Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

180 Reviews

98% Would Recommend
Latest Review about 23 hours ago

Reviews


AM
AUCTAVIA M.
Conyers, GA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great honest service
Great honest mechanic, they know what they are doing. Great communication.

IL
IRENE L.
Lithonia, GA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Accessible Mercedes Service Center provides peace of mind.
Unique Mercedes Service Center is close to home and will eliminate the time and heavy Atlanta traffic that was required to have my car serviced at the dealership. It was a pleasure to meet Devon, because I see a knowledgeable businessman anxious to establish strong customer relationships who is focused on providing excellent service in the surrounding community. The office staff is friendly and works to make your wait time as convenient and comfortable as possible.

AS
ANTHONY S.
Riverdale, GA
Mercedes-Benz S430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
you always get a detailed and correct diagnosis
they treat you as an individual and deal with your problem on a case by case situation , catering to your needs, they even have loaner cars for customers who have to travel long distance for there service, and if push comes to shove they will drop you off and pick you up. great customer service! and the pricing is very fair

DW
David W.
Conyers, GA
Mercedes-Benz ML63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
David said the employees were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

UO
UDEE O.
Lithonia, GA
Mercedes-Benz S63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Best services ever.
Thanks guys.

RB
RONNIE B.
Lithonia, GA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
New and satisfied customer!
Excellent service, friendly staff clean and comfortable waiting area. They’ve gained a new customer.

NP
Nathaniel P.
MCDONOUGH, GA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Nathaniel said that everyone was very nice at the place.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Conyers, GA
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Great service. Great people
Great service, great people

MW
MARILYN/JAMES W.
Rutledge, GA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Repair service
The staff is so accommodating and friendly. They get to know their customers. I feel comfortable taking my car in for service because they will give you sincere feedback.. I recommend this shop to anyone that has a mercedes.

HY
Helene Y.
Conyers, GA
Mercedes-Benz GLE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018 Category: Service
Helene said the service was okay. Her vehicle now makes a noise, after her service.
This review was collected via phone interview by Customer Research Inc.

WB
WILLIAM/SHARON B.
Tyrone, GA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
oustanding attention to detail.
outstanding services at an economical cost

GL
Greg L.
Decatur, GA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Greg said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

OG
Okeya G.
Covington, GA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Okeya said the business was prompt with service.
This review was collected via phone interview by Customer Research Inc.

AH
ATHANIEL H.
Decatur, GA
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
All is well
Previously I had a visit where there was some miscommunication that did not involve the owner of the business. I have never had any problem with the work performed here and the owner explains clearly what is involved in solving problems

WS
Wendell S.
Conyers, GA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Wendell said he enjoyed the service at this business.
This review was collected via phone interview by Customer Research Inc.

WW
WAYLAND W.
Stone Mountain, GA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Great Service! Great Staff!
I appreciate the fact that Devon and Unique were able to resolve a humming noise problem I was experiencing with my vehicle. It took a lot of time an effort to diagnose this unique annoyance that other shops described as being worn wheel bearings. It was a good thing that I chose to not do business with any of them. It would have been easy to replace the bearings, bill me for parts and labor and I still would not have the problem resolved. I have taken both of my vehicles to Unique in the past and will continue to do so. The pricing is fair and the service is excellent. I would recommend Unique to anyone requiring service on their Benz.

BH
Brigid H.
Georgia
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Bridgid said they always do the best for their customers.
This review was collected via phone interview by Customer Research Inc.

TR
TOWANA R.
Locust Grove, GA
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Great Customer Service
I have had the pleasure of getting my cars serviced at Unique Mercedes several times. Each time has been such a pleasure. Devon and his staff are amazing and they definitely know what they are doing. The prices are affordable as well. If my cars are having any issues they will definitely fix it without a doubt. The atmosphere there is laid back, employees are so welcoming, there’s even a nice and clean sitting area filled with refreshments while you wait. Overall, I will absolutely keep going there for all of my car needs.

Verified Customer
Conyers, GA
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018
B3 Service
Knowledgeable staff. Great service

TB
Terrance B.
Conyers, GA
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Terrance said they were very friendly.
This review was collected via phone interview by Customer Research Inc.