Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

556 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


Anonymous avatar
Verified Customer
Taylor, TX
Volkswagen Tiguan
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05/20/2018
Best customer service
I just want everyone to know what a great place this is. My husband has had multiple issues with my car and every time they take care of us right away. The people here are honest and the receptionist ( Michelle) is amazing. I would recommend this place to everyone.

BF
Brett F.
Texas
Audi S4
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05/17/2018 Category: Service
Brett said they met all of his expectations.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Round Rock, TX
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Joseph said that he received quick service, the facility gave him a reasonable price and the staff were friendly people.
This review was collected via phone interview by Customer Research Inc.

AL
Andrew L.
Austin, TX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Andrew said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

LH
Lacy H.
Austin, TX
Audi A5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Lacy said the staff were knowledgeable, honest, and did good work.
This review was collected via phone interview by Customer Research Inc.

WS
Walter S.
Texas
Audi S5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Walter said Michelle was very knowledgeable, helpful, and understanding of his concerns.
This review was collected via phone interview by Customer Research Inc.

MM
Marcos M.
Harker Heights, TX
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Marcos said the staff at the facility is great, everything went well, and he's looking forward to being back for additional work.
This review was collected via phone interview by Customer Research Inc.

JC
Jake C.
Texas
Volkswagen Golf GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jake said he has not had an issue with his vehicle since getting it repaired at the business.
This review was collected via phone interview by Customer Research Inc.

SG
Samara G.
Austin, TX
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Samara said she was helped immediately upon arriving and there was Wi-Fi Michelle was friendly and made sure she was comfortable with the service.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
San Antonio, TX
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05/01/2018
Tuning
I drove from San Antonio to get my VW Passat tuned. Great staff and dog friendly. My VW is tuned perfect for my driving needs. No check engine lights or problems with the car or engine.

DA
DAVID A.
Pflugerville, TX
Volkswagen Golf R
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04/14/2018
Friendly staff and amazing product
The staff at Brink’s couldn’t have been better to work with, even as they were slammed on the day I went in. I would definitely recommend them to any VW owner.

BH
Brandi H.
Texas
Mercedes-Benz C350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Brandi said she appreciates the customer service at the business.
This review was collected via phone interview by Customer Research Inc.

PP
PANSEY P.
Austin, TX
Porsche 944
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04/11/2018
Great experience, job and team
The most important characteristic of a business is trust, especially in automotive repair. You guys do a great job to build and maintain trust and rapport. Keep it up!

SK
STEVE K.
Austin, TX
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great Customer Service
Everyone is great there as always and they really know what they are doing.

SW
Scott W.
Audi A4
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04/11/2018
always honest, always fair prices
And their new location on Burnet Road is super convenient.

Having Michael and his crew available for my Audi's service needs most certainly impacts whether I buy a VW or Audi in the past and in the future.

DE
Daniel E.
Texas
Audi S5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Daniel said the staff did a great job. He dropped his vehicle off and it was ready by 1:00 pm the next day.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Round Rock, TX
Audi S4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Andy said it was quick. This business is a great place and he was happy with the work the staff provided to his vehicle. He will return again in the near future for any other repairs. However, it was a bit pricey.
This review was collected via phone interview by Customer Research Inc.

JN
Jack N.
Texas
Volkswagen GTI
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04/10/2018 Category: Service
Jack said the staff's diagnosis was correct. He initially had brought his vehicle in to get his airbag light cleared. It did that, along with some other services for free. He trusted their good reputation. Michael also followed up with him on the service.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Texas
Audi RS 4
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04/03/2018 Category: Service
Matt said the work that was done went well, it was of high quality, and it was done quickly. The staff went over the vehicle thoroughly for any other services that may be needed.
This review was collected via phone interview by Customer Research Inc.

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Alvaro D.
San Antonio, TX
Volkswagen Golf GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Alvaro said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

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