Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

342 Reviews

98% Would Recommend
Latest Review 6 minutes ago

Reviews


PD
PROSPER D.
Covington, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2019
Excellent service
Couldn’t diagnose what was the problem with my car. But the the good news is that the guys want me to bring the car and drop it for at least two days.

HM
HERBERT M.
Conyers, GA
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2019
Nice people convenient
My tire pressure was not adjusted but it is on the list of services to be done

JF
JAMES F.
Stone Mountain, GA
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019
Devon an his personal call to update you.
Outstanding workmanship on my 2006 CLS 500. He keeps it running like new. I missed getting it washed on this visit.

VF
VALENCIA F.
Tucker, GA
Mercedes-Benz S350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019
Fast and efficient..Devon very helpful
I called Devon and the office was closed and he called back personally..I spoke with him in details about my car...which I like and appreciate..He was very helpful in regards to a service he didn't perform for me..Great Shop..

NB
NICOLA B.
Conyers, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019
Service B
Great price! I just love I don’t have to go Downtown or Duluth to get service for my Mercedes. Service Reps are so sincere and helpful.

Verified Customer
Decatur, GA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019
Excellent service
Customer service

BM
BERESFORD M.
Conyers, GA
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019
Good stuff
Professional and knowledgeable

Verified Customer
Hampton, GA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2019
Professional and very knowledgeable about Mercedes-Benz.
Great customer service and loner cars are a great perk at a small business.

Verified Customer
Covington, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018
Respectable
Respectable of Clients and their needs.

HY
Helene Y.
Conyers, GA
Mercedes-Benz GLE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018 Category: Service
Helene said the service was okay. Her vehicle now makes a noise, after her service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Conyers, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018
B3 Service
Knowledgeable staff. Great service

TB
TOMMY B.
Stockbridge, GA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018
Light gray interior. Had dirty hand prints several places on interior
I have light grey interior. Had dirty hand prints several places on interior

KK
KAMBEYA K.
Covington, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018
Very professional.
My first visit; the service was excellent, and courtesy was the best. I will certainly return.

HB
Henry B.
Jonesboro, GA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2018 Category: Service
Henry said the employees were friendly. They provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

CB
CLAYBORN B.
Conyers, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018
2008 mercedes
I was taking car to dealership for maintenance. Dealership is 40-50 minute away and no longer wanted to give me a rental because of the age of my car. After reading reviews, I decided to take car to Unique. Unique took time to explain everything in detail as to what maintenance they would be doing and a approximate pick up time.. The car was drop off at Unique's. over the course of the day Unique reach out several times with updates about maintenance being perform and pick-up time. Waiting room is very nice. In the customer waiting area they provide free coffee, snacks and water which is something you rarely see in stand alone repair shop..

CP
CYNTHIA P.
Stone Mountain, GA
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018
It's convenient
Customer service is great and the guys are very knowledgeable about the work that they provide. However, one of the bulb were not working
and the light came on as soon as I got in the car. Do you guys check for bulbs that don't work?

AS
ANTHONY S.
Riverdale, GA
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017
the knowledge of the technicians
reliable service!

WB
WILLIAM B.
Tyrone, GA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2017
oustanding attention to detail.
great job, super satisfied.

JF
JAMES F.
Stone Mountain, GA
Mercedes-Benz CLS500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017
Ferguson visit
Know one can provide complete door to shop to door service like Devin.

TG
Thelma G.
Covington, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Thelma said this business was helpful and informative. The facility and personnel were nice.
This review was collected via phone interview by Customer Research Inc.
Brigid H. from Unique Mercedes Service Center responded on 06/19/2017

Thank you for your review. 


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