Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

546 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


CA
Christa A.
Scottsdale, AZ
Subaru Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Christa said this business had great correspondence with her and helped her work though her claim.
This review was collected via phone interview by Customer Research Inc.

RC
ROSEMARIE C.
Paradise Valley, AZ
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Would recommend Bridwell to everyone!
Serviice was completed in a timely manner, all work was perfect and the people were great!! Love that it’s nice and close to home too. This is now my “go to” place for any issues on my vehicle. Thanks Bridwell!
Lane B. from Bridwell Automotive Center responded on 09/11/2018

Rosemarie,
Thanks for the wonderful review. So glad we could help you out with your Acura. We appreciate your business. Look forward to helping you out with your vehicles needs in the future. 


GD
GARY D.
Phoenix, AZ
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great service
Received an estimate for repair over the phone, when they performed the work; it was a little less than quoted to perform the job. Great service always, quick and reliable.
Lane B. from Bridwell Automotive Center responded on 09/10/2018

Thanks Gary, Always great to have you stop by. We appreciate you trusting us with your vehicle. Look forward to helping you out again. 


VS
Violette S.
Scottsdale, AZ
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Violette said she had an easy experience.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 09/10/2018

Thanks for the great review Violette. We are truly blessed to have great customers like you. So glad to hear your experience with us was easy going. 


PC
Phil C.
Chandler, AZ
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Phil said they know what they are doing here.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 09/10/2018

Phil, 
Thanks for 5 stars. We try to put our customers first and hopefully will continue to provide a great service. We truly appreciate your business. Thanks again!


BV
Brenda V.
Scottsdale, AZ
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Brenda said this business was very good and efficient. They all did a great job and she appreciates how fast they got it done.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 09/10/2018

Brenda,
Thank you for the great review. We appreciate your business. Thanks for trusting us with your vehicle. 


JT
John T.
Paradise Valley, AZ
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
John said everything the staff did worked. They provided a fair deal and good communication.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/30/2018

John,
Thanks for allowing us to help you out with your Mustang. We appreciate the great review and are thankful for your business. 


JT
Jim T.
Phoenix, AZ
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jim said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/27/2018

Jim,
Thanks for the great review. Happy we could help you out and we appreciate your business. 


EA
Ed A.
Scottsdale, AZ
Mercedes-Benz ML500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Service
Ed said that when the place serviced his vehicle, it took days longer than they had said it would.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Scottsdale, AZ
Ford Edge
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2018 Category: Service
Ryan said that there was a lack of communication between this business and another.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Tempe, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jennifer said the service was good. The staff were really precise about things. They did not tell her certain issues with her vehicle were time sensitive just that they were something to keep an eye on. She appreciated that they considered her budget.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/17/2018

Jennifer,
I am glad our staff could help you out with your Toyota. Thanks for the great review and thank youu for your business. 


KO
Karrie O.
Paradise Valley, AZ
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Karrie said she was thoroughly happy with the service she received. She appreciated the follow up text message.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/10/2018

Karrie, 
Thank your for your business and we appreciate the great review. I am glad we could help you out with you Lexus.


MJ
Maxine J.
Paradise Valley, AZ
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Maxine said she liked the service at this business. They were good.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/09/2018

Maxine,
Thanks so much for the great review and trusting us with your vehicle all these years. We appreciate your business and look forward to helping you out in the future. 


JV
Jay V.
Paradise Valley, AZ
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jay said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 08/02/2018

Jay,
Thanks for the great review. Always glad we can help you out. We are truly grateful for your business.  


SK
SHASHIKANT K.
Chandler, AZ
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Excellent Staff and Service
Recently I went for my AC related problem, the staff and service the did simply excellent!
Lane B. from Bridwell Automotive Center responded on 07/31/2018

Shashikant,
Thank you so much for your wonderful review. We are happy we could help you out with your AC and appreciate you allowing us to service your vehicle. 


SS
STEVE S.
Scottsdale, AZ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Excellent
Enjoy the friendly & accommodating energy & trust them with my cars. Had my daughters Honda detailed & oil change & general service. Car looks great. Great staff & very nice to have a full service gas station/ car service so close to my home.
Lane B. from Bridwell Automotive Center responded on 07/30/2018

Steve,
I am so glad we could help you out with your daughters Honda and we are truly grateful that you trust us with your vehicles. Thank you so much for your business and appreciate the great review.We look forward to helping you out in the future.


CW
Charles W.
Scottsdale, AZ
Mercedes-Benz GLC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Charles said the staff was very friendly, professional and nice. He stated he liked the family type atmosphere. The only issue was the mechanic put too much air in his back right tire.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 07/25/2018

Charles, Thanks for the wonderful review. We aplogize if we put too much air in your back right tire. We will make sure that are gauges are set correctly and we truly appreciate your business.


ML
Mike L.
Arizona
Land Rover LR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Mike said this business was very helpful.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 07/20/2018

Mike, Thank you so much for the great review. We are happy to hear that we were helpful and appreciate your business with us. 


JJ
Joe J.
Scottsdale, AZ
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Joe said the customer service was superior. The timing was great. They were responsive and replaced his windshield wiper fluid.
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 07/16/2018

Joe, We really appreciate the great review. Thank your for your repeat business and trusting us with your vehicles all these years. 


MM
MARY M.
Scottsdale, AZ
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Personal service..honest
Always perfection..honest pricing..follow-up.courteous...
Lane B. from Bridwell Automotive Center responded on 07/09/2018

Mary,
Thank you for the great review and allowing us to work on your vehicle all these years. We truly value you and your business with us and appreciate your loyalty.