Daphne said the business installed an alternator belt without getting her permission. As a result, her final bill increased from $300 to $400. They charged her $99 for the belt, which was an overcharge. She called the Nissan dealership and a used alternator belt cost $15 and a new one is $30. She has been calling this business but no one has answered the phone. She would not recommend the business because they are not sincere.
This review was collected via phone interview by Customer Research Inc.
Tommy B., Owner/operator from Bullochs Of Belle Harbor responded on 01/29/2015
I am very sorry to hear that you are upset with our service, I personally would never use a used alternator belt, but that is at your discretion. As far as part cost and labor cost, I personally did the best I could with the price. Did you happen to ask them what they would charge you for a new alternator with a lifetime warranty? I am pretty sure that would be above 400 alone, but feel free to stop by, or call, because there is not a phone call that I miss.
Thank you you for your time, and again I am sorry you feel the way you do