Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

605 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


DD
DAVID D.
Baldwinsville, NY
Hyundai TUCSON
Verified Customer
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01/15/2019
Sincere and excellent staff
I have been coming to Butches for over 40 years. I always know their suggestions are always for my benefit

JG
Jason G.
Middletown, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Jason said the employees were honest. They provided great service. They provided him the service quote.
This review was collected via phone interview by Customer Research Inc.

DK
Don K.
Liverpool, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Don said Butch and his employees are thorough, considerate and friendly.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Mattydale, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Al said the business takes good care of the vehicle. They do it right the first time.
This review was collected via phone interview by Customer Research Inc.

MR
Mona R.
Syracuse, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Mona said she has used this business for years. They are honest, and fairly priced. They are always available.
This review was collected via phone interview by Customer Research Inc.

DM
DAVE and JOAN M.
Liverpool, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Wheel bearing Repair
Never expected wheel bearings to go in 60K miles, but they did - great work completed as always..Thank you

CG
CINDY G.
Liverpool, NY
Chevrolet Impala
Verified Customer
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12/04/2018
Does what is asked and does it right.
Butch has always done a great job and is fair. Work is done right the first time.

RC
ROBERT C.
Jamesville, NY
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
CNY''S Best truck and auto service
I have been going to Butch's for a number of years with a variety of new and older automobiles and Trucks and the service and workmanship is ALWAYS OUTSTANDING.

Verified Customer
North Syracuse, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Awesome
Personal Service and recommendations

JO
JERRY O.
Liverpool, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Butch makes this place great. His work is great and his prices are fair. Easy to make an appointment to have work done.
The mechanics working here are knowledgeable and complete the repairs in a timely manner. The prices are very fair.

VL
VINCENT L.
Syracuse, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Reliable service
I have been there three or four times now and have found Butch's service to be very reliable and convenient.

PG
Paul G.
Liverpool, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Paul said the staff did a good job servicing his vehicle. He stated that he appreciated the friendly personalized service.
This review was collected via phone interview by Customer Research Inc.

H
Helen H.
Syracuse, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Helen said the service was great.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Syracuse, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Best Automotive Shop Hands Down
Butch's is not the closest shop to me. As a matter of fact, the location makes it inconvenient for me. After trying to find closer shops and continually being disappointed, I have to say my search has ended and I have learned my lesson. For the fairest pricing and best service, Butch's is the only shop I will continue to take my vehicles to.

PP
PETER P.
Liverpool, NY
Kia Spectra
Verified Customer
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11/08/2018
Serviced well, efficiently and specifically
The mechanics here are honest, thorough and prompt. They fixed only what I needed. Even my oil filters are make/model specific in compliance with manufacturer specs. My car was ready after lunch and the brakes and driveability are smooth and safe..
I'm pleased! I hope you will be too. Pete of Liverpool

PD
PEGGY D.
Clay, NY
Subaru Outback
Verified Customer
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11/06/2018
Quality overall service & superb customer care
Experts in every respect. There is no other business that I have dealt with that serves my family so completely. The Office staff,& Mechanics give 200% service. They are friendly, resourceful & offer options & suggestions. Top job , Butch!

MR
Miles R.
Syracuse, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Miles said they don't bother him, he drops off his vehicle, they fix it right, and they call when it's all fixed. He always recommends this place.
This review was collected via phone interview by Customer Research Inc.

CO
CECIL O.
Jamesville, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
professional, prompt service
Pleasant, courteous, professional prompt service.

SN
Shaun N.
Liverpool, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Shaun said this business has always been fair.
This review was collected via phone interview by Customer Research Inc.

LC
Lloyd C.
Syracuse, NY
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Lloyd's wife. She said they have give excellent service through-out the years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 605 in total