Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

596 Reviews

100% Would Recommend
Latest Review 2 minutes ago

Reviews


JO
JERRY O.
Liverpool, NY
Toyota Camry
Verified Customer
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11/17/2018
Butch makes this place great. His work is great and his prices are fair. Easy to make an appointment to have work done.
The mechanics working here are knowledgeable and complete the repairs in a timely manner. The prices are very fair.

VL
VINCENT L.
Syracuse, NY
Chevrolet Impala
Verified Customer
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11/16/2018
Reliable service
I have been there three or four times now and have found Butch's service to be very reliable and convenient.

PG
Paul G.
Liverpool, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Paul said the staff did a good job servicing his vehicle. He stated that he appreciated the friendly personalized service.
This review was collected via phone interview by Customer Research Inc.

H
Helen H.
Syracuse, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Helen said the service was great.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Syracuse, NY
Toyota Sienna
Verified Customer
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11/09/2018
Best Automotive Shop Hands Down
Butch's is not the closest shop to me. As a matter of fact, the location makes it inconvenient for me. After trying to find closer shops and continually being disappointed, I have to say my search has ended and I have learned my lesson. For the fairest pricing and best service, Butch's is the only shop I will continue to take my vehicles to.

PP
PETER P.
Liverpool, NY
Kia Spectra
Verified Customer
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11/08/2018
Serviced well, efficiently and specifically
The mechanics here are honest, thorough and prompt. They fixed only what I needed. Even my oil filters are make/model specific in compliance with manufacturer specs. My car was ready after lunch and the brakes and driveability are smooth and safe..
I'm pleased! I hope you will be too. Pete of Liverpool

PD
PEGGY D.
Clay, NY
Subaru Outback
Verified Customer
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11/06/2018
Quality overall service & superb customer care
Experts in every respect. There is no other business that I have dealt with that serves my family so completely. The Office staff,& Mechanics give 200% service. They are friendly, resourceful & offer options & suggestions. Top job , Butch!

MR
Miles R.
Syracuse, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Miles said they don't bother him, he drops off his vehicle, they fix it right, and they call when it's all fixed. He always recommends this place.
This review was collected via phone interview by Customer Research Inc.

CO
CECIL O.
Jamesville, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
professional, prompt service
Pleasant, courteous, professional prompt service.

SN
Shaun N.
Liverpool, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Shaun said this business has always been fair.
This review was collected via phone interview by Customer Research Inc.

LC
Lloyd C.
Syracuse, NY
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Lloyd's wife. She said they have give excellent service through-out the years.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Liverpool, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jennifer said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Pompey, NY
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Mark said he was not really happy with the balancing price.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Liverpool, NY
GMC Terrain
Verified Customer
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10/20/2018
Everything was great
Everything was done on time. Great service. A place you can really trust. Only place I bring my cars.

TM
THOMAS M.
Syracuse, NY
Buick Regal
Verified Customer
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10/19/2018
great diagnostics and repair.
Great service and timely repair.

PV
PHIL V.
Liverpool, NY
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Friendly, efficient, competent service
When you have any car issue, from oil change to larger repairs, if you use Butch’s Automotive you know your issue will be resolved professionally and correctly!
We have taken all our cars to Butch for over 30 years and never worry about the outcome! The best!

RM
Robert M.
Syracuse, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Robert said the business does good work. He always recommends them to other people.
This review was collected via phone interview by Customer Research Inc.

CS
CHARLES S.
Liverpool, NY
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Love Butch's
Have been bringing vehicles to Butch for over 25 years and have never had any issues with workmanship, customer service or products.

RC
ROBERT C.
Jamesville, NY
Honda Ridgeline
Verified Customer
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10/07/2018
Economical Expertise
Butch and the technical staff are outstanding. They do it all from late model to older models both foreign and domestic. We all want top notch service and repairs at a fair price and that is what Butch's is all about.

DH
DENNIS H.
Liverpool, NY
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
A place you can trust
They never steer me wrong here. Fix only what's needed.

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