Bridwell Automotive Center

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480-948-4781
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

569 Reviews

5 star
92%
4 star
4%
3 star
1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 5 days ago

Reviews

RR
Ray R.
Scottsdale, AZ
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Ray said they give top notch service and he would not take his vehicle anywhere else.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
MICHAEL S.
Phoenix, AZ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great service
Great service in a timely manner. Adam is a great technician who is extremely knowledgeable and experienced.
Recommended
Lane B. from Bridwell Automotive Center responded on 11/12/2018

Michael,
Thanks for the great review. We are glad that Adam could help you out and take care of your vehicle in a timely manner. Thanks for your business. 

KH
Kyle H.
Paradise Valley, AZ
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kyle said the staff were very kind, they worked with him, they weren't trying to take his money and he had amazing customer service there.
Recommended
This review was collected via phone interview by Customer Research Inc.
RI
Rich I.
Scottsdale, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Excellent
Excellent service. Gave me a ride home when service required more than anticipated time.
Recommended
Lane B. from Bridwell Automotive Center responded on 11/12/2018

Rich, 
Thanks for the great review. We are thankful for your business and look forward to helping you out in the future. 

JC
John C.
Littleton, CO
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
John said his son just bought a 2018 Denali from this business, based on John's recommendation for this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 11/07/2018

John,
Thanks for the great review. I am glad we could help out your son with his vehicle purchase. Thanks for your business!

MH
MARK H.
Scottsdale, AZ
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Surprise Battery Failure
Caught out and about on a Thursday and battery quits. Got a jump and ran to Bridwells. Jack and crew got to work on it unannounced and in seemingly no time at all, all is repaired. Thanks again for quick and fair service.
Recommended
Lane B. from Bridwell Automotive Center responded on 11/05/2018

Mark, 
We are so glad we could help you out and we are truly grateful for your business. Thank you for the excellent review. 

LH
LOWELL H.
Scottsdale, AZ
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
follow up on service
Excellent
Recommended
Lane B. from Bridwell Automotive Center responded on 11/01/2018

Lowell
Thanks for the great review. Thank you very much for your business. 

KN
Kevin N.
Scottsdale, AZ
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Kevin said they didn't fix the problem. He had to return his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
MYRA B.
Scottsdale, AZ
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Fixed counsel
I am so glad that you fixed my car. You are terrific. I do now need maintenance. I was glad that you could take me and fix the car with such short notice. I drove tonight and could see things light up.
Recommended
Lane B. from Bridwell Automotive Center responded on 10/30/2018

Myra,
I am so glad we could help you out on such short notice. Thank you so much for the great review and trusting us with your vehicle. 

CS
Cindy S.
Phoenix, AZ
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Cindy said that the service was great,
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/29/2018

Cindy,
Thanks for the great review. We are glad we could provide you great service and appreciate you trusting us with your Jeep.

DS
Danny S.
Phoenix, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Danny said the staff was kind, polite and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/25/2018

Danny,
We are glad we could provide you polite and professional service. Thanks for choosing us. Look forward to helping you out in the future. Thanks for your business

EC
Erik C.
Scottsdale, AZ
Mercedes-Benz S63
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Erik said the business has good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/25/2018

Erik,
Thanks for the great review. We appreciate you chosing us for your auto service.Look forward to helping you out in the future. 

DM
Derrick M.
Phoenix, AZ
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Derrick said he really enjoyed the friendly service he received from the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/25/2018

Derrick
Thanks for the great review and we are grateful for your business. We look forward to helping you out in the future.

ML
MIKE L.
Phoenix, AZ
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great!
Geat service, great people.
Recommended
Lane B. from Bridwell Automotive Center responded on 10/13/2018

Mike,
Thanks again for the great review. We appreciate your business and our grateful for great customers like you. 

GD
Garrett D.
Scottsdale, AZ
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Garrett said when he got to the business he was able to talk to an employee that was able to tell him what they were going to do, and after all was done he got a good description on what was found and what was done.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/25/2018

Garrett,
Thank you for the great review and recommendation. I am glad we could help you out and that you had a full understanding on what was wrong and how we fixed it for you. Thank you so much for your business. 

NP
NATE P.
Scottsdale, AZ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Thank you!
Been going to Bridwell now for roughly fifteen years. Went in for oil change and had my sun visor replaced. As always great service, and they were even able to repair my sun visor the same day. Thanks!
Recommended
Lane B. from Bridwell Automotive Center responded on 10/08/2018

Nate, Thanks for the great review. we are so grateful to have great customers such as yourself to keep us staying strong. Thanks for your loyalty and look forward to helping you out with your vehicle in the future.

CJ
Clair J.
Paradise Valley, AZ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Clair said the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/10/2018

Clair, 
Thank you so much for the great review. We are so glad we could provide you great service and we truly appreciate your business.

SE
Steve E.
Phoenix, AZ
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Steve said the staff was very professional and the prices were good. He mentioned that he really appreciated the detailing of his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
TERI W.
Scottsdale, AZ
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Great Team
The team at Bridwell’s always take care of my vehicles in a timely and honest manner. They are very thorough with answering my questions regarding any work needed, as well as giving informed advice on the best options and why. Great team! 😎
Recommended
Lane B. from Bridwell Automotive Center responded on 10/01/2018

Teri,
Thanks for the great review. We truly appreciate your repeat business. So glad we could help you out, and we thank you for trusting us with your vehicle. We look forward to helping you out with your future auto needs.

JG
Justin G.
Scottsdale, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Justin said the staff did a good job, he trusts them, and they were affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lane B. from Bridwell Automotive Center responded on 10/05/2018

Justin,
Thanks for the great review. We are grateful for your trust in us and appreciate your business.

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