Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

572 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JF
John F.
Liverpool, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
John said he had done business with them for years. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PH
Patrick H.
Liverpool, NY
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Patrick said the staff was nice and did a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Chuck K.
Brewerton, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Phyllis. She said they have been going to the facility for 20 years and they always have the best care from Butch.
This review was collected via phone interview by Customer Research Inc.

MR
Mona R.
Syracuse, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Mona said she has used this business for years. She trusts the service the employees provided.
This review was collected via phone interview by Customer Research Inc.

TM
TERRY M.
Syracuse, NY
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Fixed it right!
I appreciate when Butch's goes the extra step to keep my wife's car working perfect!
Thank you!

AR
Aaron R.
Pennellville, NY
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Aaron said that the service at this business was quick. The staff was very easy to work with.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Syracuse, NY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
John said the staff is always good to him and they get the work done.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Syracuse, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Christopher said the staff provided grade A service.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Baldwinsville, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Spoke with Amy's husband. He said they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CS
CHARLES S.
Liverpool, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Best Mechanic
We have been taking our vehicles to Butch's for many, many years. I always know that when something is taken care of in his shop it is taken care of. Issues are explained clearly and I have always had a pleasurable experience dealing with any staff member.

DA
Doug A.
New York
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Doug said the employees were thorough, did an efficient job in identifying the problem and provided a smart solution.
This review was collected via phone interview by Customer Research Inc.

KP
Kristie P.
Liverpool, NY
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Kristie said she was quoted the wrong price over the phone and it was quite a bit higher when she went to pay.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Auburn, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Pat said she called them for an inspection and they squeezed her in on the same day.
This review was collected via phone interview by Customer Research Inc.

JK
Janelle K.
Syracuse, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Janelle said that she is always pleased whenever she goes there.
This review was collected via phone interview by Customer Research Inc.

DD
Debra D.
Apulia Station, NY
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Debra said they did the job and did it good.
This review was collected via phone interview by Customer Research Inc.

AC
Ann C.
Liverpool, NY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ann said the business does satisfactory work. She has been going there for a long time and plans to go there forever.
This review was collected via phone interview by Customer Research Inc.

GD
Gordon D.
Liverpool, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Sandra. She said the business is very expert at what they do, they are fair and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

LG
Lori G.
East Syracuse, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Lori said he got her in right away and the next day her vehicle was fixed and there were no issues.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Syracuse, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Al said the staff provided great service for him and he did not have to return to the facility with any issues.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Syracuse, NY
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Thomas said the staff did a great job, and he didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

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