Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

117 Reviews

100% Would Recommend
78% Business Response
Latest Review almost 2 years ago

Reviews


BM
Bill M.
Michigan
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Bill said they did a nice job and it was on time. He really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Brighton, MI
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
James said it was fantastic service. They were friendly and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

SS
SCOTT S.
Prévenchères, Languedoc-Roussillon-Midi-Pyrénées
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016
Professional Expertise
I am pleased with Brighton Auto Repair's service. Great people with tons of experience.

NS
Nick S.
Brighton, MI
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2016 Category: Service
Nick said they were helpful and it was pretty straightforward.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 06/15/2016

Thank you so much for the great review Nick!

It’s good to know we were helpful and pretty straightforward during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


HS
Harry S.
Brighton, MI
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Harry said he thinks the service at this business is very good. They are very understanding of his needs with his vehicle. He has been to them before with their prior owner, and the current owner is just as good. He stated he thinks they take good care and they understand his needs. He is picky about services since his vehicle is old. They have done some work for him and will do more work. He stressed they are very professional, thorough, honest, and he stated he thinks they are competitively priced. He appreciates their thoroughness and professionalism on his behalf when they service his vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Michigan
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Mike said the price was right, the turn around time was good, and the employees at this business were easy to work with. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 06/14/2016

Thank you so much for the great review Mike!


It's nice to know our employees are easy to work with, and that the pricing and turnaround time was good. We appreciate your business and look forward to seeing you for your automobile needs in the future. 


Have a great night from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


DM
Darwin M.
Brighton, MI
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
Darwin said this business did a great job on his vehicle. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 06/10/2016

Thank you for the great review Darwin!


It's good to know we did a great job on your Hyundai Sonata and that you recommend the service at our auto repair shop. We appreciate your business and look forward to seeing you again for your automobile needs in the future.


Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


AK
Alisa K.
Howell, MI
Ford Windstar
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
Alisa said both Eric and Matt are very customer orientated. They are informative and did a great job.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 06/09/2016

Thank you for the great review Alisa!

It's good to know both Eric and Matt were very customer oriented, informative and did a great job on your Ford Winstar during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.   

Have a wonderful day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


RP
Richard P.
Howell, MI
Chevrolet S10 Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/06/2016 Category: Service
Richard said the supplier sent the wrong parts.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Michigan
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
Eric said they were very friendly.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 06/09/2016

Thank you for the great review Eric!


It's good to know we were very friendly during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.


Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


JS
JOANNE S.
Brighton, MI
Oldsmobile Bravada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2016
Oldsmobile Bravada
Thoroughness and friendliness
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Eric M., Owners from Brighton Auto Repair responded on 06/05/2016

Thank you for the great review Joanne!

It's good to hear we were thorough and friendly during your last vist with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.


Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, Matt, and Art
www.brightonautorepair.biz 
810.227.7655


DC
Dave C.
Michigan
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2016 Category: Service
Dave said they did a great job and he could not ask for anything more.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/20/2016

Thank you for the great review Dave!


It's nice to hear we did a great job diagonosing your Chevrolet Blazer. We appreciate your business and look forward to seeing you for your automobile needs in the future.


Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather and Matt
www.brightonautorepair.biz 
810.227.7655


PB
Paul B.
Brighton, MI
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2016 Category: Service
Paul said this business had good communication about the problem, and they did not put in parts that were not necessary.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/19/2016

Thank you for the great review Paul!

It's always nice to hear we had good communication about the problems you were having witih your Ford Explorer and that we did not put parts on that were not necessary. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather and Matt
www.brightonautorepair.biz 
810.227.7655


FS
Francis S.
Brighton, MI
Oldsmobile Eighty-Eight
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Francis said this business did a great job. They fixed his break lining and stabilizer bar.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/17/2016

Thank you for the great review Francis!

We are happy to hear we did a great job and fixed your brake line and stabilzer bar on your Oldsmobile Eighty-Eight. We really appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great night from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather and Matt
www.brightonautorepair.biz 
810.227.7655


BR
Beth R.
Whitmore Lake, MI
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Beth said the people at this business were very helpful and explained a lot about her vehicle. They were able to complete her vehicle in timely manner.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/09/2016

Thank you for the great review Beth!

It's good to know we were helpful, explained a lot about your Hyundai Sonata, and completed the work in a timely manner during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great night from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


ED
Emily D.
Brighton, MI
Pontiac Vibe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2016 Category: Service
Emily said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/07/2016

Thank you for the great review Emily!

It's good to hear we were helpful during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


TO
Terry O.
Michigan
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016 Category: Service
Terry said the business was good.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 05/07/2016

Thank you for the great review Terry!

We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


JM
Jim M.
Northville, MI
RAM Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Jim said Heather and John do great work. They are very personable.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 04/30/2016

Thank you for the great review Jim!

It's good to know Heather and John do great work and they are very personable. We are blessed to have them on our team. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


DW
Diane W.
Howell, MI
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Diane said the service advisor was nice at the business.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 04/30/2016

Thank you for the great review Diane!

We are happy to hear our Service Advisor, Heather was nice during your last visit with us. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


RB
Rick B.
Whitmore Lake, MI
RAM 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Rick said this business does good work and they meet all his expectations.
This review was collected via phone interview by Customer Research Inc.
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Eric M., Owners from Brighton Auto Repair responded on 04/30/2016

Thank you for the great review Rick!

It's nice to hear you feel we do good work and meet all of your expectations. We appreciate your business and look forward to seeing you for your automobile needs in the future.

Have a great day from the Brighton Auto Repair Team!  :)

Jennifer & Eric Muir, Heather, John and Matt
www.brightonautorepair.biz 
810.227.7655


Displaying Review 1 - 20 of 117 in total