they didn’t respect me enough as a woman. The next morning I took the car back to Brickyard Automotive. Initially, they claimed nothing was wrong with the car because they drove it around the parking lot and didn't hear the noises. I called my father who insisted they take the car on the road so they could properly evaluate it. They finally reluctantly agreed and upon doing so claimed the vehicle needed additional work on top of the already paid $2400 and quoted $900 at pick up. However, they claimed I could go months to save up the money for the additional work despite the loud noise the car was safe to drive. At this point, I wished I filed an insurance claim but it was too late.

I trusted Brickyard Automotive would fix my vehicle for the agreed-upon price of $2400. I wish they were just honest enough to admit the job was too extensive for them and I would of went elsewhere. Ultimately, I ended up taking the vehicle to another automotive repair company in Locust Grove that had to redo the work Brickyard Automotive was supposed to do. When they showed me the parts Brickyrad used and how they tried to piece together my car I felt angered, saddened, and defeated.

In addition, this other shop stated they are constantly refixing vehicles that were serviced by Brickyard Automotive. I was informed I had no business driving the car and it was a severe accident waiting to happen. At that moment I realized this is why Brickyard Automotive had Bible scriptures plastered all over their shop. You are going to need the blood of Jesus if you let them anywhere near your car. Yes, I believe in Jesus but not trying to meet him anytime soon because Brickyard Automotive repairs set me up for a car accident. I have a family I need to live and provide for I dont want to leave this earth due to a preventable accident.
To date, I tried to dispute the charges through my bank and Brickyard Automotive lied stating the work was done in good faith. If I can prevent anyone else from going here with this review then I know the Lord is looking upon me saying, “Well done, good and faithful servant”. Not only do I hope this review will save another soul from being ripped off and save lives.
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